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Symmetry, Contempo, Steel Elite, etc...Still perfectly non-stick after years of use
These are great. They probably have a low average rating because no one thinks to review their frying pans.
They are perfectly non-stick, and have stayed that way for the last 3 years since I've had them new.
I put them through the dishwasher.
I use them on super high heat.
I use some metal utensils (they will scratch if you're being aggressive).
...Read more
Purchased in January 2021 at Myer for A$120.00.
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LOVE THIS SET
Am surprised by the number of negative reviews. Have owned this set for a year now and have no issues with non stick surface. Handles get hot but I use on a gas hob, always use an oven glove so not an issue. Always wipes clean after use. Goes well in dishwasher. Have just noticed the rubber washer on one of my lids has started coming out so am about to contact the manufacturer to see if it is covered by warranty. LOVE THIS SET
Purchased in December 2021 at Stevens for A$399.00.
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It is not non stick
The stock pot is not good quality and does not work well as non stick. When I cook rice, after cooking, I have to fill it with water and leave it for at least half an hour in order to get the remaining of the rice stuck to the base of the pot, off the pot.Non-stick Pot ????
Some scratches appeared on the saucepan while using wooden utensils.???
Also some chips on edge of the saucepans appeared just by putting them in dishwasher
Purchased in June 2021.
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BahumbugSouth Australia
- 3 reviews
It is not non stick!
Cant even cook an egg without sticking to the bottom of the pan. It says to not use oil but I had to use a good tablespoon or two to make the pan non stick. Followed all instructions and still wasnt non stick. Very disappointed as I have waited years for a new cookware set. When I rang up customer service, they really made me jump through hoops just for a refund, which I am still waiting for. Tried to tell me I can only have a replacement under warranty even though it was brand new out the box no damage at all. They advertise that it will not stick guaranteed, which is utter nonsense. Dont spend your hard earned money on this, spend a little more and buy Australian made.
Purchased in November 2021 for A$299.00.
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Andrew ASoutheast, SA
- 2 reviews
Good to see a company stand by it's product
I bought a set of Circulon cookware 5 years ago. All worked well until recently when we found the frypan had cracked slightly between the base and the side. I tested the Circulon "lifetime warranty" and sent them an e-mail and some photos. They sent us a voucher to purchase a replacement product of our choice. Well done Circulon!! Maybe people like Samsung & Kogan could learn something from them!!
Purchased in November 2021 at Harris Scarfe for A$399.00.
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KardarCentral Queensland, QLD
A lot of money for a lot of nothing
Have owned these pans for 2 years now bought a set of 3 and an extra large one, I have never had them in the oven or dishwasher and always use a medium temperature to cook with and after 12 months of use they stick really bad, the nonstick is useless, I bought some cheap pans to cook eggs and other foods which works much better and cost 1/4 of the price, they always say you get what you pay for and in this instance it was not the case
Purchased at Robins Kitchen for A$349.00.
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Lifetime Warranty Honoured after Contacting Circulon Direct
Noticed leaking and found hairline crack had formed. Returned to retailer Stevens in Christchurch NZ and a few days later received response back claiming that too high a heat had been used and no warranty.
Contacted Circulon Customer Support direct and a couple of weeks later received brand new replacement delivered to door.
1 comment
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honestysydney
- 50 reviews
Only lasted 18 months
Circulon 3 pack. Were great at the start but really didnt cook "non stick" unless you greased them with a bit of oil. After 18 months the 2 largest pans (that got the most use) have warped. After cooking we generally fill them with water while eating wonder if this is why they warped. Anyway, wont be buying them again. Another annoying fault is the indent on the back of the handles - when you take them out of the dishwasher (which we only rarely used with them, generally we hand washed them), water spills all over the floor. Purchased 50% off at a myer end of year sale, glad I didnt pay full price.
Purchased in December 2021 at myer hornsby for A$125.00.
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Jenny ShawPerth, WA
Worst pan I’ve ever owned
Would never buy this brand again after purchasing two pans from the range. Can’t brown items as pan is only designed to be used on ‘low to medium’ heat and the nonstick surface is terrible. Wouldn’t recommend to anyone!
Purchased in April 2021 for A$99.00.
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ShaunskaMurray Mallee, SA
- 3 reviews
- 1 like
Non stick does not last, rude customer service
We purchased the 5 piece Circulon Contemp set from Harris Scarfe February 2017. The pots are still fine, but that’s because they aren’t used regularly, the 2 pans on the other hand lost their non-stick feature very quickly. We had the larger pan replaced, then the smaller pan slowly lost it’s non-stick a month or two later, so we followed up on the original chain and their response was pretty rude saying they couldn’t relate the cause to manufacturing defects, but that they “will be replacing your product as a once-off goodwill gesture.”
So n...Read more
ow we’ve had the replacement pan for about a year and it’s again lost any bit on non-stick. We haven’t bothered trying to get this replaced again because our last claim was a “one-off goodwill gesture” so obviously we will be denied. We followed their recommendations for cleaning and use to the letter, but we’re also told in this email that basically future claims will be void. This product will not last 10 years, it will last you 1 with regular use and you will deal with rude customer service if you make a claim. We will not be buying circulon again.Purchased in February 2021 at Harvey Norman for A$350.00.
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ninebabesGreater Melbourne (Inner), VIC
- 13 reviews
This product is amazing
I’m surprised on some of the negative comments. I think the frying pans are amazing. It cooks well and it’s so so easy to clean. One wipe and it’s all clean. Even with the thickest of oils. I have had scan pan. Which is rubbish. And everything sticks to it. But the circulon is great.
Purchased in July 2021.
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IslaSydney, NSW
Obvious Design Fault - Very Disappointed
For an advanced, quality range of cookware I am disappointed with a very basic design fault that bugs me no end. I purchased the 3 pack Symmetry set and threw all of my Scanpan, Anolon and old Circulon frying pans away. The accompanying packaging stated that the pans were dishwasher safe so in the new pans went. When I took them out I discovered a very simple design flaw. The steel tips of the handles that allow you to hang the pan are so cheaply made that water remains inside until you continue to turn the pan upside down and rotate a few times to remove the water. If you don't do this then water ends up dripping all over everything the pan sits on or above. Better design control or market research expected from this brand.
Purchased in December 2021.
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AbS
- 2 reviews
- Symmetry
- Verified purchase
One of the best cookware in Market
I work full time and yet cook very frequently (at least 6 days a week). Moreover, I cook at least 3 dishes while cooking. Moreover, I cook dinner at night and breakfast/lunch together in the morning. This may give you a hint how frequently my kitchen equipment are utilised. Since I purchased Circulon Symmetry Chocolate (11 piece set), majority of my cooking is happening in that kit. I can vouch that you can cook without oil. However, you do have to follow instructions provided by Circulon, i.e. Heat the vessel for 1-2 mins on high heat, then pu...Read more
t all your ingredients on the heated vessel, give a toss to the ingredients and reduce the heat to medium or medium-low. If you are cooking gravy, you can happily put lid on as well to cook the food faster. But never ever try to increase flame to high and try to quicken the process. By increasing the flame to high, vessel gets really heated up and food starts sticking. In my view, many do not follow the medium/medium low flame cooking and that causes either them to use oil or without oil food starts sticking. In my opinion, Circulon is well suited for slow cooking. Not that people cannot use it for high flame or quick cooking but to use in that manner, you should add little oil (usually 1/4th the oil of what you will use in traditional vessel) and then cook the food. In that way, food will not stick and your oil usage is considerably reduced (low cholesterol). Irrespective, on what heat you cook in, handles stay cool on them. However, same cannot be said of the lids. Lids and especially the steel surrounding gets really hot (even if you cook at low heat). Lid does have stay cool handle, handle the lid using that only and try not to touch steel surrounding. Product is neither too lite nor too heavy. They are breeze to clean, either by hand or in dish-washer. You can even put them in oven, though they are oven-safe only till 200 C only.Similar opinion? Write a review on ieatwords.com.au!
Happy with the product
I bought my Circulon symmetry frypans several years ago. They did lose their non-stick ability after a few years but I've had both replaced recently under the lifetime warranty which I thought was wonderful customer service.
I do have other frypans which I think have better non-stick ability but not to the extent that it would prevent me buying another Circulon frypan (which I did today).
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honestreviewsPerth
- 9 reviews
- 6 likes
- Ultimum
- Verified purchase
Not bad for the price
I got an Circulon Ultimum Frying Pan 30cm for half price (sale at Myer). It brought the price from $179.95 to $90 - so it was quite a bargain I thought. It's good for a $90 frying pan but PLEASE don't pay full price for it - its not amazing. You still need oil but it functions pretty well and I can cook my omelettes quite well. It is quite heavy duty, and thus takes a while to heat up over the gas.
A bit hard to clean and the bottom of it has obvious signs of wear and tear already (eg oil/sauce stains). Even though I've only had it for 3 weeks!
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- Cookware
- Verified purchase
Very good product Backed by a Great Warranty
We bought a Circulon All Purpose 26cm /4.2L Open Chefs Pan from Chef’s in November 2011 (6 years ago) While we were very happy with the pan for a number of years, it has started sticking over the last year or two and was getting progressively worse. We noticed this particularly when we are cooking scrambled eggs and rice-based dishes such as risottos. We are careful when using it and use non-metal utensils such as silicon spoons. We are fairly careful not to overheat it and clean it carefully. Just recently we cleaned the surface by boiling a l...Read more
ittle dish washer powder dissolved in water for about 5 minutes, the water discolored which means it must have been removing some residue and it made a small improvement, but didn’t solve the sticking problem. We were looking at some other pans in a Stevens Kitchen Shop a few days ago and mentioned the problem we were having to the sales person. We said we were not keen to buy Circulon again because of the problem we had had with our existing pan. She suggested we make a warranty claim as the pan has a “Life time customer satisfaction guarantee”. We contacted Circulon Customer Support and after emailing some photos as requested, were offered a replacement pan. They didn’t have our model in stock, but offered us the next size up, complete with lid. I tend to be fairly cynical about “Lifetime Warranties”, But I have been more than impressed with Circulon’s customer service. It was fast, efficient and we look forward to receiving our replacement pan. We have certainly changed our minds and would buy Circulon again. Many thanks to Allison at Circulon Customer Support.Similar opinion? Write a review on ieatwords.com.au!
RobertGlenorchy
- 5 reviews
- 3 likes
- Steel Elite
- Verified purchase
DO NOT BUY IF YOU WANT SPARES
Needed to replace a 16cm/1.9L Saucepan and sent them an email and they said that I cant purchase it, Its not for sale, The bigger ones are but not the small, They will cover it under warranty but not buy it, If id known before hand I would've bought a different brand so
BUYER BEWARE
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Pat WSydney
- Cookware
- Verified purchase
Customer service.
I purchased Contempo Red cookware set in April 2015.
I use some piece of it every day, usually either the 20 or 24 cm skillet.
Over time both these skillets warped.
I contacted Customer Service via email mid morning,had a response within an hour asking me to provide a couple of photos and proof of purchase.
This done, response again within an hour.
Decision made $200 voucher included as they no longer make sizes in this range.
Well done Circulon
Customer Service excellent.
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OlesyaGreater Melbourne (Inner), VIC
- 7 reviews
The more I use it, the More I love it!
I just can't express enough how much I love those pans!
I got it first time in Myers on Boxing day with 50% off discount. I didn't have much hope after throwing out all my pans because of failing to last even longer than a box from them.
But Circulon.... oh my God..
Yes I say that every day (!) For the last 2 years i had it - any time i cook ( and I'm not a good cook!) - I say that Every time (!) - Oh My Goooood!!!
I got second set, because I even take my babies (yep, i love them that much!) to cook in camping! And they neeeever let me down!!!!
Thank you for your amazing product!!!!
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RobertGlenorchy
- 5 reviews
- 3 likes
- Steel Elite
- Verified purchase
Worth The Price
Purchased this cookware for the new freestanding induction cooker, I’m amazed how accurate the description says in the brochures, Easy to clean and it distributes the heat evenly, Worth the extra price compared to the other brands.
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Questions & Answers
Donna L.asked
How do I remove the build up on my pan so it becomes non stick again?
No answers
Kimasked
I have a new fisher and PayPal induction cooktop. I have researched ALOT about the cookware to use. I have been told CIRCULON is probably the best. I have looked at the Circulon Premier Professional 13 piece hard anodized cookware in chocolate. Is this set really suitable for induction. I was told to go straight to the source...
I look forward to your response
Cheers Kim Watson
1 answer
I would go with any other brand to be honest! We had a circulon frying pan (for induction) and it was was crap after about 6 months; the surface became dry/rough and it lost its ‘non stick’ surface. Tried to return it and it was sent back to manufacturer who said it had been misused. The store kindly still let us swap for a new brand and said they are Chinese made and quite a few complains. We also have a circulon wok which is a bit older but hasn’t been used much and is also worn out. We ended up getting a brand called Fiskars (made in Finland and was similar price) and it feels/looks like much better quality and has been going strong so far!
Deanna Schuringasked
I have had my fry pans for about 10 years and are a bit worse for wear. Can they be re coated?
No answers
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Ben H.Circulon
Hi Tim,
Sorry to hear about the poor experience you had with your warranty claim.... Read more
If you'd like, you can make a warranty claim directly with us and we'll do our best to assist. To make a claim please fill out the form on our website below: https://www.circulon.com.au/customer-service Or you can call our customer care team on: 1800 351 565 Thanks, Ben