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Reviews

3.6

39 reviews
5
(19)
4
(4)
3
(3)
2
(7)
1
(6)
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James A

James ASydney, NSW

  • Verified customer

Fantastic Night Out!

published

Events ok. Online profiles are complete manipulation

published

They send 4 profiles per day to view and send messages. No one ever replies there. No one knows if they exist or not. No info. About the last login date. Complete waste of time, every day sending messages to non existing profiles. And also you wont see the cancel subscription button on your profile until you pay for couple of months. Another strategy to rip you off

1 comment
Cityswoon
Customer Care C.Cityswoon
Jana Z.

Jana Z.Sydney, NSW

  • Verified customer

Badly organised, waste of time and money

published

I paid for a ticket on Mardi Gras night and there was no reminder that they booked a venue that was completely blocked off due to the parade. I had to walk for an hour to try and get past the street blockages but after being half an hour late I gave up. I complained to the host about the organisation and choice of venue and he got angry and said he had worked hard to organise the night. I felt him arguing with me was bad customer service.
Their events are always a disappointment.

1 comment
Cityswoon
Customer Care C.Cityswoon
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Mind W.

Mind W.Greater Melbourne (Inner), VIC

  • 2 reviews

City Swoon Crew thanks for a good night

published

So my first City Swoon dating experience began with much enthusiasm and ended with deflation.I must admire the dedication of the City Swoon staff, and their welcoming and hospitable nature.I found the event easy to navigate for the most part,but if I required assistance staff were more than happy to oblige.However finding a date remotely interested in me seemed almost impossible.Again as is the case with many events of this type the attitude of the clientle derail its ultimate progress.I will be back again,however will not be counting on dates to ensure it is a good night.Plenty of good people at the event to socialise with.This is a big plus.Well done City Swoon keep up the great work.

1 comment
Cityswoon
Customer Care C.Cityswoon
Rob S

Rob SMelbourne

  • 17 reviews

Good in theory. Business model is designed to take and keep your money though...

published
5 comments
Rob S
Rob S

Visa upheld my dispute.

Cityswoon
Customer Care C.Cityswoon
Rob S
Rob S
Michelle R.

Michelle R.Metropolitan Adelaide, SA

  • 2 reviews

Haven't found Mr Right yet but hopeful so far

published
1 comment
Cityswoon
Customer Care C.Cityswoon

Hi Michelle, Thank you for taking the time to leave this review. We work really hard to make our events the best in the country. Hope you have a great time on Thursday too :)

Kiyo N.

Kiyo N.Sydney, NSW

Great way to meet new people...and fun!

published
1 comment
Cityswoon
Customer Care C.Cityswoon
Teresa. H.

Teresa. H.Perth, WA

  • 8 reviews
  • Verified customer

Worst date night company I have ever used

published
1 comment
Cityswoon
Customer Care C.Cityswoon
Chris

Chris

  • 2 reviews

Huge waste of money

published
5 comments
Cityswoon
Customer Care C.Cityswoon
Chris
Chris
Cityswoon
Customer Care C.Cityswoon
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Chao

ChaoMetropolitan Adelaide, SA

Very good event

published

I found my Mr. Right through at adelaide event. We have been together 13 moths and we are getting marry next May. So excited... I believe you can find your special person at there.

1 comment
Cityswoon
Customer Care C.Cityswoon

Hi Chao,

Thank you for sharing your amazing news! Congratulations to both of you :)

Not good value. Wouldn't recommend.

published
1 comment
Cityswoon
Customer Care C.Cityswoon

Not worth it at all

published

Went to a Canberra event recently for $89 and ended by with only 4 dates with Women. The numbers were extremely lopsided. I don't know the exact numbers; but it was something like 6 Women to 12 Men. Cityswoon match you guys calling them "Wing Men". On the night, I got matched to other guys 3 times.

I am not paying such a high amount to meet other guys. I would have much more preferred the night was cancelled (even at a late stage) than show up for this farce of an event.

3 comments
Cityswoon
Customer Care C.Cityswoon
Raj
Raj
Cityswoon
Customer Care C.Cityswoon
Brett

BrettSouth East Queensland, QLD

  • 3 reviews

Zero talent and average hosts!

published
4 comments
Cityswoon
Customer Care C.Cityswoon
Brett
Brett
Cityswoon
Customer Care C.Cityswoon

Well organised and a fun night

published

I was really nervous about my first time speed dating but the nerves soon passed on entering. Chris greeted me with a warm welcome and all nerves faded. All the guys were friendly and I thoroughly enjoyed the evening. It was nice to have the opportunity to engage in conversation with compete strangers in a relaxed environment.

1 comment
Cityswoon
Customer Care C.Cityswoon

Hi MrPJB, thanks so much for taking the time to review us - we're really glad you enjoyed the night! Happy Dating!

Perthsie2020

Perthsie2020Perth, WA

  • 9 reviews

Too expensive, poor quality of men, no variety of drinks on tap.

published
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John

JohnGladesville

Great Relaxed Way to Date

published

After being to many other speed dating nights I found City Swoon the best way to meet new people. The relaxed atmosphere and venues are on point. The Staff running the event and the app used make it very easy to find your next date. I would recommend this over any other speed dating company due to the fact you get more time with each date and dont feel rush in a straight line.

1 comment
Cityswoon
Customer Care C.Cityswoon

Hi John, thanks for sharing your thoughts on our events, we appreciate it and will pass on your thoughts to our hosts and venues. We do try and make the events as 'natural' as we can. Happy dating!

Met the One

published

Met a beautiful girl in a crowed bar as a result on the City Swoon event, we hit it off and there has been no looking back. Shot down to Melbourne for the ballet and proposed during the intermission.

We were in the right place at the right time both mind body and soul.

1 comment
Cityswoon
Customer Care C.Cityswoon

Hi Turtle, thank you for sharing that awesome news! ***Congratulations***

Great fun and well structured

published

After trying both speed dating and online dating previously, this was a great experience. I was matched with like minded people in a fun and relaxed environment. I met my partner through city swoon and have been with her for 8 months. We are both still amazed that we found each other and are so thankful. Thanks City Swoon

1 comment
Cityswoon
Customer Care C.Cityswoon

Hi Brett, Wow! That's fantastic news. We are so happy for both of you! We love hearing about this. Thanks for sharing.

Anne

Anne

  • 2 reviews

Fun night

published

This date night event was awesome, the staff are amazing. One in particular staff member is Chris from Sydney!

He is the admin guy and he was so amazing over emails! You will not regret going or if you email Chris, he was so accommodating and went beyond his way for me.

1 comment
Cityswoon
Customer Care C.Cityswoon

Hi Anne, thank you for the review! We really appreciate it.

  • Verified customer

Wow

published

I have been to quite a lot of speed dating over the years . So to sit for 15 minutes on a date is way too long. 8 dates in total . Food was trash and basic drinks the only good thing was the host. Worst set up iv been too no atmosphere full boring I wanted to leave when I got there. These girls were not matched to me and also they need to check if as fact most were older than 49 Total waste of my time and money. There are plenty of better sites than this and half the price. They indicated 15 dates not 8

1 comment
Cityswoon
Customer Care C.Cityswoon
Page 1 of 2

Questions & Answers

Boyd L.

Boyd L.asked

Hello Cityswoon, I just attended my first online speed dating event via Zoom. Just wondering as to what happens next. Do we get a follow up email on how to contact potential daters?

2 answers
Boyd L.
Boyd L.

Disregard this message, I have received a follow up email on how to contact potential daters. Thanks.

Cityswoon
Customer Care C.Cityswoon

Hey Boyd, glad you got it:) Please let us know if you need any further assistance - we are much more responsive on our customer email [email protected]
Cheers

Brisdaz

Brisdazasked

I went to a video speed dating yesterday night. Two of my female friends already had access to matches but even now 12 hours later I don't despite being promised immediately after.

I've emailed and tried to ring CitySwoon from 9am which is when it said it was open according to Google Places. https://www.google.com/search?channel=trow2&client=firefox-b-d&q=cityswoon

However I haven't been able to contact CitySwoon.

A bit disappointed that you get my money and then have poor after event service. I was thinking of doing it again in the next few weeks but this has me thinking again?

When does CitySwoon open?

1 answer
Cityswoon
Customer Care C.Cityswoon

Hi, I believe this was resolved for you now. Thank you for your patience. we understand that would have been very frustrating for you. We are doing our very best to work with new tech and processes and actually built a new page yesterday to enable you to communicate. This is all very new to us. Best of luck catching up with your new connections :) Thank you for being with us though this big transition.
Brett

Curious

Curiousasked

I see in one of your responses "...we have some great changes coming in for our online offer very soon too..." Just wondering what these changes are going to be and when they take place? I'd be interested in taking up an online membership when the changes have taken place

3 answers
Cityswoon
Customer Care C.Cityswoon

Hi Curious,

Thanks for getting in touch. Yes, we are enhancing the online offer this week with new features. PLUS, a revolutionary dating product coming in the next week.

Best to join the mailing list if you are not already on it, to get notified.

Cheers

Curious
Curious

Hi and thanks for replying, when you say "revolutionary dating product" is that live video speed dating? Or is this being offered due to COVID-19 restrictions? When I type in to the address bar "www.cityswoon.com.au" it defaults back to "www.cityswoon.com" - why is this so?

Cityswoon
Customer Care C.Cityswoon

Hi,

Thank you for the question. The live video speed dating has been in development for over 6 months. It's highly complex...but, yes, we are rushing it out for our members to connect in a similar fashion, but over a virtual meeting.

BUT, we are also enhancing our online service too. This has not happened yet since we are focusing on video.

In terms of the redirect, can you please check that you are not using a vpn or internet connection based outside of Australia?

Thanks for you interest and patience.

Regards,
Brett

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