• Customer Service
    5.0 (2)
  • Timeliness
    5.0 (2)
  • Job Satisfaction
    5.0 (1)
  • Rates and Fees
    5.0 (2)

This product is great .


Order under sink filter on 15th still no filter on 29th and no one returns calls to tell me where it is. Next time I will use another company that can deliver on time.

Customer Service
Rates and Fees

Replacement of reverse osmosis filtration system

Customer Service
Rates and Fees
Job Satisfaction
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Pamela S.

Pamela S.Sydney, NSW

  • 2 reviews

Filter system great


The initial installation was very good.
Trying to order replacement filters was a bit difficult, The sales person on the phone wasn't very helpful, and at times quite rude.
When I eventually did get the filters replaced by the company, I found white powdery residue in my kettle. I wouldn't ring this company again to get replacement filters...


AmyraHSydney, NSW

Amazing water!


We had Clean and Clear installed after people complained they didn’t like the taste of our tap water. We have never had a complaint or a problem with our filter since installment. Highly recommend to anyone wanting water that tastes like water.


MargaretSydney, NSW

Bad after sales service


Was booked in for a service, I waited and waited and no one showed up! Plus no call! Now was told have to for 2 weeks with a leaky filter!

Customer service


Last week we had a guy named sonny install our water filter in freshwater. He was an absolute legend. He went above and beyond to help us. He was on time, very friendly, and gave a lot of knowledge about each water filter. I highly recommended sonny to install your water filter.

Well done Abdul!


Abdul installed my new system. He was on time and did a fantastic job. He is fastidious in the work he carried out and provided me with confidence that he know what he was doing. He also cleaned the area very well before he left, which is always appreciated.

Best product & service


Recently had my system installed, I can definitely taste the difference in the water. I’m so happy with the product and also great customer service! Thank you clean & clear, will definitely recommend to family and friends.


HettySydney, NSW

  • 2 reviews

Healthy way to drink


Abdul arrived to change the water filters explained how to use it etc
He was very friendly nothing was to much trouble quick and great service
We where going to cancel the service as we had a very nasty person doing it last time thanks to his professional manner we have decided to stay with clean &clear water
Thanks Abdul we where very impressed with you
Hendrina Blase Bilgola


ChrisSydney, NSW

Great product and service


We have had this filter for the last 13 years and are extremely happy with the product. The company services it yearly and today Abdul, the technician was punctual, courteous and did an amazing job. Thoroughly recommend Clean & Clear!!



Could not give me a morning time for installation - inefficient and ultimately rude


My 2 year old sleeps 12-3 and I asked repeatedly for a time either in the morning or afternoon. 3 times they scheduled my install between 12-3pm. Not good customer service. I cancelled the installation and the customer service consultant could not care less.

Great service!


So glad to have my water filter installed by you guys! Great customer service and always following up on servicing of the filters. Will definitely recommend!



Adam came over + was in and out extremely quickly - came within the agreed time frame so no extra waiting

Fantastic System with Excellent Follow Up Service


We have had our Clean & Clear water filter for over 9 years now. It is a great system with amazing water quality!
The Technicians are always punctual, knowledgeable, friendly and complete all work quickly & efficiently. Very highly recommended.

Great job!


great team good service they were prompt on time and did an excellent job. We’ve had a water filter 2 years and these guys put it in.

Gemma D

Gemma D

  • 2 reviews

Good job


Abdullah called and replaced drinking tap filter this morning . He was on time quick and very efficient and gave me lots of tips and advice with a lovely manner about him..
Gemma Homebush

Fast and efficient


So pleased with the fast and clean service that the clean and clear team have effectively achieved. They definitely accomodate to your requirements. I'm a very happy customer.

Great Service


Abdul was punctual, professional and very helpful. He extended the tubing from the water outlets to the system so that it would sit properly in the sink to drain. He also replaced parts that had visible hairline cracks or were showing signs of wear. Great job, Abdul!

Fabbo Product & Service!


One phone call and the guy from Clean & Clear replaced my old system with a 3 stage purifier (including a Doulton ceramic cartridge), a new pressure valve and tubing, and a fancy new stainless-steel tap (extra) the following day!

Excellent and an Outstanding Customer Service


Josef the technician today had installed the “Clean and Clear” water filter.

Josef came across as a polite, well-educated young man. He explained every thing I need to know about the water filter, he was very knowledgeable and helpful. He also was happy to answer any question I had to ask and I was happy with his quick response. His customer service was outstanding.

Josef was very efficient and professional also clean and proficient in his installation of the water filter. I will definitely recommend him to anybody looking for water filtration system from “Clean and Clear”.

Josef should be acknowledged and recognised.

Thank you so much Josef, from one very happy customer.

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Questions & Answers



How much is the filter to change every year?

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