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Comfort Heating and Cooling
Great service
Our experience with Marcus and the team at Comfort Heating & Cooling has been first rate from start to finish. After first contact, Marcus quickly arranged a suitable time to meet and discuss our needs and provided a number of very good ideas that other installers had not thought of. The quote was provided in a timely fashion and was detailed and competitive. We also asked Marcus to provide a quote on a number of alternative solutions which was undertaken without any fuss and also in a timely manner. The team consisting of Emilio, Bryson, Lachi...Read more
e, Terry and Jack arrived at the date and time specified, were very professional and treated our family members with courtesy and respect. Marcus briefed the team at the start of the job and kept us up to date throughout. The work was completed on time and the team also did a great job in cleaning up. Marcus also followed-up post completion to ensure we were satisfied and even came out again to answer a number of follow-up queries we had. This is the sort of professionalism that all competitors and other trades and suppliers should aspire to. We highly recommend Marcus and the team at Comfort Heating & Cooling.1 comment
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MaggieGreater Melbourne (Metropolitan), VIC
Very good team!
I had my ducted central heating installed in September by Comfort Heating and Cooling. It was very pleasant to deal with Marcus, Jordan, Liz and the team at Comfort Heating and Cooling. They offered competitive pricing coupled with second to none customer service. They are in my recommendation list for my friends and family.
1 comment
Brett B.Comfort Heating and Cooling
Thank you for your review Maggie,
We are so pleased you are happy with our service and your experience with Marcus, Jordan and Liz.
Thank you for your recommendation.
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George SGreater Melbourne (Metropolitan), VIC
- 4 reviews
These Guys are the Gold Standard in Service!
I had the team at CH&C replace my old Central Gas Heater a year ago and they did a spot on job. They arrived on time and were friendly, quick and efficient. Their price was competitive and the service was impeccable. The new heater worked fine and then a year latter we had problems with the heaters operation. Called the guys from CH&C and they quickly arrived to assess the situation. The problem was with the return air ducting that we did not replace the year before. CH&C fixed the problem and now the heater is working perfectly again. Thanks guys, your service is the best. I would highly recommend these guys for all your heating and cooling needs.
1 comment
Brett B.Comfort Heating and Cooling
Thank you for your kind words George.
All our workers are our employees and we have built up a good team.
We try hard to provide good service and are pleased to hear we getting it right..
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HappyGreater Melbourne (Metropolitan), VIC
Good Service
Our recent experience with Comfort Heating & Cooling in Mont Albert replacing our Ducted Heating was very pleasant and professional. Friendly and easy to deal with. We can certainly recommend this Company. They even put forward the installation date for us, so we wouldn't be without heating. Thank you Marcus and Liz
1 comment
Brett B.Comfort Heating and Cooling
Thank you Happy. Your name says a lot!
We too are happy you are pleased with your new heater and the positive experience you had with Marcus & Liz.
Thank you for your recommendation. Keep warm!
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Wonderful staff and service
We recently had Comfort Heating and Cooling replace our ducted heating unit in our home. After obtaining 3 quotes, Comfort Heating and Cooling were substantially cheaper and based on online reviews we decided to go with them and what a great decision. Our replacement heating was originally booked in for the middle of May, however when we rang them in a panic to advise that we had several guests travelling from interstate to stay with us to attend a funeral they were only too happy to fit us in earlier. They worked from lunchtime until after 6...Read more
.30pm (in the dark mind you) to complete the job and still made sure they cleaned up and vacuumed inside. All of the staff were so friendly and polite, and they made sure our dog did not escape outside at anytime during the day. It was fantastic to see such enthusiastic young workers who clearly enjoy their job, and Marcus made sure to attend the site and stay for the last hour of work to ensure everything was on track and help complete the job - a special mention to the young worker with the great singing voice who kept our guests entertained whilst working away under our house! Don't use anyone else but Comfort Heating and Cooling and you won't be disappointed. Thanks again Marcus and guys - we really appreciate how you came through for us and did such a great job.1 comment
Brett B.Comfort Heating and Cooling
Thank you for your review Billy.
We are glad we could help you during a trying time by bringing your job forward.
We do try hard to provide our customers with a positive experience and are pleased you... Read more
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What a great experience!
Our recent experience with Comfort Heating and Cooling was first class.
It started with Marcus providing the right solution for our home and finished with a very professional team arriving to install our ducted heating and cooling system.
They are courteous, thoughtful, careful and highly professional. We were impressed with the quality of workmanship and there was never an issue going above and beyond what was required to get everything done for us.
What stood out the most was that all the team genuinely love what they do and it reflects in ...Read more
1 comment
Brett B.Comfort Heating and Cooling
Thank you for your review and recommendation Peter & Jennifer.
Marcus' previous experience on the tools really helps in getting the right solution for peoples homes. All our installers and electricia... Read more
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PeterChelsea
- Verified customer
Top Service
We had 2 Split Systems Daikin spilt systems air conditioner units by Comfort Heating and Cooling.
Top class installation by tradesmens very happy with the work that was completed.
1 comment
Brett B.Comfort Heating and Cooling
Thank you for your review Peter. We are very pleased you are happy with your new split systems and our work.
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Great service
We emailed Comfort Heating and Cooling in Mont Albert to get a quote for what was a well overdue service of our Brivis gas ducted heating unit and to fix a problem with the pilot light. Natasha in the office responded very quickly with a full explanation of the service procedure and cost, and Craig called soon afterwards to book a time that suited me. Craig arrived on time, and undertook the repairs and service quickly and efficiently.
They charge a fixed service price (unlike my previous provider where the charge was in 15 minute increment...Read more
s plus the call out fee) so their pricing is competitive and transparent. There are a number of companies in the market providing heater servicing, but with their competitive pricing and courteous and efficient service (both in the office and onsite), I have no hesitation in recommending them.1 comment
Brett B.Comfort Heating and Cooling
Thank you for your review Peter. Our technician Craig is very organised and thorough and Natasha in the office is always polite and prompt..
We decided on a fixed price service fee (plus parts if req... Read more
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Great service, very professional
We are very happy with our new Daikin ducted cooling (and heating - hopefully it will be a while before experiencing this!). We were also very pleased with the quick follow-up (the return air grill was askew and needed to be replaced). Brett and his team were courteous and professional, and engaged with us to ensure we knew what was happening at all times.
1 comment
Brett B.Comfort Heating and Cooling
We are very pleased you are happy with your new ducted air conditioning Phil.
Sometimes things don't go to plan (like your crooked return air grill) but how we deal with it is very important. We trust... Read more
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Karen Potts
- 4 reviews
Cool and Happy
We first contacted Comfort Heating & Cooling for cooling solutions to our 2 upstairs bedrooms which get extremely hot in summer and our study downstairs. Sadly for us the option of upgrading our current ducted heating system to allow for refrigerated cooling as well was not an option, so Marcus set about working out the most suitable and cost effective solution for our requirements. After taking a lot of things into consideration on which units would work best in each room, with safe and efficient means of installation being paramount, we were ...Read more
pleased with Marcus' suggestions (2 x floor standing; 1 x wall mounted) and quoted cost. The installation team (headed by Emilio) arrived on the designated installation day at the time given and worked quietly and cleanly until all systems were installed. We had one small hiccup with the installation of one of the condenser/inverters and the office staff, along with the installation team, were extremely helpful and were soon able to provide a workable solution that fixed the problem. Unfortunately for us the electrician (Josh) was not able to be on site on the same day as the installation but came the next working day, at the designated time, and swiftly hooked all 3 units up and had them working in no time. All Comfort Heating & Cooling installers who came into our home to complete our project worked quietly, efficiently and cleaned up after themselves so you would not know they had even been there if you hadn't been there to see it all happen. We would highly recommend Comfort Heating & Cooling as a company who will provide you with the heating/cooling solution you need at a price that won't break your budget and will then get it installed in a very streamlined and professional manner. Thank you again team for a job well done.1 comment
Brett B.Comfort Heating and Cooling
Thank you for taking the time to write a review Karen, We are pleased you are happy with your new air conditioners and the way Marcus and the rest of our team handled the installation.
Thank you again for your recommendation.
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Great Job
I recently completed a project involving a Daikin VRV, ducted refrigerated system and hydronic heating to our home in Blackburn South.
Marcus was my point of contact whom I found to be extremely professional.
In addition, the quote provided was also very competitive.
Marcus discussed, considered and provided valuable input in both, planning and installation phases.
Also, a big thank you to the entire installation team.
Since my job I have had the pleasure and confidence in recommending Comfort Heating and Cooling for another large scale job.
I’m glad to have created a strong relationship with Marcus and now plan to use Comfort on my next project.
Much appreciated.
Sam Sirianni
1 comment
Brett B.Comfort Heating and Cooling
Thank you for your review and recommendation Sam. We look forward to working with you on your next project.
Comfort Heating & Cooling
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GKAU
- 5 reviews
- 1 like
- Verified customer
Great Company and an Excellent Air Con Unit!
I had an Actron Que ERQ-17AS 17.5 kW Ducted Refrigerated Aircon installed by Comfort Heating & Cooling. Tony Evans who came over for the initial quote was very professional and polite and explained everything in detail as what needs to be done and gave us options for different sized models for Actron Que and the Wifi controller + Zone controller/sensors. Our house needed a smaller unit than we got but as we are planning to add another room or two, Tony suggested its a good idea to get the next sized model to be future-safe. Before install, Tony...Read more
came over once again to finalise the location of the Return Air Grill, Indoor coil, Outdoor condenser and the vents needed for each room, which was very professional in my view. The team from Comfort Heating & Cooling who came for the actual installation were also excellent. They knew what they were doing and even though the installation was planned to be completed in two days, They finished the work in one day (But not compromising on the quality of work). They kept asking me and advising me regularly about everything they were doing. Overall, I would recommend Comfort Heating & Cooling and the Actron Que system to everyone. My experience with both have been great. Price-wise the Actron units would be dearer to other makes in the market but I can assure you that you cannot beat the performance and features of Actron (especially the new Wifi Controller which can be controlled through a Phone App too) and also its long term reliability and efficiency. I would advise to spend more at start and get a proper air con installed rather than get a cheaper one and not be happy with it. After all it is one of the major investments in your house. Special Thanks to Tony & Installation team who did an excellent job for us!1 comment
Brett B.Comfort Heating and Cooling
Thank you for review GK.
As you say, air conditioning is a major investment and Tony and our other consultants spend a lot of time ensuring systems are properly sized and clients understand exactly wh... Read more
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RogerMelbourne
Great service installing Daikin heating and air conditioning Split System
Great job from, and thanks to, Marcus, Alex and Connor from Comfort Heating & Cooling Pty Ltd who installed a Daikin split system in our Deepdene home yesterday. We have had the pleasure of Comfort Heating & Cooling services in previous homes and have been delighted. We are always amazed by the absolute professionalism of their team and high quality of their installed products (as they only supply trusted and tried manufacturers) and their on-time, courteous and efficient installation is always impressive. This unit was installed yesterday and ...Read more
Marcus's team installed this in an operation that was a well-oiled machine of Marcus project managing his team of installers (Alex and Connor on this occasion) and electrician. What we appreciated was their overcoming obstacles from our difficult install into a wall cavity between the plaster board and a border brick wall (without the need to cut along the plaster board to install other than where the unit goes), installing the engine of the unit on the roof (with the use of a mini lift for OH&S considerations), and down to the water drainage pipe outlet neatly installed into the down pipe. Well done team. We will be back as needed or recommending you to our family and friends. Another nice touch was that free of charge, Marcus offered and delivered changing some ceiling vents for our evaporative air cooling which had nothing to do with their company but that is the sort of pride they take in their work and customer satisfaction. A 5 start service, thanks. Roger & Norma.1 comment
Brett B.Comfort Heating and Cooling
Thank you for your review Roger and Norma.
It was nice to hear from an existing client again and we're pleased you are happy with your latest installation.
Look forward to hearing from you in the future.
Comfort Heating & Cooling
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Awesome Job
The Comfort Heating and Cooling team did an awesome job of my new heating. Arrived on time and were very thorough to make sure we were happy with the heat from each duct. Nothing was too much trouble. I would certainly recommend them to others.
1 comment
Brett B.Comfort Heating and Cooling
Thank you Alli for your review and recommendation.
Comfort Heating & Cooling
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Builder
- 3 reviews
- 1 like
Amazing Service
This is the second project I've used this company and wouldn't think twice about referring them on.
Installed a Daikin reverse cycle ducted air con this time, complex job over two levels and tight spaces.
They overcame every hurdle the job presented and introduced me to the My Place Advantage Air System, google it, you wouldn't do it any other way, amazing where technology has taken us.
I write this review to acknowledge the job the boys did in particular, what a crew. Special thanks to Cam and Brett for customising my job and getting me over the line.
1 comment
Brett B.Comfort Heating and Cooling
Thank you for your review.
Your comments have been passed on to the boys. We look forward to working with you on your next project.
Comfort Heating & Cooling
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TuttMelbourne
- 5 reviews
- Verified customer
Good Experience
Can't comment about previous review, but I have just had a good experience. Got three quotes - this one was priced in the middle. Felt comfortable with Tony - he was not pushy. All questions were answered before I paid deposit. Installers - polite and courteous, worked hard and cleaned up. Will use again and have recommended to friends.
1 comment
Brett B.Comfort Heating and Cooling
Thank you for your review Tutt.
We are pleased you had a good experience and had confidence in Tony. We look forward to hearing from you again.
Comfort Heating & Cooling
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Please beware
I engaged the services of this company recently and have regretted it big time. At first they are so professional but after the deposit is put down they didn’t return calls or emails. They installed two split systems very badly. In particular [Name Removed] would not answer queries and even at the quoting stage virtually said we had to put a deposit down if we wanted any more details! PLEASE DO NOT USE THIS COMPANY.
1 comment
Brett B.Comfort Heating and Cooling
Hi David, As we have requested on the other two sites you have left this review, please give Brett the General Manager a call on 0414 328 421 to discuss further. We take all feedback, positive or nega... Read more
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Questions & Answers
Tracey Rasked
Do you deal with stadt heating?
Tracey
1 answer
Brett B.Comfort Heating and Cooling
Hi Tracey, We do service all makes of heaters including Stadt but spare parts for Stadt heaters are becoming harder to source, so it will depend on what is wrong.
If your heater cannot be repaired we can provide you with a quote to replace it.
Please call our office on 9899 2073 if you would like to make a time for us to come out.
Comfort Heating & Cooling
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Brett B.Comfort Heating and Cooling
Thank you for taking the time to write a review Pano.
ant we take the time with our customers to get it right. Marcus' previous experience as an installer allows him to do this and we are continually receiving good feedback about Marcus and his ability to work with customers to provide a system that is both functional and cost effective.We are pleased you are happy with your new heating and cooling and the work of our team.
Heating and Cooling is a major investment so it is import... Read more