67 questions from our users
Heather Rasked
I am trying to find the Long Drink glass or mixed drink glass in the glassware for credits issued at coles. I have been to several coles in my area (4060) and have not seen any. Anyone know how to find out what stores have them in stock.
1 answer
I've been looking for them too, If you go to the website https://www.coles.com.au/glassware it says that they are sold out
Cliveasked
Why has Coles recently decided to stock its shelves with non-ring pull tin cans of Cole Peaches in Syrup 825grams & many other varieties & now reverting to the older solid lid sealed cans ?
I am enquiring on behalf of my brother who is elderly & prefers the ring pull lids due to his compromised physical ability to open products with his hands.
anne t.asked
do you still have samsung galaxy j2pto for $89 and if so where?
2 answers
You need to ask them directly as they dont reply here
i havent but maybe coles does have you thought about asking at the store or contacting Coles
Barbieasked
Why dont Coles in Tea Gardens sell Zoosh salad dressings my favourite and we dont have a choice to shop elsewhere
3 answers
No relation why cant Coles answer
Because, as you already know, this is a Review site and not the Coles website.
I got the answer in seconds.
ask the store coles wont respond here on a review forum
Ruthasked
I would like to know why Coles in Mount Gambier does not have Zoosh dressings any more on their shelves ? A great dressing and I miss it
Doolsasked
I was unable to buy Barkers Lemon, Cucumber & Mint Cordial on the weekend. Has Coles discontinued this item ?
Lil Sasked
Why have you discontinued the Pecan Tart in your Hornsby store. ???
PLEASE bring it back . The new tarts are not nearly as good. Please reply !!!
9 answers
have you asked the store
Of course I have asked at the store.!
No one has an answer besides telling me it is discontinued. An easy way
out !!! I have asked several times!!
The 4 coles stores near my place has plenty of stock i buy them all the time. so maybe its just a store thing if something is not selling the store wont stock it try another store
A. Smasked
Why is Mundaring WA Coles Store not reducing cooked chickens cooked past 4 hour the food safety standards rule? Instead the Check out staff attempt to steal chickens back off customer and refuse the sale, stating that they cannot sell to me, chicken only good for shredding!? Lol. Thats STILL for HUMAN CONSUMPTION. Manager Geoff Doesn't think returning phone calls re this rude customer complaint is Important, after a week later, upon driving back to the store to ask him directly why no call from him. Poor Management. Poor customer service. Ignorant attitudes to customer concerns, I had to chase up a raincheck on figi water coles didn't have that both Lorna, and Geoff was following up. Again 7 days no call. Not Interested at all.
2 answers
call coles head office & ask them
Better option is to avoid Coles altogether as they don't value customers.
neha d.asked
what issues regarding compliance that are immediately escalated to line manager
2 answers
great service staff great, but the products coles sell are second grade, potato brown inside, apples rotton inside, bag of oranges i purchased on12 .9.19 one black in side the others that old dry no juice, some tast off,, no stock on shelf, thursday friday eg: milk, have to get rain checks all the time, i am sick of returning, second or forth grade, products, it takes my time and money to return these products that are not fit for sale, this is not good enough, coles spend heaps on advertising, but should supply quality products, and i am not the only one that feels this way, as customers talk about it, we will approch aldi and put a case to them to open a outlett in tumut, coles just not good enough, its not the manager or staff, they are so good, as we are in the country we get the rubbish,,,,,,,,, john,,,,,,,,
none
Jenene N.asked
the new BARE BIRD in the cooked chicken department..does that mean NO WINGS just checking because we fight over the wings and we had no arguments because there are not any :)
bubba d.asked
is it correct staff policy cannot serve nor talk to family or friends?
Claire C.asked
What issues regarding compliance are immediately escalated to the line manager
2 answers
i asked at the checkout to see the manger thats in charge but saying im sorry for the lady that was rude
none
Rhiannon Jasked
Wondering if anyone else has been charged for redeeming their Coles containers despite still having container credits to use. I just redeemed credits for a container worth x amount of credits and it scanned as a $16 container but I only got credit for $15.20 so paid 80 cents for it. Minimal I know but I thought they were free
No answers
Sue F.asked
Went to Bacchus Marsh Coles yesterday and bought 2 of your Coles reusable bags. Was surprised that the check out girl just slid all the groceries down the bench and I had to pack my own shopping. No explanation from the girl. I looked at other registers and others were doing the same. Is this a new thing at Coles?
David C.asked
Why am I told that my 38 fresh food container points are useless now. The promotion has not finished and they still have signs all over the store.. My latest docket show how many points I have but can’t use them as they have all sold out. False advertising!
3 answers
call and make a complaint or go to Fair Trading
the logical thing to do is ask the store manager & all he/or she has to say is we have not had time to take them down. Then they will take them down & there is then nothing anyone can do about it.
I did ask and was told by a senior staff member. I appears that that staff member was ill informed as today there were containers and the story now was the staff had not bothered to unpack the boxes. Problem solved.
Maggie A.asked
Why on earth has Coles discontinued supply of Maharajah's Choice Ready to Eat Meals? This is a product even Indian people turn to for a quick substitute. It is a genuine product. Now Coles has replaced it with (I'm sorry about this) but their own cheap gluey sauce (nothing else I could detect there) which is unpalatable, and a Masterfoods overpriced version of the same. This was one thing that kept me coming into Coles to do my shopping. It is becoming more and more common with Coles, replacing good quality food with their own nasty version of the same. I'll pay the extra somewhere else, thanks.
2 answers
Maggie i feel for you as we too liked these quick and easy meals. If you have a Aldi close it does a lovely butter chicken and Woolies has some nice meals too (not their own brand)
It was not coles decision the company who makes & distributes the maharajahs products pulled the products from coles They are now sold in independent grocery stores. so Coles had to replace it with something else so why not sell their own brand.
Terry C.asked
I have been collecting my fly buy points to get a few Fresh food containers for my family, and today walked into Coles at Benowa Qld, yes the sign was out the front stating this was still going until early July, but when I waled inside I could not find any containers
When I asked where they where I was told they have not had any for over a week, all gone
No. 1 is it not false advertising to have the sign ou the front when management new they had no more goods to give away
And should not Coles make sure they have enough stock to last till the final date stated on all their literature
when I asked if they would get another delivery I was told No, they have been told Sorry all gone
Is Coles Supermarkets in breach of the Fair Trading Act
1 answer
have you contacted coles head office & ask them or contact fair trading. asking here is not going to give you the correct information
Ibelongasked
why dont coles deliver tabacoo like Vic/NSW in SA?.....are we that backwards!
3 answers
Yes i did but i thought i may get it here quicker !
They are stopping it everywhere from next month
Ok thanks.
Gail Gavinasked
I would like to know why whiskas pack for cats has gone up from $7.oo to $11.00 it is quite a price hike which means i might have to swap to a cheaper brand
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