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CathySouth East Queensland, QLD
Acne treatment in Mt Ommaney Clinic
I had my treatment for acne in Mt Ommaney. I was attended by Elizabeth. She explained each step with lots of knowledge. My acne improved after only one session. Thank you! Highly recommended.
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The reviewer stated that an incentive was offered for this review
ALISONPerth, WA
They’re not sure what they are doing...
I went to this clinic a few days ago to enquire about their acne treatment because i moved states and the water in perth is hard which gave me bad acne. The first time I went in, I was told by one of the Technicians to get the LED treatment and then i said i would think about it and come back. I came back 3 days later, to book an appointment and another technician told me I’m not suitable for the LED treatment, & to do the overnight peel instead, so i said ok. While she was giving me more info about it, she was trying to sell me their i store p...Read more
roducts, saying, oh it wouldn’t be effective if you don’t get our products as well u know blah blah... anyway while she was getting down my info, she was picking her teeth which is pretty disgusting especially when you are attending to a customer. I thought she was just a receptionist, but no turned out she was my technician, and if i knew earlier i wouldn’t have gone with it because it was pretty much a red flag that her hygiene standard is non-existent.Thank god when she was working on my face, she was wearing gloves, BUT she wasn’t wearing a face mask & she was breathing so close to my face, i could literally feel her blowing air onto my face and I could smell her cigarette breath. That is not very sanitary FYI. Also, she did not ask me if i was wearing any make up, and went ahead to cleanse my skin with a facial cleanser that did not remove my make up before going ahead with the procedure, & after the whole procedure was done she told me not to wash my face until the next day. I only realised she worked on my skin with my make up still on when i went home to look in the mirror. How is my skin supposed to heal and allow the products applied to work if I still have make up sitting on my skin and pores?? I regret it cause my skin is red & burning right now. Would not go again. A waste of $139!!!Similar opinion? Write a review on ieatwords.com.au!
DollySouth East Queensland, QLD
- 2 reviews
Love this place
I suffer from acne (at bloody 39 yo!) dry spots, wrinkles & very sensitive skin. I have had problems with my skin all my life.
I first went into the Adelaide Street clinic just over a year ago & now I don’t go anywhere else. Although my skin isn’t perfect (I don’t expect miracles) it’s by far better & when I am going through a bad skin moment I go in as soon as I can and it will heal a lot quicker than if I tried to treat myself.
The ladies there are absolutely fantastic and you can tell they really care. I highly recommend the products as well as the acne treatment & I find their pricing really reasonable.
Similar opinion? Write a review on ieatwords.com.au!
Nikki
- 2 reviews
Terrible !
I had an important business meeting which was a month away and I consulted Clear skin care and got the SGA and Salicylic peel done for my pimples (there were were few active ones - 1 or 2 and few after acne spots). I clearly mentioned about the business meeting and Im getting this done just for that purpose. I was told that it would get better in 2 weeks after the treatment . It dint get better and all the more it got worse. I had new breakouts and when I went back to them with this they told that It might happen sometimes and they can't do muc...Read more
h about it and then they offered few free LED treatments which might heal them but they were not sure.I couldn't risk anymore so I just left the place. I totally regret consulting this clinic and a total waste of moneySimilar opinion? Write a review on ieatwords.com.au!
TimSydney, NSW
Biggest Scammers(Don't trust)
When I first received my consultation at Ashfield they said they were able to remove my pigmentations. 4 months later, 0 changes and now they say they're unable to get rid of the pigmentation but only lighten it but still there are no changes, no lightening on skin. Pretty much a scam considering they false advertised; saying they're able to remove my pigmentation to no changes on my skin. Lost 600 dollars on nothing !!
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Amazing powder
Have been using this power mineral foundation so much it’s the best easy coverage and can wear everyday without feeling like I’m wearing anything at all! Such an amazing product
1 comment
Clearskincare C.Clearskincare Clinics
Hi Kristy,
Thank you so much for your feedback!... Read more
We are so happy to hear how pleased you are with your new mineral foundation. Warm Regards, Clear Skincare ClinicsSimilar opinion? Write a review on ieatwords.com.au!
Zoe L.Greater Melbourne (Metropolitan), VIC
Helpful and extremely professional
My skin consultation was fantastic, straight to the point and advised the best treatment for my skin issues. The information was extremely helpful, was offered multiple different solutions. Looking forward to seeing treatment results.
1 comment
Clearskincare C.Clearskincare Clinics
Hi Zoe,
We are delighted to hear you found your Skin Consultation informative and are excited to have you start your skin treatments with us! Thank you for taking the time to leave this amazing revie... Read more
w and we are looking forward to seeing you in the clinic soon.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Cant go wrong !
I have been going to clear skin clinic at little Collins st for over an year now for my laser treatment and I must admit that the results I am seeing have been amazing. Highly recommended.
1 comment
Clearskincare C.Clearskincare Clinics
Hi Rupali,
Thank you so much for leaving us such a wonderful review! We are overjoyed you are happy with the results of your Laser treatment and will pass on your feedback to the team at Collins Street.... Read more
We look forward to seeing you back in the clinic soon! Kindest Regards, The Clear Skincare Clinics TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
KKNSydney, NSW
Great Staff!!!
I had booked in laser at Bondi Junction over the weekend and i was so happy with the lovely girl at reception who talked through their products make up and treatments with me i’m pretty sure she said her name was Rochelle, she spent over 15 minutes with me recommending things for my skin and i ended up having a skin treatment and will be coming back to pick up the products and make up she recommended!! I was so happy with the service i will definitely be coming back
1 comment
Clearskincare C.Clearskincare Clinics
Hi There,
Thank you so much for taking the time to leave such amazing feedback!... Read more
At Clear Skincare Clinics we strive to provide amazing treatments paired with exceptional customer service and we are thrilled to hear about your experience with us! We look forward to seeing you at your next appointment! Warm Regards, Clear Skincare ClinicsSimilar opinion? Write a review on ieatwords.com.au!
PallaviSouthwest, VIC
- 2 reviews
Best thing I did to myself!!!!
I am really happy with the treatment at Clear skin clinic. The staff is lovely and caring. The new premises is very spacious and very neat and clean. Love it !!!
1 comment
Clearskincare C.Clearskincare Clinics
Hi Pallavi,
Thank you so much for taking the time to leave us such amazing feedback! ... Read more
We are so thrilled to hear you are enjoying your treatments with us! Kind Regards, Clear Skincare ClinicsSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Acne treatment was amazing-Chermside
Did the acne treatment at Clear Skincare at Chermside and it was amazing, it cleared my skin up so much! Fiona was very friendly and provided all details of what she was doing, definitely would recommend
1 comment
Clearskincare C.Clearskincare Clinics
Hi Teagan,
Thank you so much for your lovely feedback!... Read more
We are so thrilled to hear you have seen improvements with your skin and we can't wait to see you at your next appointment! Warm Regards, Clear Skincare ClinicsSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Acne treatment - disappointing service!
I wish I could give no stars.
I visited the clinic on the 24th Jan. Had my laser appointment booked - saw there was a deal for acne treatment for $89.00. Thought I would go ahead with it seeing they had an availability.
During the treatment the beautician literally every minute, was trying to sell me products and trying to get me to spend $800 on 6 sessions.
Once I had come out of the session, and was at reception to pay - the lady told me it was $143.00.
The beautician had upgraded me to another package without even telling me. She had als...Read more
1 comment
Clearskincare C.Clearskincare Clinics
Hi Angela,
We are really sorry to hear this has been you experience with Clear Skincare Clinics. We would like you to know we take client feedback extremely seriously and we will contacting you priva... Read more
tely to gather some more information to look into this further.Similar opinion? Write a review on ieatwords.com.au!
Ana LjubicicPerth, WA
Pigmentation removal gone wrong!!
I went in for a pigmentation treatment not knowing whether to go with the overnight peel or IPL. The technician recommended to start with IPL. The outcome was terrible. I have been left with burns and blistering on my face. I was told minimal downtime and redness to be gone by the next morning with just a darkened pigment on my sunspots. As soon as the treatment started on my forehead I flinched and told the technician it was too hot and I could smell burning but she continued a few more times until I was really uncomfortable. Apparently the b...Read more
urning smell is normal. I have had this treatment done in the past with no pain and no downtime. She turned the temperature down slightly and kept going even after I told her it was too much, with her telling me that the temperature wasn't even at the highest setting it should be. She said "just a few more". I told her to stop before she could complete my whole face where she then pointed out how red my face was and that it wasn't a normal reaction. The treatment was cut short and I was placed under LED light for 10 minutes to help the burning sensation and i was still asked to pay for the treatment even though I was burnt and it was half done. The technician then started to apply a lotion and half way through asked if I am allergic to peanuts...ahhh If I was allergic i'm pretty sure its too late?! When I looked in the mirror I was horrified and she said she would give me a call in the morning to see how it settled. I spent the entire evening in pain and tears with cold wet cloths on the burns, where all the aggressive areas began to turn a greyish colour, bubble and blister. I have had constant headaches and been unable to sleep or work since my treatment. I received a phone call the morning after and explained the outcome. I was invited back for a follow up where I was again placed under the light for 10 minutes and given 2 products to take home. She apologised and said it will take longer for my skin to heal and that my skin shouldn't have reacted the way it did under the settings of the machine. No patch test was done. It was just get in and get out. The complete lack of professionalism and care is upsetting to me. There was no consent form, no warnings of the risks so you are made to believe you're in safe hands.2 comments
Clearskincare C.Clearskincare Clinics
Hi Ana,
We appreciate you taking the time to leave this feedback and we are deeply sorry to hear about this experience at our clinic. At Clear Skincare we strive to provide our utmost care and perfo... Read more
rm effective treatments, so we are so sorry this was not the case when you visited.I’m still waiting for a call from “management”
Similar opinion? Write a review on ieatwords.com.au!
Amazing! So much info included in the consultation
Extremely helpful,
Gave me options to what I could have done in my consultation
Felt extremely comfortable through the whole process and was quick and painless definitely coming back again :)
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The reviewer stated that an incentive was offered for this review
AudreySydney, NSW
Don’t trust them when they say they take customer issues seriously!
I raised an issue on this forum several weeks ago and they responded on the forum with an apology and they will investigate.
Contacted me privately for my number to call but never called back. I then wrote back privately asking whether they take complaints seriously to improve service and heard nothing back.
Don’t lie about customer service if you are don’t provide it.
1 comment
Clearskincare C.Clearskincare Clinics
Hi Audrey,
We have responded to you via direct message.... Read more
We hope to hear from you soon. Kind Regards, Clear Skincare ClinicsSimilar opinion? Write a review on ieatwords.com.au!
Johanna P.Perth, WA
- 7 reviews
Stay away from this place!
I have got big dark spots on my legs after my third hair removal laser session in Perth Central. When the manager [name removed] checked my burn marks, she only recommended to keep using the PIH cream and post laser gel from the brand "Clear Skincare" and she said that in few months the marks were going to disappear. I used the creams but they were useless, they just tried to sell more products. After one year, I still have horrible marks on my legs.
They honestly don't have experience on hair removal laser for tanned skin. I also paid for some peelings, microdermabrasion and LED light on my face and it was a waste of money because I didn't do anything to my uneven skin.
The worst experience ever!
1 comment
Clearskincare C.Clearskincare Clinics
Hi Johanna,
Thank you for taking the time to leave this feedback and we are very saddened to hear you felt this way after your experience with us. At Clear Skincare Clinics we strive to provide all ... Read more
clientele with out utmost care and perform effective treatments, so we again apologise you felt this was not the case for you.Similar opinion? Write a review on ieatwords.com.au!
LizGreater Melbourne (Inner), VIC
Experienced, helpful and friendly staff and amazing results
The therapists at Clear Skincare Little Collins have been so helpful and have shared their professional experience to get my skin looking incredible! I go in with a problem and they have multiple solutions for me and they always tailor packages so I get the best value from their current offers for what I need. They have helped me get rid of burst blood vessels, excess bodily hair and drastically reduce my scarring from teenage cystic acne. They made me feel so comfortable and empowered, even though I have a rare skin condition that I have felt ...Read more
uncomfortable about for years. It put me off getting lazer but they are so friendly and invested in their clients that I'm so comfortable around them it's of no concern now. I've never really indulged in self-care but I have reallt felt the benefit of having Aprielle, Bec and Steph come up with daily routines that I can easily maintain at home and also provide in-clinic treatments that make me feel amazing. The overnight peels are an absolute game changer! I don't need to wear makeup at all after these because my skin was actually flawless. And the lazer hair removal is so effective, why didn't I have them in my life years ago *facepalms* all those scars from ingrown hairs could have been avoided. Can't recommend them enough!1 comment
Clearskincare C.Clearskincare Clinics
Hi Liz,
Thank you so much for leaving this wonderful review for Collins Street! We are so happy to hear that you have seen a great improvement with your skin and such had such positive experiences each time you've visited. ... Read more
We really look forward to seeing you the next time you visit us in clinic! Kind Regards, Clear Skincare ClinicsSimilar opinion? Write a review on ieatwords.com.au!
SophiaSydney, NSW
Best Peel
I have started going for monthly peels and I’m obsessed! I’ve always found facials or other skin treatments to be quite expensive and I’ve finally found something that works for me. Affordable and treatments that actually work! Would really recommend for a monthly skin fix!
1 comment
Clearskincare C.Clearskincare Clinics
Hi Sophia,
Thank you so much for leaving this positive review. We are so happy to hear about this experience and that you are seeing great results after you monthly skin visits. ... Read more
We look forward to seeing you when you next visit us! Kind Regards, Clear Skincare ClinicsSimilar opinion? Write a review on ieatwords.com.au!
Alexandra88Greater Melbourne (Metropolitan), VIC
- 2 reviews
Not sure exactly what I paid for!
I had a peel at one of the clear skincare clinics recently. I have had many of them at other (not clear skincare) clinics and saw a great deal online so thought I’d give them a try so booked a lactic peel. After telling the consultant that I have had many peels before, she cleansed my face very briefly and put the peel on within around 30 seconds. It didn’t even feel like it was all over my face and I felt nothing. She then waited for around 1 minute and then wiped it off and said “I’ve had to do a 10% lactic on you today. Ok all done!”. The wh...Read more
ole treatment lasted around 5 minutes MAX, the shortest I’ve ever had. I mean I know a peel is a fast treatment but come on.. I would have got the same result from putting on my 10% lactic serum at home for 30 seconds. The treatment did absolutely nothing for me being so weak and rushed, I may aswell have just thrown my $$ in the bin. I would just like to clarify that the consultant wasn’t rude or anything, she seemed nice enough but she was so rushed and there was no care involved at all. It just felt like she wanted to get it over with. I wouldn’t recommend this clinic or return there.1 comment
Clearskincare C.Clearskincare Clinics
Hi Alexandra,
We are really saddened to hear this has been you experience with Clear Skincare Clinics. We would like you to know we take client feedback extremely seriously and we will contacting you... Read more
privately to gather some more information to look into this further.Similar opinion? Write a review on ieatwords.com.au!
HayleySydney, NSW
Brighter skin
I went to the Parramatta clinic as I was concerned with my pigmentation. I’ve been seeing Sylvia and doing the overnight peels which at first I was worried the peeling but now I LOVE them. I’m getting so many compliments now about my skin.
1 comment
Clearskincare C.Clearskincare Clinics
Hi Hayley,
We really appreciate you taking the time to leave us this feedback!... Read more
We are so pleased to hear about your great results since having our overnight pigment peels. We look forward to seeing you at your next appointment! Warm Regards, Clear Skincare ClinicsSimilar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
Chloe Sasked
I got the Blemish breakout free skin gym package but I don’t have any active breakouts any more so can I get an exchange?
Also is there a list of the different types of packages available?
No answers
bonnie20largeasked
Hey,
I was wondering is all of your products chemical free?
1 answer
Clearskincare C.Clearskincare Clinics
Hi there,
All of our products are vegan friendly, cruelty free, and paraben free. We use these main active ingredients in most of our products:
Glycolic acid
Topical vitamin C
Retinyl palmitate - vitamin A
Copper peptides
Hyaluronic acid
We hope this is helpful!
Warm Regards,
The Clear Skincare Clinics Team
Kateasked
Hello. We recently bought your cleanser, smooth skin 8, toner and copper peptide serum for my daughters acne. But we can’t remember the process the lady explained for use. Can you tell us which order she should use the products, which ones she rinses off and how regularly each should be used?
Thanks.
1 answer
Clearskincare C.Clearskincare Clinics
Hi Kate, for those particular products we would recommend this order:
1. Gel Cleanser - Use to cleanse the face, apply pea size amount across face and rinse off. Use day and night.
2. Salicylic Toner - Use sparingly on affected areas, place small amount of product onto a cotton pad and dab lightly on acne spots. Do not rinse off and allow product to sit on the skin until dry before applying next product. Use day and night.
3 Copper Peptide Serum - Place 2-3 drops directly onto the skin and apply across the face. Do not rinse of and allow product to sit on the skin until dry before applying next product. Use day and night.
4. Smooth Skin 8% - Use sparingly on affected areas, place pea size amount on to fingers and apply on and around acne spots. Do not rinse off and allow product to sit on the skin until dry before applying a moisturiser. Only use at night time.
We hope this is helpful!
Kindest Regards,
The Clear Skincare Clinics Team
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Clearskincare C.Clearskincare Clinics
Hi Tim,
Thank you for your feedback. At Clear Skincare Clinics we strive to provide exceptional customer service and treatments and we apologise you feel this was not your experience with us.... Read more
We unfortunately have been unable to locate your file with the details provided above. To allow us to look into this further we will send you a private message to gather some additional information. Warm Regards, Clear Skincare Clinics