I used the service recently to purchase a property in Melbourne. Could never get hold of the staff, not via email or the phone. I spent most of my time following them up and trying to find out if paper work had been signed, etc. Steer clear.

I added a review here recently for the sale of my house and I used them for the purchase of another house. Had no issues at all. Very happy and would certainly recommend using them.

I used its service recently. The contract settlement period was 40 days. During the period, the paralegal assigned to my case took 4 weeks off from work. It's frustrating experience. I chose S&G rather than some other cheap service because I want full attention, and I think they are more professional. The settlement did occur but I don't think the service they provide deserve the fee they charge.

They cant answer any of your questions
Even i ask if we should pay tax, they push us to accountants
I am not asking for how much tax to pay
They are just useless and very rude

I used conveyancing works to sell my previous house and for purchasing a new one. I found their costs reasonable, and their service level was great, and even though my paralegal went on holidays during the settlement period another person took up the job and the transition went off without a hitch and all was settled on time.

We used this firm to sell, and then to buy a new house.. We had no problems at all, price was good, we were kept informed, everything went well, had no trouble communicating, everything went to schedule, both experiences were pleasant - we had the same conveyancer for both. Will be using them again when we buy our investment property. What's not to like?

We had so much trouble with communication. Almost impossible to get a return call. Made what should have been a great experience overly stressful and super hard work

Be very cautious My regular conveyancer was crook so went with Conveyancing Works they didn't even do a building title search and now we have purchased a property with no final inspection being done or passed by council Further to this the property had the electricity connected illegally and they even managed to stuff up settlement Were very expensive and now don't even care about the situation they have placed us in They are just trying to cover their own back, Never trust with any of you business even had them do a contract appraisal at extra cost and they picked nothing up that they should of.

Yes they are

I sold my house and was told nothing but mis truths. They didn't settle with my home loan lender when agreed and cost me a few hundred more in interest due to there lack of proffesional integrity. They are croooks and lie to cover up there incompetience. Spend the extra $200 and get a real law firm as these jokers dont give a about you.

Incompetent doesn't even begins to describe this mob. Failed at ever turn, wrong information when buying our home. They don't return calls and then 1.5 months after settlement they call me and say the wrong stamp duty was paid and admit to giving the wrong amount.. They leave us confused and with another bill - after I complain of all their failings they compensate us $30 hahahah thanks for the compensation guys... Hopeless!!!!

I sold my house due to a separation. I gave a written instruction for the dispersement of funds. When settlement time came I got a phone call telling me that I was getting $7k less than I instructed. They admitted they only had a quick look at my email but unless I agreed the settlement wouldn't go ahead on the house I was buying (which was in 2 hours!). I had no choice. I tried later through a solicitor to get my money back, but to no avail.

Didn't follow written instructions

I am very thankful that I actually haven't used this company but the seller we brought from did. They were useless! They wrote down the wrong sale amount on the contract (30k in our favor), screwed up dates and never returned any correspondence with our solicitor. Ours told us they were are known for being useless among Brisbane legal practitioners and due to them taking so long so respond to everything, our settlement date came and went leaving us in a terrible position as we had to leave our dwelling for new tenants. It's not just their customers that they are failing, it's those that have to deal with them too. Save yourself and others any stress and financial hardship, stay well clear.

Bad service, unless legal knowledge

Incredibly unprofessional. 1. Went unconditional on contract before changing contract name. 2. Issued me with a cooling off waiver - in the wrong name! 3. No notice of days off, and none else to speak with during those days. 4. No mobile given out. 5. Nearly doubled price of deed that vendors solicitor did for us, but made it look as though the price came from the others. So bad to deal with that we left and went to another solicitor before settlement. Never Again!

Poor service, unprofessional, don't know what they are doing, no attention to detail.

Using them for a simple land settlement. Worst mistake I could have made. Gave them 5 weeks notice for settlement and have had to chase them for everything. They missed finance approval date and now look like missing settlement. When asked why there service was so poor they told me it was my banks fault and they were waiting on a cover note for insurance. I advised them that you cannot insure a vacant block of land....... There excuses are as poor as their service.

total incompetence

Stamp duty paid on property was incorrectly calculated. Was contacted by OSR three years later and paid a fortune in fees and interest for something that was not my fault. On contact with CW was told that they were not responsible as I signed the document. Not sure why you would use a company that can not advise you correctly isn't that what you paid for!. Have bought two properties since and have done the work myself with no problems and so much cheaper and less stressful.

Unprofessional, never return calls, most stressful experience ever.