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Reviews

4.8

2,457 reviews
5
(2,142)
4
(187)
3
(37)
2
(21)
1
(70)
  • Product Quality
    4.5 (92)
  • Return Claim MadeYes (6) · No (101)
  • Shipping
    4.3 (72)
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Cappuchino Lover

Cappuchino LoverSydney, NSW

  • 3 reviews

Slow, poor service

published

Cosmetics Now does not deliver on its website promises. The company promised to deliver a product from Melbourne in 2-3 days, if I paid for a DHL courier. Then they shipped the item from Hong Kong, taking 11 days for delivery.

Know your consumer rights https://www.accc.gov.au/consumers/consumer-rights-guarantees

Product Quality
Shipping
Return Claim MadeYes
Date PurchasedApril 2020
See all answers
Cody

Cody

  • 2 reviews

Don’t waste your money

published

1st time make purchase from this site, waited 3weeks for it to arrive, back and forth emails to customer service, they don’t even bother to contact with courier to locate my package, asking for refund, and they ignore! Never again! Don’t waste your money!

Product Quality
Return Claim MadeNo
Date PurchasedMarch 2020
Gina Koka

Gina KokaFar North Queensland, QLD

  • Verified customer

Happy Customer!!

published

Easy to navigate the online store, very satisfied with the products purchased..very happy with the way postage was updated via courier and finally to my LPO. Thank-you will definatley be ordering again.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedFebruary 2020
See all answers

Review collected in partnership with Cosmetics Now

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Lorna Lewis

Lorna LewisGreater Melbourne (Outer), VIC

  • Verified customer

Great products and excellent service

published

Always easy to navigate the website and find what I want. Pricing is competitive compared to other product on the market. Delivery is always prompt and tracking easy to follow.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedFebruary 2020
See all answers

Review collected in partnership with Cosmetics Now

Nikki S.

Nikki S.Metropolitan Adelaide, SA

  • Verified customer

The most beautiful perfume ever!

published

Great service, easy to order, genuine quality product, postage and package was reasonable, product was delivered quickly. Highly recommended to anyone looking to purchase genuine cosmetics at a discount rate.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedMarch 2020
See all answers

Review collected in partnership with Cosmetics Now

Hiccup

HiccupBulli

  • 2 reviews
  • Verified customer

Urban Decay pods

published

Excellent eye shadow great colour silky texture and long lasting hoping Urban do not discontinue this product. Great for matured skin. Recommend product to my friends. Have tried more expensive brands. This product is much better

Product Quality
Return Claim MadeNo
Date PurchasedFebruary 2020

Review collected in partnership with Cosmetics Now

The reviewer stated that an incentive was offered for this review

Linda50

Linda50South East Queensland, QLD

  • Verified customer

Great products. My skin appreciates it.

published

No problems navigating the store, I found what I wanted using the search option. Quality of products were great. The products came bubble wrapped and in a box. No complaints.

Return Claim MadeNo
Date PurchasedFebruary 2020

Review collected in partnership with Cosmetics Now

The reviewer stated that an incentive was offered for this review

Linda

LindaIllawarra, NSW

  • 2 reviews
  • Verified customer

Love this conditioner

published

The store was very easy to navigate and I was surprised about the amount of products and the variety of products available. I am thrilled to have purchased this product and I would highly recommend anyone to buy from this site. Reliable and the packaging was perfect, arriving within the time frame specified. Very happy customer.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedFebruary 2020
See all answers

Review collected in partnership with Cosmetics Now

Julie J.

Julie J.Sydney

  • 2 reviews
  • Verified customer

Dermatologica Power Bright Pure Light advanced daytime skin cream

published

I was surprised how good this product turned out to be! Fantastic UV sun protection (SPF 50) with a light base, including hyaluronic acid, red algae, and botanical extracts to brighten your complexion. Feels lovely on without being greasy or shiny. Highly recommended!

Product Quality
Return Claim MadeNo

Review collected in partnership with Cosmetics Now

The reviewer stated that an incentive was offered for this review

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Olena Rizk

Olena RizkSydney, NSW

  • Verified customer

Academie Body Contour Gel

published

Academie Body Contour Gel works well with limph-drainage massages and/or LPG. Thanks, Cosmetics Now for selling this top European product downunder! The delivery was on time and trackable. Very happy with the service

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedFebruary 2020
See all answers

Review collected in partnership with Cosmetics Now

The reviewer stated that an incentive was offered for this review

  • Verified customer

Great product

published

I love the Payot product, it is very nourishing and so light. You only need to use a little. Shipping was fast. Very easy to order online. Will definitely buy this again.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedFebruary 2020
See all answers

Review collected in partnership with Cosmetics Now

The reviewer stated that an incentive was offered for this review

Sheila

SheilaPerth, WA

  • Verified customer

Products found here, not available elsewhere!

published

Excellent service. Easy to order online. Constantly kept up to date with the tracking. Has products that are not available anywhere else. Great prices and range of cosmetics and perfumes.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedFebruary 2020
See all answers

Review collected in partnership with Cosmetics Now

  • Verified customer

Very Disappointed with shipping and customer care service

published

My ordered was super delayed and no one in customer service was able to provide any answers. All they said was be patient.
Moreover item is being shipped from outside USA. the order confirmation said it was domestic shipping.
Looks like a very nontransparent transaction to scam customers. All my requests to initiate return are being ignored now.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedJanuary 2020
See all answers
Kathy Heath

Kathy HeathHunter Region, NSW

  • Verified customer

Love love love sweet dreams

published

Love love like being in a field of dreams thanx guys its beautiful recommend to all came so quick and packaged well easy as to find and order will again in the future now i know where to find it wonderful

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedFebruary 2020
See all answers

Review collected in partnership with Cosmetics Now

  • Verified customer

Berringa Manuka Honey

published

Wow. My 2 orders are accurate like in description. Delivery from Australia to USA take 5 days so is very fast. Business with cosmetics now ...is really a plesure for me
Thank you! Good job

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedFebruary 2020
See all answers
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Lou

LouSydney, NSW

  • Verified customer

THE place to get Apivita skin and hair care products!

published

Get all the wonderful Apivita products from these guys! Also Fresh Sugar lip products. Delivery is fast with great communication. I’ve been ordering from Cosmetics Now for years and they are always reliable.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedFebruary 2020
See all answers

Review collected in partnership with Cosmetics Now

Julez

JulezSydney, NSW

  • Verified customer

This product is excellent for mental wellbeing.

published

I put the name of the product item I was searching for in the search box and within seconds there it was. The product arrived quickly and in good condition.
I take SAMEx6 everyday which helps me remain balanced throughout the day.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedFebruary 2020
See all answers

Review collected in partnership with Cosmetics Now

The reviewer stated that an incentive was offered for this review

Alison Y.

Alison Y.

  • 2 reviews
  • Verified customer

Great online shop

published

Very happy with my purchase from Cosmetics Now. Website easy to use. Very prompt delivery and very good communication. Follow up of delivery was also a great idea that other online stores should use.

Product Quality
Return Claim MadeNo
Date PurchasedFebruary 2020

Review collected in partnership with Cosmetics Now

The reviewer stated that an incentive was offered for this review

Gary Bowsie

Gary BowsieAU

  • 7 reviews
  • Verified customer

Love this company

published

Cosmetic Now have everything under the sun and products are fresh with good expiry dates I would use no other on the net have used them for years Delivery is quick and plenty of follow up and communication

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedFebruary 2020
See all answers

Review collected in partnership with Cosmetics Now

RoxyM

RoxyMGreater Melbourne (Metropolitan), VIC

  • 13 reviews
  • Verified customer

Very happy

published

Just tried Cosmetics Now for the first time and was very impressed. Great website, easy to navigate, loads of products to choose from. Good communication after I ordered, fast delivery, quality product. Thank you!

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedFebruary 2020
See all answers

Review collected in partnership with Cosmetics Now

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Questions & Answers

Albertwang

Albertwangasked

Hi. Is Reuzel Daily Shampoo/Scrub Shampoo/Conditioner sealed?

No answers
pammy

pammyasked

Are their perfumes real not copies?

2 answers
Anchi
Anchi

Sorry, but I don't know

Rhiannon C.
Rhiannon C.

I'm asking the same question.

DJ K

DJ Kasked

The deodorant stick (clean) is dry. Do I have to wet it to use it? There are no instructions as to use. Thanks,

No answers

Get an answer from our members and Cosmetics Now representatives

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