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Reviews

(5)
(1)
(0)
(0)
(1)
  • Value for Money
    4.5 (4)
  • Transparency
    4.0 (4)
  • Customer Service
    4.8 (4)
graemeandterri Brown

graemeandterri BrownFar North Queensland, QLD

Best Value by Far

published

We have had an annual policy for many years with Columbus, and even had a small claim which went through seamlessly, so of course when we wanted a policy to cover a 4 month holiday, Columbus was our first stop. Of course we checked others, but Columbus was the best by far.



Transparency
Customer Service
Value for Money
DestinationNorth America (inc. Hawaii) and Pacific Islands (e.g. Fiji, Vanuatu)
Claim MadeNo
Insurance Cover ForAdult
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JJB

JJB

  • 2 reviews

Excellent price & cover

published

Columbus Direct online site was easy to navigate and cost & coverage offered were very good. They cover pre-existing conditions (at an extra cost.. but necessary for us) & natural disasters. We have now changed from our 'regular' Travel Insurance Provider to Columbus Direct. Have not made any claims, but have had to call their Sydney office and they were very helpful, answered questions etc etc. .. and no long on-hold queue :-) Only downside was that it only operates Mon-Fri 9-5

Transparency
Customer Service
Value for Money
DestinationSouth America
Claim MadeNo
Insurance Cover ForSenior
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Perfect for my needs

published

I like it for that fact its offered for non resident. Value for money. Easy to understand the policy. Took out twice and like the loyalty discount offered. Love it!!!



Transparency
Customer Service
Value for Money
DestinationEast Asia (e.g. China, Japan, South Korea)
Claim MadeNo
Insurance Cover ForAdult
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The reviewer stated that an incentive was offered for this review

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sasha

sashasydney

  • 6 reviews

Staff are amazing

published

It pays to call and not purchase online as I was unaware that if your cruising to PNG you must put Asia not PNG as you wouldn’t be covered for cruise



Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForAdult, Child, Senior and Teenager
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doyd13

doyd13AU

  • 3 reviews
  • 7 likes

Would Hate To Die

published
Insurance claim madeYes
2 comments
Columbus Direct
Columbus DirectColumbus Direct
doyd13
doyd13

Thanks for your wonderful assistance

published

I had a hassle free experience and was covered adequately on my recent business trip to South Korea. I thank all concerned for their assistance when I extended my stay and hence my cover and I will be using your service again, whenever I travel overseas.

Insurance claim madeNo

User for two years now

published

Simple, quick, and convenient. I use CD because my friends have had great experiences when making claims. The underwriting terms are clear, I like that.

Insurance claim madeNo
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