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Reviews

3.1

15 reviews
5
(6)
4
(1)
3
(1)
2
(2)
1
(5)
  • Value for Money
    3.6 (12)
  • Product Quality
    3.3 (12)
  • Return Claim MadeYes (2) · No (12)
  • Customer Service
    3.1 (13)
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Jose santana

Jose santana

  • 2 reviews

Problem with Panasonic guaranteed

published
Return Claim MadeYes
Store LocationIpswich QLD
Robyn E

Robyn ESouth East Queensland, QLD

  • 2 reviews

Can you give us any update on stocks available?

published

I have to travel to get there. I'm not trying to hoard, just usual shopping, but I'm not sure if the shelves are stocked. Can Costco or another customer help?

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationIpswich
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jiminoz

jiminozDarling Downs, QLD

  • 62 reviews
  • 1 like

Convenient, well stocked, affordable.

published
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationCostco Ipswich
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Is what it is

published

Been member 6 month now
You have to buy I’m bulk but why not your saving a lot and you don’t run out at home
All these people winging about undercooked chicken
Would you rather the falling apart chicken that’s so over cooked from most supermarkets
If it’s a little pink it’s fine and cooked perfectly
It’s nice to try some American products to some are just great some are not
I live alone and still buy bulk the things I use
I go every month always will

Customer Service
Value for Money
Product Quality
Store LocationIpswich
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Guan

GuanSouth East Queensland, QLD

  • 2 reviews

Aggressive staff at Ipswich fuel station

published

Teela is a very aggressive Ipswich Costco staff at their fuel station. She was not around to help when spill happened, but in time to come around loudly accusing customers who used and returned the towel from spill station stealing, while there is no sign saying customer can not touch the towels when they experiencing a fuel spill! Costco certainly need to train their staff on how to show basic respect without bias!

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationIpswich Costco
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Delilah

DelilahSouth East Queensland, QLD

Love this shop

published

My family and friends love this shop have saved much money meat is great prices and hot chooks are always welcome with your great salads. And seafood is great prices. Loving saving money with petrol and having more in my wallet. Buying alot of xmas things from costo bumdamba before December. There is always something different to see and try love the free samples. Staff friendly. Always leave happy.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationBundamba
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Mel

MelQueensland

The staff are so rude

published

I would like to report one of your workers. On Saturday 7th September 12 noon ish, while checking out, my 2 year old son touched the receipt machine. My husband immediately told my son to not touch the machine. The operator, your employee, Dillon said to my son “I’ll cut your finger off!”. Dillon then paused realising what he had said and apologised. I don’t think this is appropriate behaviour or language for an employee of Costco to direct towards a 2 year old child. I would like a representative of your store to contact me via phone as soon as possible to discuss the matter further and provide me with feedback regarding your actions to rectify this behaviour in your staff. Kind regards, Melissa 0417979545

Customer Service
Return Claim MadeNo

Not happy

published

Bought a cooked chicken great price but not cooked properly red in near the bones of the legs and wings and pink still on the breast staff need to learn to cook them properly

Return Claim MadeNo
Store LocationCostco Ipswich
Jason T.

Jason T.South East Queensland, QLD

Could be great but too much friction in too many ways

published
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationIpswich
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pharlap61

pharlap61South East Queensland, QLD

  • 12 reviews
  • 1 like

Where going to give you food poisoning

published

Well off to shop at Costco again thought I’d try and get one of there cheap chickens again they are big but it really puts me off when I get home and start to cut it up and it’s not cooked again it’s red raw around the bone and breast flesh still red and raw .
This is the 3rd time I’ve purchased these and 2 out 3 times there not cooked .
There cooking staff should be BBQ for this lack of skill to cook a chicken.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationCostco Bundamba Ipswich
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Ideal for those who understood costco policy

published
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationIpswich
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Andriy

AndriySouth East Queensland, QLD

What a waste of time and money

published

Really bad and humiliated customer experience. Have to stay in a queue for 50 min to get membership plastic card. And then stay in another queue to check my trolley before exit.
It was not at all cheap. Mostly everything was bulk and not practical.
I will not be renewing my membership once it expires.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationIpswich
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Geoff R

Geoff RSouth East Queensland, QLD

  • 2 reviews

Great Place to Shop

published

The Service provided by the Staff is exceptional. The product range is very very transient and there is a regular turnover of range.
The BBQ Chicken is the best value I have found. Their Take Home Pizza is fantastic.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationBundamba
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Sid

SidSouth East Queensland, QLD

  • 3 reviews

Poor Customer Service

published
Customer Service
Value for Money
Product Quality
Return Claim MadeYes
Store LocationBundamba Qld
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jiminoz

jiminozDarling Downs, QLD

  • 62 reviews
  • 1 like

Update: One of the Top Shopping Experiences in Australia

published
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationWe now usually shop at Ipswich QLD, since it is nearby, but have been to five warehouses in Australia and numerous warehouses overseas.
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1 comment
jiminoz
jiminoz
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