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Reviews

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  • Transparency
    3.0 (1)
Saver

SaverHobart, TAS

Not listening

published

My review is not being acknowledged and published, so what is the point of putting points forward. Have been very precise about my opinion
Disappointed. More words? Well nobody is listening.

2 comments
Saver
Saver

Just want to know why my interest rate dropped when the national rate is not set to drop until 17th march. I have deposited more than the required amount in my goslsaver account of $50.000+ just as well take it all out... useless

Saver
Saver

Looking for a more productive investment. My gains are diminishing as weeks go by.

Rosie

RosieSouthwest, VIC

  • 2 reviews

Misleading Interest Rate

published

The interest rate earned increases as the deposit balances increase but the top rate for over $250,000 of 1.6% is not calculated on the entire $250,000 as the lower rate for each band is applied.
CBA is misleading as information implies that the top rate of interest is earned for the entire deposit but the lower rates (ie. 0.9% for 0 - $49,000) apply for each band.

Transparency

Very tight rules and bad interest rate

published
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inxs

inxsAU

  • 15 reviews
  • 2 likes

Still Better options elsewhere

published

The GS Interest rate has slowly dwindled over the last decade, like most banks.
As of writing Nov 2018, GS is currently at 2.0% for $50k-$249k and 2.3% for $249k-$999k
Better options are RAMS Saver at 2.8%, ANZ Progress Saver at 2.4% and NAB Reward Saver at 2.5%, all of which require less monthly deposit.
I've moved $ into these accounts instead of GoalSaver for a while now.
Commbank has the most feature rich online experience but for just transferring funds all of them do the job easily.

Completely misleading and bad customer service

published

The staff told me that it is fee free, 100%, so I closed my complete access account and opened this. But on the next day I found that I was charged $0.2 as a monthly account keeping fee. I then called them, the female staff apparently did not have enough patience, kept asking recent transactions despite I told her that I only had the monthly account keeping fee charge $6 (they are the only transactions). Very impolite though in the end she said 100% no account fees in the future (another promise). Let's wait and see.

Withdrawal

published

They should atleast allow some withdrawal. It becomes difficult when you require funds urgently. They should be providing good interest rate because the client is not withdrawing any funds and contributing extra every month.

Mye

MyeSydney, NSW

  • 27 reviews
  • 9 likes

Interest Rate

published

They're interest rate is no longer competitive. I'd rather save in other banks rather than wait for a 1.8% interest rate. Not a practical choice for a savings account... not anymore.

gsm_masha

gsm_masha

  • 2 reviews
  • 4 likes

Extremely Uncompetive

published

Used this account for about 5 years previously. Was good for the first few years as most of my banking was already with CBA so was easy to transfer in and out + keep track of and the interest wasn't far off the best being offered elsewhere. Now, have just opened a Rams account and will be using them from here on as their interest rate is more then 30% greater...

aristas3

aristas3Sydney

  • 17 reviews

Interest not competitive

published

When I first opened this account I swear the total base + bonus interest rate summed up to around 5%, and now it's a measly 1.8%! Given the new rules about not being allowed to open a second GoalSaver account (especially considering the $100k cap you can earn interest on) and not being allowed to withdraw if you want to earn the bonus, I will be considering other banks.

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Maira

Maira

  • 2 reviews

Not Worth

published

When opened 3 years ago was good I usually received 90$ bonus, now I have double the money I had 3 years ago and I receive 50$ ?
And it just got worse last month now you cannot make any redraw in order to receive your bonus.
Im already searching for another bank.

No Longer worth it

published

The interest rate when I first signed up was about 6%. Now a lousy 1.8 when pretty much all other banks are offering 2.4 minimum, will be putting my money elsewhere

Incompetitive Interest rate! Absolute garbage

published

Was great a few years ago - paying a fairly competetive interest rate of 5%+ now its merely 1.8%. I mean - why even bother. Taking my money out.

Disappointing drops in interest rates

published

GoalSaver is a no go zone if you want a reasonable interest rate

published
John

JohnWodonga

  • 2 reviews
  • 4 likes

Bad Interest Rate No longer Use

published

Opened at 3% thought it was amazing in 2014, Its very noncompetitive now in 2016 sits at 1.9% especially when compared with ING's 2.75% currently and no minimum withdrawals Commonwealth lift your game please even 2.2% would have more consideration.

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Awful rate

published

I first noticed this when its was around 3% when i started my account its now 1.95% which is shocking barely earn any interest even if you have an insane amount in the account

Lan

Lan

  • 2 reviews
  • 4 likes

No notification of interest rate drops, now 1.95%

published

Opened this account when they first began to offer it, and have slowly watched my interest decrease each month despite putting more in. It's at a measly 1.95% interest if you meet the minimum requirements (end month with at least $200 more than at opening of month, no more than one withdrawal per month). This might be fine if they notified you of interest drops, but they don't. Hard to trust a bank that doesn't feel transparent in their conduct.

constantly dropping interest rate

published

I consider the goalsaver account not worth having and have moved all my savings into a RAMS account which is paying 3.15 % interest. I can only assume that the commonwealth bank no longer wants customers to use it's goalsaver account since they are offering such a paltry interest rate.

craftydi

craftydi

  • 2 reviews
  • 3 likes

Not the best account

published

Your info about "not being able to touch" without a proper reason, totally incorrect. You can take any amount of withdrawals out you like but you pay the penalty of not earning the bonus interest.
You are allowed only 1 withdrawal per month without penalty providing you up the balance again to the tune of the amount withdrawn, without any reason asked for.
ANZ Progress Saver is a much better account where they do not allow any withdrawals, full stop but you only have to put $10-00 per month into this account to get bonus interest. Much easier amount to find to deposit for a lot of people.

Julz

JulzSydney

Beware of non-notification of interest rate drops!

published

Apparently they are "unable" to notify you by "Bank Message" to your account (the way they remind you that your credit card is due or to advise you you can increase your credit limit!) Customers need to wait until their statement is produced (6 monthly in my case!) or until the drop in interest paid is noticed......

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Questions & Answers

Karen

Karenasked

can I take my money out of the Goal saver at any stage with online banking?

3 answers
inxs
inxs

Yes you can, but you lose your bonus interest rate for the month.
You can transfer to and from it like any other account.

Rosie
Rosie

Yes so there's basically no interest for the month even if you take it out on the last day of the month. You can only transfer to a linked bank account.

Karen
Karen

Can I not transfer to another bank account elsewhere? If I put all my money I to this account can I actually take it out and spend it or only if I transfer to another com bank account that has a debit card ?

Bazzah

Bazzahasked

Will the latest RBA interest rate cut adversely affect the already dreadful interest rate on my goal saver account?

No answers
prerna k.

prerna k.asked

Can we close the goal saver account

No answers

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