We have had an annual policy for many years with Columbus, and even had a small claim which went through seamlessly, so of course when we wanted a policy to cover a 4 month holiday, Columbus was our first stop. Of course we checked others, but Columbus was the best by far.

Columbus Direct online site was easy to navigate and cost & coverage offered were very good. They cover pre-existing conditions (at an extra cost.. but necessary for us) & natural disasters. We have now changed from our 'regular' Travel Insurance Provider to Columbus Direct. Have not made any claims, but have had to call their Sydney office and they were very helpful, answered questions etc etc. .. and no long on-hold queue :-) Only downside was that it only operates Mon-Fri 9-5

I like it for that fact its offered for non resident. Value for money. Easy to understand the policy. Took out twice and like the loyalty discount offered. Love it!!!

I have been a member now for 2 years but have yet to make a claim so not sure how good they are until that time.
The policy has everything I wanted with the usual restrictions as other policies.
So far so good
recommended but read the small print.

Competitive pricing for a high level of coverage. Have had an annual premium policy for a number of years. Very simple process to arrange for a policy. Excellent customer service.

Have decided it is too risky to continue to rely on credit card insurance given there are so many loopholes in most policies that make claiming and receiving a benefit too risky. The Columbus policy is clear on what is covered and when and gives you the option to drop coverage or pay for coverage for existing medical conditions up front. i opted to pay up front for a couple of minor health things that i take medication for. A couple of hundred dollars well spent if something were to happen and it hadn't been declared up front to the credit card based insurers. Hoping I'll never have to make a claim but confident that Columbus will come through if I do.

It pays to call and not purchase online as I was unaware that if your cruising to PNG you must put Asia not PNG as you wouldn’t be covered for cruise

This was easy to select and purchase. So far no claims, and I hope to keep it that way.
The cover is adequate for me and my wife, and is good value.

After examining many different policies, I found that Columbus Direct was the best value for money. The rental car excess was adequately covered and the policy did not discriminate regarding my age.

I had a hassle free experience and was covered adequately on my recent business trip to South Korea. I thank all concerned for their assistance when I extended my stay and hence my cover and I will be using your service again, whenever I travel overseas.

Simple, quick, and convenient. I use CD because my friends have had great experiences when making claims. The underwriting terms are clear, I like that.

I have used Columbus Travel Insurance for my last three holidays as their policies are so much cheaper than anyone else. I cannot comment on the claim process as I have been fortunate enough to not need to make a claim.