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2 questions from our users
Jenniwrenasked
Is the cost of an annual multi travel insurance for a couple (husband and myself) or is it individual.
1 answer
Columbus DirectColumbus Direct
Hi Jenni,
The price displayed on our online quotes is the total price for the number of travellers entered. So when requesting a quote for 2 people, the price displayed is the total price for both.
It’s worth noting that our policy cover limits and excesses apply per person. For Annual Multi-trip policies each adult is considered separately insured, and so you don’t have to be on the same trip for cover to apply.
Thanks
Casey (Customer Care)
Jennyasked
I have insured with you in the past. I am now 60yrs old with diabetes Type 1 and multiple sclerosis, with no admissions to hospital for more than 30 yrs. Can I still be covered if I wish to take out a policy?
2 answers
I have previously had a policy with you. Now I have reached 60yrs, with both Type 1 diabetes & MS am I able to purchase travel insurance? I have not been in hospital for more than 30yrs & am well.
Columbus DirectColumbus Direct
Hi Jenny,
We are often able to cover pre-existing medical conditions. We use a quick and easy medical screening process to assess cover for each customer's conditions individually.
Our screening process can be completed online. If you would prefer to speak to someone, I'd be happy to arrange a call for you. I've sent you a message with my contact details.
Thanks,
Casey (Customer Care)
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