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Elyssa NewlingGreater Melbourne (Metropolitan), VIC
- Verified customer
Wonderful service!
The customer service was perfect!! They ensure to keep you updated in terms of getting the car and do not hassle you to return the car. Very happy with the service!
1 comment
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Review collected in partnership with Compass
John VonortasSouth East Queensland, QLD
- Verified customer
Excellent service and price of mind
Dealing with Compass during a stressful time was reassuring. They took care of everything and gave us peice of mind. The vehicle we received was more than expected. We would Highly recommend them
1 comment
Z. KeithCompass
Hi John, we're so pleased to hear about your great experience with us, and thank you for taking the time to leave us a great review!
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Anne Marie DalySouth East Queensland, QLD
- Verified customer
great service from compass
customer service excellent could not fault the staff
all the financials were dealt with no problem
vehicle was great it was clean well looked after and no problem driving it
vehicle was used for work and was great
1 comment
Z. KeithCompass
Hi Anne, thank you so much for your great review. All the best, Compass
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Alvaro De AbreuSydney, NSW
- Verified customer
Good and fast response and reliable. Very happy with their service
Customer service was great. The vehicle was as we were expecting it. Vehicle as used whilst our vehicle as getting repaired. I wold recommend Compass to my family & friends. Happy with service
1 comment
Z. KeithCompass
That's great to hear, Alvaro! Thank you for your great review. Best regards, Compass
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Gary LuskGreater Melbourne (Metropolitan), VIC
- Verified customer
very caring
very caring and very polite and punctual with delivery would be happy to recommend them to any one that needed help when needing a car after an accident as a replacement to continue their every day travel and work
1 comment
Z. KeithCompass
Hi Gary, we're so pleased to hear about your great experience with us, and thank you for taking the time to leave us a great review!
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- Verified customer
Good and fast customer service
Good and fast response. I got the car on the same day which is very important as I need to Commute to and from work. Yes it did
1 comment
Z. KeithCompass
That's great to hear, Junus! Thank you for your great review. Best regards, Compass
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- Verified customer
Too easy
Yes everything was easy . Great customer service, great car, and used for travelling to and from work
1 comment
Z. KeithCompass
Hi Lisa, we're so pleased to hear about your great experience with us, and thank you for taking the time to leave us a great review!
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- Verified customer
Highly Recommended
Compass provided me with a replacement car asap and delivered it nice and clean with petrol and in great working order. Very friendly delivery man and they represented me with my claims, so I didn't need to worry about that side of things also. The only thing was, when I was to call to return the vehicle I couldn't get through on the collection line, so I had to go through a different line on the phone, that's all!! Once I got through, they came and retrieve the car asap and I was very happy with their service. They just took all my worries away after the accident!! Thankyou
1 comment
Z. KeithCompass
Hi Lisa, thank you for the kind words. We're delighted to hear we were able to help you out during your time of need. Kind regards
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Review collected in partnership with Compass
Friendly and efficient
Compass were very pleasant and easy to deal with, as well as understanding of my frustrating situation. They listened to my needs, responded promptly to my emails and provided a hire car that was very similar to my own car. Delivery happened as planned and the car has been great to drive so far.
1 comment
Z. KeithCompass
Hi Erin, thank you for the kind words. We're delighted to hear we were able to help you out during your time of need. Kind regards
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Leanne ListerMetropolitan Adelaide, SA
- 2 reviews
- Verified customer
easy and efficient
Compass delivered a fabulous service in such a stressful time. All the staff were friendly, efficient and easy to deal with. The replacement car provided was on par with my damaged vehicle and it was easy to pick up and drop off. Thank you for your services :)
1 comment
Z. KeithCompass
Hi Leanne, we're so pleased to hear about your great experience with us, and thank you for taking the time to leave us a great review!
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NelaSydney
- 2 reviews
- Verified customer
Great service!
Excellent customer service- from the car pick up to the drop off. I was given a great replacement car similar to mine. I would definitely use Compass again. Highly recommended!
1 comment
Z. KeithCompass
That's great to hear, Nela! Thank you for your great review. Best regards, Compass
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RachelMetropolitan Adelaide, SA
- 6 reviews
- Verified customer
A1 Experience
Replacement car was dropped off to my home where paperwork was taken care of quickly and easily. Had the use of a car similar to my own for a month, then just had to drop it into the repairer when my own car was ready for pick-up. Quick, easy, no fuss. Would recommend to anyone who is in the unfortunate situation of being run into!
1 comment
Z. KeithCompass
Hi Rachel, thank you so much for your great review. All the best, Compass
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- Verified customer
Great service, easy as 123.
Service was great. They delivered the rental car to my repairer, handover was all pretty easy, then I dropped the rental car off at my repairer once my car was repaired & ready to go.
1 comment
Z. KeithCompass
That's great to hear, Anthony! Thank you for your review. All the best, Compass
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- Verified customer
Thank you for the good service!!!
From our car being damaged then the referral to Compass, this made our life a lot easier.
drop our car off to drive away with the compass car for the time of repair
the replacement car we wanted to keep, it was that good!!
thank you guys recommend you every time.
1 comment
Z. KeithCompass
Hi Wendy, thank you so much for your great review. All the best, Compass
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- Verified customer
Great Service
Very handy service. Once it was verified that I wasn't at fault following an accident, I had a replacement vehicle delivered to my office for me to drive while my vehicle was being repaired. Once the repairs on my vehicle were completed, I let Compass know that I was done with their loan vehicle and drove to the repairer (The Bump Shop), where Compass picked the car up from.
Very convenient, hassle free, and if I'm even unfortunate enough to have someone crash into me again, I'll be using Compass again.
1 comment
Z. KeithCompass
Hi Ben, we're so pleased to hear about your great experience with us, and thank you for taking the time to leave us a great review!
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- Verified customer
Great service, great car
Great service if you are not at fault
New car provided for time that your car is serviced and cost is recovered from other parties insurance.
Car was delivered to my door the next day and was able to drop off at the smash repairer when I picked up my car.
1 comment
Z. KeithCompass
Hi Dan, thank you for taking the time to leave us a review! All the best, Compass
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- Verified customer
Very pleased
Other driver at fault . Same car as mine was waiting when towed to smash-repair so easy to drive; but petrol 1/2 full & 1 tyre quite low so we had to find service station quickly.
1 comment
Z. KeithCompass
Hi Rosalie, thank you for taking the time to leave us a review. I have sent your feedback over to the depot. Kind regards
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- Verified customer
Very helpful and quick service very friendly
Going to work, doctors, and grocery shopping the car helped so much while mine was in getting repaired. Thank you compass
1 comment
Z. KeithCompass
Hi Alison, thank you for taking the time to leave us a review! All the best, Compass
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- Verified customer
Everything was excellent but the tyres where very under inflated and the inside windscreen hash with
Everything was excellent but the tyres where very under inflated and the windscreen has a hazy inside deposit such that I nearly had a crash on the first evening and had to sort them out to make it safe to drive making me late going out
1 comment
Z. KeithCompass
Hi Robin, thank you for taking the time to leave us a review. I have sent your feedback over to the depot. Kind regards
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- Verified customer
Amazing!
Excellent customer service.
Used the hire car for travel to and from work and daycare.
Arrived quick and was a perfect match
1 comment
Z. KeithCompass
Hi Maria, thank you for the kind words. We're delighted to hear we were able to help you out during your time of need. Kind regards
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Review collected in partnership with Compass
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Z. KeithCompass
Hi Elyssa, thank you for taking the time to leave us a great review! All the best, Compass