Absolutely no hesitation in recommending the services, aside from the result I needed, the customer service was outstanding, I was kept well informed throughout the whole process with regular updates. Even after the case had been resolved I had other enquiries which my case manager gave me the correct advice about how to go about sorting the extra stuff out. He said I can call him if I need any other advice or help in the future as I will continue to be a client after obtaining my desired result.
I was dreading to make the phone call, as i was embarrassed and well didnt know what the outcome would be. I dealt with Josh and Daniel, and they were just amazing! In just 18 days, they removed my default, and my partner and i could not be happier as we can now move on with our building plans and basically, life. I 100% recommend these guys at CCM to anyone who needs it or even has questions. Thankyou so much!
Great customer service. Highly recommended!
Daniel was so incredibly helpful. Well spoken and very helpful. Thanks for answering all my questions & letting me know how it all works. Will be telling everyone I know about this great service.
The reviewer stated that an incentive was offered for this review
Great team, highly recommend
5 starts are not enough to rate them . Thanks to Daniel cole and Josh for fantastic support and prompt response. Though my case was complex and took a while to remove, finally I received the happy news that the default has been removed from Equifax .. got my life back . Thanks to team CCS.
Daniel from CCS is amazing ! I felt really taken care of, heaps of support and never judged for my situation. Daniel had exceeded my expectations and because of him I will be able to get my own house ! He truly has changed the course of my life ! I highly recommend Dan & the Clear Credit Solutions team.
Excellent !!! Default removed
Highly recommended . Very friendly staff . Quick response for the enquires . I am lucky, I got Daniel as my case manager . You are great Daniel . You have done a great job . These guys are amazing . I am giving 100/100 . Wish to give more than that ..thank you very much..
I would just like to say a Big Thank You to Dan for all his help with having my defaults removed from my file, the service was excellent from the start to the finish. I would highly recommend Dan to anyone that is needing help with errors on there credit file.
Professional Service - Exceeded expectations
A few weeks ago I engaged Clear Credit Solutions and I was given my case managed Dan. I had 3 defaults on my account and within the three week period all of the defaults were removed. As you can imagine my expectations were exceeded as originally Dan had set me realistic expectations that my case may take up to 6 weeks. Dan was professional, timely & always kept me in the loop as to what was going on. He was chasing ME to give me the good news! I would highly recommend Dan & the Clear Credit Solutions team.
Avoid Clear Credit solutions
I was referred to Clear Credit by my mortgage broker in June 2018 when I paid the full fee for their service and was assigned an account manager called Dan. Since that time I have been contacting Clear Credit regularly to receive an update on my account. Almost all of my emails have gone unanswered. I requested a refund of fees in January 2020. After again receiving no response I emailed again in April 2020. My account manager responded stating he had been on annual leave. My response to his email has again gone unanswered and today I have agai...n requested a refund of my fees. My experience with Clear Credit has been incredibly negative and disheartening. I expect to lose all fees I paid to them for little to no service. I would advise anyone needing assistance to avoid Clear Credit.
In a sea of sharks this company is a life raft.
Its so easy to become a victim of an uncaring and arrogant bank. Josh and then Dan came to my aid and efficiently resolved the issue. The unwarranted default was removed. I am so grateful for the first rate service. The best investment I've made.
Clear credit solution
1. How polite and professional? Excellent
2. demonstrate a clear willingness to help? Went the extra mile
3. understand your query? Excellent
4. given clear and definite answers? Yes
5. Was your query resolved? Fully
6. 6. How was your overall customer experience? Excellent
Clear credit solutions are the best to get your results.
From to start to and our case leader daniel keep us up to date at all the the time and helped me and my husband to clean our credits . Big thanks to him great work done and fullfil his promises . very satisfied with the work done.Thanks again
Questions & Answers
I would like my current Credit Score rating sent to me to start the new year by getting my personal financial position into a healthier state.
My business went into receivership a few years ago, and although I am back in the workforce and doing well, I would like to work towards a clean credit score.
How long does it take to clear a default?
Daniel C.Clear Credit Solutions
Hi Mamalil, thanks for the question - every case is different as you can appreciate depending on what has been listed and by whom. The vast majority of cases are resolved in the 25-50day mark. Give us a call on 1300 789 783 to see if we can help as we do not accept everyone. We only take on cases that we believe we can assist with.
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