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6 questions from our users

Satchithanamthan D.

Satchithanamthan D.asked

I applied for MasterCard three weeks ago but I haven’t get it yet..When will I get it?



No answers
Valerie H.

Valerie H.asked

Considering either COMMBANK travel money card or adding debit MasterCard to my current savings account as an occasional use cash out source.

1 answer
jeannie
jeannie

I don't know the travel money card. I only use my debit card for all payments and cash out. I pay no fees. Good luck, see how you go. Compare the terms.

Dianna

Diannaasked

How can you get MasterCard paypass?

3 answers
RuthC
RuthC

Hi Dianna,
If you have organised with your CommBank a debit card there is a small contactless logo on the front of the card which also has an antenna built into the plastic to securely transact by tapping the card with a contactless Pay Pass reader when making purchases.



Dianna
Dianna

What creadt card

Dianna
Dianna

What creadt card with low rate

hammer

hammerasked

Can I use commonwealth bank debit card in uk?

1 answer
BOBANOV
BOBANOV

Yes you should be able to if it is a debit mastercard. Use it as a normal credit card. But you will be slugged 3% international conversion fee by the bank.
If you try to get cash out you will also be slugged more fees A$5 I think - as well as the 3% conversion. I found this info by calling commbank.
There are mastercards that do not charge the 3% fee, but usually the card itself will have an annual fee like $99.



Dbusybee

Dbusybeeasked

Anyone able to get their account statements online? There's no option for me to choose that in netbank. (At first our account also had an overdraft and we were told that credit accounts have to have statements mailed - but since then (when we had a car accident - not our fault) they cut off our credit - still can't get online only statements tho!)

2 answers
MHA
MHA

hi you should be able to get statements online an print them out by going to view accounts an scrolling down to statements clicking on this will bring up your account or it'll say pick account if you have more than one linked to same netbank an if all is going ok just follow what it tells you, commonwealth bank stopped the $500 overdraft that came with debit mastercard account they did it to mine also i'm thinking of changing banks hope this helps

Dbusybee
Dbusybee

Thanks, I have the option for online statement for our saver account, but not our everyday netbank or whatever it's called.
They did get back to me about this and said that since the account was first set up as a credit type account that it can't be changed to online statements, unless we close it and open a new account :-( (I do want it, but not that bad - may as well stick with it as it is until I change banks)
When they cut our credit, definitely made me want to change banks too! Did anything change in your life to trigger them looking at your credit history. (As mentioned, they cut our overdraft soon after a carcrash, but the letter just said that they made a mistake in their calculations of our income and expenditure!)

sàge

sàgeasked

Can I use it to order and buy online and international sites?

1 answer
Max L.W
Max L.W

yes you can.

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