Request for move out and it’s easy to transact will comeback at Covau soon. It just happen that the new place has an existing provider with credit still in place so after that will call Covau 100%

very good service. Nice and patient with Huang Chun- Te . She has done very good custom service. Nice and sweet. Help me fixed my gas and electricity. Thanks a again.

Renz has been absolutely clear and helpful with my concerns, especially in this hard times. Thank you so much, I had problems with my readings and they were resolved on the spot.

Renz is a fantastic employee.
She is the fastest and fastest worker in Australia. I feel like my quality of life has gone up thanks to her. Corona makes me tired, but she gives me energy. Thank you.Renz

Ron handled my enquiry professionally and efficiently during a Live Chat, which meant I was able to leave phone line free for our customers, very happy Ron and with Covau.

Thanks to Phabien Liao and Huang ChunTe who helped transition and connection.
They are very efficient and friendly and have the patience to answer all my enquires.
They provided very good deal and services.
Thanks again and highly recommend CovaU.

Phabien provide me a really good customer service. Phabien replied my email very quick and help me change my plan straightaway, much appreciate that. Thanks for the help and have a nice day.

RENZ helped fix my issue very quickly. You are very kind person. Renz's Customer Service is very good and solved my problem straightaway, much appreciate that. Thank you so much again.

Phabien from Customer Service is very good, he replied my email within 1 minute and solved my problem straightaway, much appreciate that. It's really good to have a customer service who can speak with my own language and give me quick response without any communication difficulty. Thank you

Rent is very helpful. I am asking to relocate my home and he is very kind and helpful, even remind me of the facts I did not realise . Take care and stay healthy Renz

They're doing a very good job, Phabien Liao helped fix my issue very quickly in my own language so I could easily understand it and was very accessible to me

Electricity and gas are installed
I can't remember how long it took. But it wasn't long. They did a good job!
The power supply is excellent! I haven't experienced any dropouts.

Thanks Renz for your help once again.
Very quick to get back to me with my enquiry. Helpful and polite on the phone. Great service and easy to deal with 5 stars.
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Art you are wonderful. Amazing customer service and assistance with our account in these strange times (Covid19). I am also impressed by the very efficient email confirmation received as well.

Thanks Renz a lot for quick and lovely service to urgently reconnect Electricity and Gas for my prooperty.I'm so impressed and would recommended him to slove any issues because he so patien and helpful .

“ART” has helped me with my account on numerous occasions and I would always recommend him to solve any issues regarding Covau Energy.
He always attends to my needs and always follows up as promised
Thank you “ART”.

Renz helped me with my financial troubles due to the Covid-19 and helped me on the same day I have called. He was patient and explained my options clearly for me to understand what I had to do next. Thank you once again, Renz.

My assist Alaine was polite, helpful, efficient, fixed my enquiry knew exactly what I needed and updated immediately, I'm am 10/10 satisfied with customer service. Thank you so very much!

1. Cheaper rate on both electricity and gas
2. Very good on-time payment discount
3. friendly staff with great service.
Highly recommended Covau products. Hope more people would have these products.

Haven’t start to switch to covaU service yet, but the online service is really good, which supports multiple languages.
Apart from that, compare with other company, 35% is really attractive.