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DanSydney, NSW
Coles express Waitara
Very poor service!!! Walked up there this morning as this place is very convenient for us... bought some essentials for breakfast.. and a bag, I placed one bottle of milk in it and the handle tore away ( clearly a faulty bag) when asked for another bag was told nothing he could do.... seriously... nothing at all? Our family spend around $300 a week in here fuel for two cars milk smokes and any convenience bits and pieces.... last dollar I spend in this store... not my first bad experience with this store (will be the last) like I said it’s convenient but not that much more than the Caltex or BP just down the road!!! Good riddance Coles express! Hope the 0.15c was worth the customer?
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Ms P TamihanaSouth East Queensland, QLD
False advertising of fuel price
Put $20 onto car since sign said 112.00 unleaded luring me in.
Until I noticed on petrol tank price said 129.00. I brought it to the attention of person behind counter she said that 112.00 price is only for petrol tank 3,4,5. You did not no this until paying for your petrol because there were no signs stating go to those petrol tanks to get cheaper petrol total rip off. Thinking I'm getting cheap fuel but NO I will no longer be refueling at Coles Neva
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The reviewer stated that an incentive was offered for this review
Disgusting
Coles express at Baulkham Hills why are you charging $1.40 for 95. Up to 30c more than any other station within 10 minutes.
Coles express Blacktown today is $1.23.
Explain why 15mins away your charging 17c less yet still more than others.
Coles you should be ashamed.
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MariebabeMelbourne
- 6 reviews
- Verified customer
Rip off
Just rip off.how can they justify the high price they charging.I just stop quickly after work to fill and didn't check the price .I was charged $172.9.It's even more that I used to pay before.Government should do something about it.
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Robert E.Northern Region, NSW
- 2 reviews
Terrible service
Went to one of the coles express stores, in Tamworth NSW, bridge st. This has to be the worst coustmer service ever. When staff, served a coustmer, they went to hide in the back, So I could not pump fuel, finally, after waiting 7 mins, (no one else was in stall) I was able to get fuel. The fuel flow was very slow, staff member did not apologise for the rude service. But wanted to know, if I wanted to buy a chocolate. I only put $45 in my car & went to the Caltex 2 blocks up, to continue to fill up my car & it was 10c a litre cheaper as well.
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Mrs BiehlerSouth East Queensland, QLD
- 4 reviews
This is a awesome Shop I can't live without it
I love coles express nice food cheap products & good fuel I always go there even when I'm traveling on holiday's it's the one I love to visit alot I recommend it to anyone
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sashu67mrjGreater Melbourne (Metropolitan), VIC
Beware women.
267 station Rd. St. Albans 3021
BEWARE Women
I was abused by Staff member like a criminal, I was concern for my safety one point. He was screaming,yelling acting very dangerous He verbally attacked me, very scary facial expression trying to frightened me.'GO TO HELL', NEVER COME BACK, GET OUT OF STORE. List is goes on.
one min he was screaming, next min saying sorry and with in sec he goes like why i am even saying sorry to you,look at your face. next min he was crying. and he saying its not your fault.
Staff member must be in SOME THIN...Read more
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Brad W.Sydney, NSW
- 11 reviews
- 3 likes
GREAT SERVICE AND SELECTION
Handy and always have specials and discounts
great prices
Couldn't ask for more service and friendliness
There are many reasons to visit
needs work on opening more self service checkouts but otherwise ok
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L.A.BMelbourne
- 26 reviews
Quality
Their prices for petrol are higher than anywhere else and if they dropped their prices a bit they would be more popular, but their fuel is clean unlike other companies such as United who tend to have sand in theirs and so have had issues with starting the cars after it settles so we only use Coles so our cars continue to run smoothly
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Geoff C.Greater Melbourne (Metropolitan), VIC
Buy 2 at a reduced price
Ploy to get you to buy 2 of a product at a reduced price for the second item should be banned. They encourage you to buy more that you need for a financial incentive, even reminding you of the offer if you arrive at the register with only one of the items with this special offering. As an example, the Monster Energy drink is $4.40 for one can or if buy two it is $5.00, reduced then to $2.50 per can or 60 cents for the second can. Obesity and sugar intake in Australia is a major problem and a major cost to the economy and they don't seem to care...Read more
about this health epidemic, clearly focused on profits and turnover. The Government has been considering introducing a sugary drinks tax but i think they should stop the practice of offering financial incentives to get you to buy more that you actually need because in this example, f you then consume those 2 x 500ml Monster Energy drinks, you have swallowed a whopping 110 grams of sugar and the suggested daily intake in Australia is just 50 grams (for men). One drink alone would have sufficed and just exceeded the suggested daily intake. Might be a start towards fixing our obesity problem. They offer this predominately on drinks, confectionary and other less healthy products, and most of these items contain high amounts of sugar. Are they trying to fatten us up?Similar opinion? Write a review on ieatwords.com.au!
P MAxxGreater Melbourne (Metropolitan), VIC
- 3 reviews
- 5 likes
Express Carwash bigger Ripoff than you thought
I bought 2 x carwash at the Gardenvale Coles Express and used the first to wash the car.
During the wash I noticed that the brushes never operated and after coming out it was clear the grime was still there.
When I queried the attendant I was talooldd that only the most expensive of their washes use the brushes.
I then ask to speak to a manager and they gave me the Coles Express Customer Service line saying it was for his manager. The line is only open on weekdays and today is Satursday. Clearly the number was not for the attendants manage...Read more
r When I pointed out that a) the brochure clearly showed that brushes were involved in EVERY wash, and that my printed docket with the code clearly said BRUSH WASH, the attendant simply said again to call the number he gave me.Similar opinion? Write a review on ieatwords.com.au!
Cherrie dalby
- 2 reviews
- 1 like
Rip offs
Petrol is always 30 cents dearer at the belmont south and belmont Coles petrol stations for E10 petrol and other petrol than any other Coles petrol stations in Newcastle why is this it has been like this for over a year
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Balthazar
- 3 reviews
Overpriced but friendly staff
Shop and pumps are clean and well-maintained. Fuel and in-store products are, however, over-priced.
Coles online shows Tic Tacs Orange at $1.80 per 24g pack, so I grabbed 3 packs at the register. When they scanned at $3.20 per pack, I put 2 back. Almost double the price of the supermarket.
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RicksterPerth, WA
- 10 reviews
Just a Scam
Coles express offering 6c off through flybuys. Even with the further 4c off from a shopping voucher they’re still 11c more expensive than a nearby petrol station. Been the same for years.
Not sure why anyone would ever use Coles fuel. The epitome of price gouging. Such an unbelievable scam. No wonder Woolworths is killing them in every facet of business. Great way to treat your customers.
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vhcSouth East Queensland, QLD
- 7 reviews
- 15 likes
Expensive fuel
Coles Express fuel for approximately the past 2 years has become expensive and clearly they are shafting the punters with their uncompetitive prices. Unless one gets a 24c discount voucher stay away. The mind boggles how Coles Express Management think are serious competition in today’s fuel market. The association with Viva Energy is a disaster and I feel sorry for the staff trying to run their stores.
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MelPerth, WA
- 2 reviews
Always friendly
Every time I go to coles express the pump area is tidy and well maintained and as you enter the store it’s always clean well structured and staff always so friendly and efficient
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The reviewer stated that an incentive was offered for this review
ChelleidTasmania
- 19 reviews
Hopeless. Do not shop here.
Hopeless. Do not shop here. Poor customer service and lack of customer service!!!! Disgusted.Hopeless. They do not care one iota about the customer so long as they are racking in the dollars.
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joeSouth East Queensland, QLD
- 3 reviews
Pool Fuel Quality
Bought 98 fuel for my car, after filling up found car was breaking down under acceleration and running on. These are typical symptoms of using lower octane fuel. Called Coles complaints and advised them, after a week called again to be advised still no reply. Lady said I should call THEM if I still have not had reply in another week. is this customer service or a brush off.
1 comment
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Sunday RoseAnnMELBOURNE
- 22 reviews
- 1 like
Robbing From Clients For High Petrol Prices For The “Little Shop 2” Giveaway Promotions...
Robbing From Clients for High Petrol Prices – Due to the “Little Shop 2” giveaways !!
$1.83 per C/L on 27 July 2022.
I filled my car today from Coles EXPRESS NUNAWADING and I was taken by surprise to learn that Closes had increased the V POWER PETROL PRICES DUE TO THE “Little Shop 2” supermarket promotion.
A LT of V POWER WAS UP TO $1.83 C/L… what a rip-off!
I asked the staff member behind the counter why it was so high today?
I was told that it was because of the “Little Shop 2” promotion was on and many customers were coming to colle...Read more
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- Verified customer
Zebra wash
This is the state my car finished in after a brush free wash. Was hoping for a cleaner result. Not sure if anyone else has experienced this. Oh well back to washing it at home i suppose
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Questions & Answers
Michelle Yarrowasked
Are Cigerettes the same price at Coles Express and Coles Stores.And does Coles Express sell Cartons?
No answers
Lloyd K.asked
How do i give a review on one of coles emplyee
3 answers
I don't think that's possible on here- perhaps email coles or check out their contact us section on the website?
You can describe the person and mention store and time but a bad review mentioning a name will have the name removed but will still keep your experience. Positive name dropping does not get name removed
I filled up with fuel at a Coles express corner Boothby and Gympie Road Kedron and a very nice lady there by the name of Deb Antcliff greeted me, it was 05:00am in the morning and her bubbly greeting was contagious. Thjank you Deb you made my day
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joe
After 3 weeks of emails going back and forth, coles fuel state that nothing wrong with fuel, but refuse to supply documentation.