Hi I bought this dryer a year ago, it worked well initally, but of late it has been making a loud thumping noise while working. Please suggest a solution. Thanks

Water tank full light comes on constantly even though the tank is empty.
Constantly keeps stopping and having to restart it. Very annoying as the washing now takes ages to dry

We bought this condensing dryer from Appliances Online in 2016. We weren't really sure at first since there were some negative reviews then. Fast forward 2.5 years.... The dryer still works perfectly, despite being used at least 3 times a week.

Our Euromaid CD6kg driers were initially really good, but as soon as the warranties expired we started having difficulties. We bought 2 at the same time. One of the driers constantly trips its electrical circuit and the other constantly displays the "Water Tank Full' warning light, despite the water tank being totally empty. Now we have a drier that only works for 15-20 seconds before stopping so I have to press the reset button constantly during a cycle. It has cost us hundreds of dollars in service call outs and I'm about ready to throw them both away.

The machine is 2 and half years old and worked well until 1 month ago.
Now the water tank warning light comes on even though the tank is empty and the filter is clean.
We had a service guy take a look and he could not find the problem sonit looks like the duml for this slightly out of warranty machine.
Really disappointed.

I was looking for condenser dryer due to no ventilation in my laundry room. I always leave the door open as it can get quite hot and I also open small slot of window. It is one of the most compact condenser dryers out there. I am quite happy with it for the price but do expect drying time to be at least 1 hour or more depending on the load. Sometimes I need to finish it off by line drying. And also it is quite loud.
I do get the false alarm of full water tank but it's not a big deal. I normally just turn it off and turn it on again.

Life is better and easy now when we purchased this dryer. It is a condenser dryer which when you dry the clothes, it will not produce any moisture around the house. It has a few advantage when compare to our old dryer such as energy saving, quiet, zero moisture and less heat produce. So all in all during the raining day, we can just dry out clothes without any problem

This machine has been going two years strong for me.

So easy to use, and I love not getting mould issues in the house, which i had with standard dryers

The only thing I don't like is that it has an anti crinkle function, which means it keeps running overnight (every ten minutes).

And with its washing machine partner, they stack easily in my laundry, leaving valuable floor space free.

I previously commented on this condenser dryer - we purchased it from Appliances Online who obligingly replaced the first two dryers which kept stopping despite the tank being empty. The third dryer they sent us works fine. I notice another purchaser commented that the problem was caused by water not draining into the tank if the legs tilted the dryer back. Not sure whether that was the problem with the first two we purchased, but the third works fine without any adjustments needed.

Model CD6KG

Like many other customers I had the same issue with the dryer stopping after 20 minutes with a water tank full message when it was not full.

However, after the technician visited he simply changed the dryer's legs to sit it forward a little bit more (ie. it is now on a slight slant so that the water tank will move the water to the front).

This tiny change has resulted in no further failures so far and no instances of the warning occurring when the clothes are damp/part way through a cycle.
Before this change we did experience the water warning/damp clothes/partially finished cycles (ie. the tank full light turning on before the end, now it only turns on when it is completely done).