$28 for 104GB of data on Optus + calls. Has worked out really well. The app is a little annoying in that it serves up advertising for referrals and doesn't give detailed breakdown of data usage, but works well.

Please avoid getting Circles.life. There customer service is so bad like they don't care about their customers. Their network coverage is even worst than that. I live in regional area where Optus works perfectly bit not Circles.life. Don't know why

They sent me a 3 months bill for a sim i didnt even activated, been able to use.
they not allow to cancel my account because i have unpaid bill . There is noone talk to just online chats chats chats...

the customer service is unreliable they never follow up as they promise, just hang up and say they are too busy to wait until the case is completed,

I live in Dandenong, Vic and I get about a 40 to 50 mbps speed, which is comparable to actual broadband. Other than that, I have 100gb of data for just $38. I mean is that a steal or what?
Their mobile app is also hassle-free, again not like Kogan's.
I have contacted the customer service a few times (in this busy time of COVID-19) and have never went to a queue. They are very quick and helpful.

Terrible company to deal with. They cancelled the offer I signed up for the day after I made my first payment 1 month later. They should never sign up a new customer to a deal that is offered and approved at sign up and then cancel that deal because you don't match their ambiguous criteria at a later date. When questioned their vague response was the instant I went to another telco. YOU SHOULD TOO!!! They also don't have the voicemail option of recording your own message only a voicemail sent via text. This is useless if you are running a business and cannot personalize your messages. Also they never stop contacting you about referring someone for extra lame discounts. I'll now defer customers for free.

Cancelled my service very first day but circles is still issuing me invoices a d deducting money from my account, I ve all correspondence regarding cancellation of my servjce, latest inv is attached

Signed up on the $28/month plan. We realized 2 weeks in that this service wasn't for us. By this point we hadn't used all of the allocated data, so we disconnected the sim and didn't use it again. We requested termination immediately but they said we can't terminate until the first bill comes through. Once the bill came through we had $130 in pay as you go charges, despite not using more than the allocated data.

Requested a refund for the 'pay-as-you-go' and the customer support said no

They say after $10 discount its $18 and they keep issuing bills for $28 every month, They dont change the bills even though you asked to, then suspend your connection incoming and outgoing in the same time. Is someone dealing with this SCAM please contact "The Telecommunications Industry Ombudsman"
https://www.tio.com.au/
This company has to be out from Australia.

I bought a Sim card during a promo they where running (no contract), I had terrible data speeds so I decided to cancel.

They didn't reply to any of my emails so I went to the TIO. I finally received an email from Circles.life confirming cancellation of the service. I paid the outstanding amount prorated for that month.

A few weeks later I received another invoice, I forwarded them their previous email confirming that I have paid any outstanding amount and that the service has been canceled. They told me to forget about the invoice as it was an error.

Today I received this email from them threatening legal action.

I have used circles life for 4 months and never hated anything this much. ported in my number and it took them almost a week. even tho it was free the first 4 months, they asked for money every month!! customer service has no idea whats happening. talked to more than 20 different operator during this 4 months and they never helped me with anything. i was warned before about these guys. they would do anything to keep you a few extra hours in the service so they can charge you another month. if you are planning to transfer your number to another carrier, good luck with that. circles life will stick to your number and will do anything for not letting you go. Very dodgy and nasty company!!!!

I switched to Circles.Life about 3 months ago from Optus. I snagged a $10/month discount so am now paying only $18 a month for 20gb data- about half of what I was paying at Optus for a discounted student plan. The 4G coverage is brilliant as it uses the same Optus network. The number porting process was easy and straightforward. Data speeds are faster than my NBN connection currently, I typically get an average of 40-50m/bits down and 10-15 up on Circles.Life. Really happy with the service and app interface that explains the billing cycle. I'd happily recommend them to anyone wanting a value-packed alternative to the big telcos.

Poor service is an understatement.
Never return calls.
Managers always on calls and never available to speak. Even if you wait 25mins+ they never come on the line.
The Internet was slow most of the time.
JUST STAY AWAY FROM THIS PROVIDED.

Seems to use
2G style network. Slower
Speeds than my old dial up modem. Always freezing and cannot stream any movies or basic social meadow apps. Price is cheap but not worth it as cannot use any of the allocated data

Have been overcharged on my last 2 bills. I've sent them 3 emails (they aren't contactable by phone) in the last fortnight in an attempt to resolve the overcharges and they haven't responded to any of them. Small claims court it is!!

Also their network coverage/reception is extremely poor. Constantly freezing when streaming. 3G?

Received invoices for Jan and Feb 2020 and I was with another telco

Contacted their support guys, they straight away accepted the mistake on 15th Jan and promised to resolve.

Received invoice for Feb and then after constant reminders for Bill payments.

Send mail to resolve the matter, this guys asked stupid questions and I have sent 10 questions list to them and no response for 5 days

Joined during an early promo offer for first 4 months free. No issues getting set up, porting my old number out from Boost. Everything went smoothly, no complaints. They have been quick to respond to any questions I've asked via email and the Live Chat available in their android app. They use the Optus network which has decent coverage and speeds in my area. Very happy so far.

It has the worse network coverage - my
Phone was often on SOS even at restaurants and will take minutes before it would come back when in open area.

Please do not be naive like me thinking a cheap plan from a non-popular network is worth your stress and time. Go always with a legit network!

Biggest mistake ever!

I have been trying to get my sim card activated for 2 weeks now. I've been told I need to cancel the account and start again but I can't even login in to the site. Chat lines can't help and I have wasted hours trying to solve this issue. Ridiculously bad company, stay away from them.