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Reviews

4.6

11 reviews
5
(8)
4
(2)
3
(1)
2
(0)
1
(0)
  • Value for Money
    4.9 (7)
  • Transparency
    4.6 (7)
  • Customer Service
    4.9 (7)
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Rusty

RustyGreater Melbourne (Inner), VIC

Quick and Easy

published

It was easy to navigate and Rate was reasonable compared to others I checked out. This is my second time to buy it but as yet have not made any claims. I am a Pensioner so price and pre-existing illnesses was a major factor for me. Hopefully I won’t need to claim but feel comfortable that they will cover any health issues that may arise while travelling.



Transparency
Customer Service
Value for Money
DestinationEurope
Claim MadeNo
Insurance Cover ForSenior
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Debbie

Debbie

  • 2 reviews

Easy and cost efficient

published

Easy to find cost of a single trip but will use again. only travel once a year but well worth the policy. hopefully won't have to claim on this policy next year.

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForAdult
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David.

David.

  • 2 reviews

Good experience

published

We have just taken out annual insurance for the third year, this year we had a claim and it was handled as good as you could expect for an insurance company, if we are traveling through the year next year we will be taken out insurance with them again.



DestinationEurope, North America (inc. Hawaii) and South-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeYes
Claim Resolution Time2-4 weeks
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Julie D

Julie D

  • 2 reviews

Haven’t used it but great value and coverage!

published

Good value by comparison and no claims. Bought it 3 times now over the last few years. Covers lots of different countries so can use it for multi trip and also for rental car insurance coverage to save money.

Transparency
Customer Service
Value for Money
DestinationAustralia, Europe, New Zealand, North America (inc. Hawaii) and South-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForSenior
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yancy m

yancy mGreater Melbourne (Inner), VIC

Great value insurance

published

The policy is great value and we will be using Columbus again. A work colleague told me about this product. We will be referring Columbus to all our friends from now on.

Transparency
Customer Service
Value for Money
DestinationAustralia
Claim MadeNo
Insurance Cover ForChild
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Rhys

Rhys

  • 2 reviews
  • 1 like

Used it for years - I wouldn’t use any other company

published

I have used Columbus Direct Travel Insurance for years - both as an independent traveller and also now with my family of five. I recommend the company to everyone I know.

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForAdult and Child
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Stephen T.

Stephen T.Aranda 2614, ACT

Super easy

published

Haven't travelled yet. Purchasing the policy and the Web side were very easy to use and contained all the information I required. I have used them before and will definitely come back

Transparency
Customer Service
Value for Money
DestinationEast Asia (e.g. China, Japan, South Korea) and South-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForAdult
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Jennifer Wilson

Jennifer WilsonCentral Highlands and Goldfields, VIC

  • 2 reviews
  • 1 like

Perfect travel insurance

published

I have used Columbus for the last 8 years, and am always very happy with service, price and coverage. I'm sure I will continue with Columbus for all future travel.

Transparency
Customer Service
Value for Money
DestinationAfrica
Claim MadeNo
Insurance Cover ForAdult
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We always end up using Columbus

published

Like most people when we travel we do our homework on insurance. Even when other companies offer "specials" they still don't beat Columbus for value and protection. I feel confident that Columbus will be there when I need them, even though I have never had to claim. There process is easy and there information is relevant to making my trip hassle free.

Insurance claim madeNo

Review collected in partnership with Columbus Direct

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Review

published

I believe I acted too hastily and in hindsight consider the price was higher than the competition. The extra cost for disclosing a diabetic problem pushed the cost far higher than I expected. I will be more prudent next time.

Insurance claim madeNo

Review collected in partnership with Columbus Direct

AAM

AAMSouth East Queensland, QLD

  • 6 reviews

Easy and Affordable

published

Selecting the policy and paying for it was easy - but, as with all things, the proof will be if and when we need to make a claim. Hope it doesn't come to that. I've been burned by insurance companies before (not travel insurance), so I am wary. The experience up until now has been good - if it all goes south with a claim, I'll be back on here quick smart to revise my assessment.

Insurance claim madeNo
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