As of December 12th, Crazy Sales is currently offering customers a $10 coupon to encourage them to write a review, positive or negative. It is possible that reviews were written by customers who received such reward. These reviews adhere to ieatwordss Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Reviewer Photos & Videos
Zero star if I had a choice
I bought a powertrain set for my 15 year old son for Christmas. I only received some bits and pieces of parts. I contacted crazy sales everyday since that day and all I get is we are looking into it or you have to contact Fastway because they might have misplaced it during transit. When I call Fastway the say we will deliver it tomorrow. Guess what tomorrow never came. I also got hanged up from the customer service and was not even angry or threatening.
My advice do not buy anything from crazy sales I think this people are scammers rip offs and criminals. Return my money you liars.
Sent two messages regarding my order, no reply even 4 days later. Tried to contact them to cancel my order after reading these reviews, no reply. Tried to message again a few days later to find out what the go is, no reply. My order has been stuck on 'processing' for almost 2 weeks. Not really impressed.
- Verified customer
A total rip offu
I purchased some bottom up blinds valued at $149. When I received them they could not be attached to my window frame and I needed an opening window to attach them which mine wasn’t. This was not clear on the website when I purchased them.
I complained and asked if I could return them. They wanted photos of unopened boxes which I sent. After weeks of going back and forward they told me there was a $100 return charge to be deducted from my refund. Less my shipping costs I could have ended up with $15 and they were free to resell the blinds.
I would NEVER shop with this company again they are a rip off.
Have had an ongoing issue with this company since beginning November/December, ordered a table, the table came parts were broken and some parts were missing holes where you screw the rails on for the drawers. Finally today I receive what they say is the apparent part? Opened up this huge box with mega amounts of plastic in it. To find 1 tiny side panel with no holes. Absolutely useless to me and the table. There are 2 drawers which is 4 panels? They sent 1 panel and with no holes. Now I have a useless table that I can't attach the drawers to and I feel like this has been a total waste of my time and money and effort really. It has now been thrown out
Quality is terrible so is the customer service . Do not buy off this company it's a joke.
1. searched for product and read "CRAZY DISCOUNT! Was: $149.95 Now: $79.97!"
2. looked a few minutes later in same browser session and couldn't find the product
3. searched my browser history, clicked on item and the price had changed to $119 + some cents
4. closed and reopened browser and searched through all products based on price and found the product again at $79.97
5. purchased product
6. decided to google product
7. product for sale via Myer Online at $63.95 + $7.95 postage with no mention of it being a discounted price
My perception i...s that Crazy Sales has tracked my initial search, saw I was interested and then upped the price when I came back. Also why is this a "CRAZY DISCOUNT"? I have attached screen shots of the Myer offering.
Shade sail gazebo 3x3 M
One of the best quality gazebo I have ever come across. The frame work is very strudy and the sail has a attractive butterfly design, which is of excellent quality too.
I highly recommend this product. Thank you Crazysales sales for your integrity and professionalism.
Ordered a bed frame last month in December 25th. I have contacted more than 10 times. Never received the delivery.
Terrible customer service team and wost experience so far! I wanted to speak to manager in regards to my order and they did not even lodge the complain such a pathetic service.
Shoddy Company: Don’t Do Business With Them. The Risk Is Too High
Crazy Prices is one of the worst companies I have ever attempted to do business with. In my view they act in a very unethical manner. Their customer service is terrible. We ordered a dog cage. We provided the correct address. Suburb was indicated as Calderwood/ Albion Park. This is clear from the receipt. However, the item was returned under the excuse that there is no such address. Nobody phoned us to discuss. If we want the item which was advertised as free shipping we now have to pay for It. If we want our money back we have to pay a penal...ty fee. I will never do business with Crazy Prices again as they are such a shoddy company. They take your money but their complaints section is virtually uncontactable or so many obstacles are put in the way that it is very difficult to speak to anybody who can make decisions. I suspect this is deliberate. I would recommend that nobody do business with them. They are not a trustworthy or reliable company.
- Verified customer
I purchased Kids Ride On Car Dual Motor Remote Electric Toys Battery w/MP3 Function - Pink, money taken out of my account but no product delivered. I called the crazysales, supplier and courier regarding the purchased product. No follow up, still telling me that its still under investigation. Waited again, no follow up even when I said " Am I going to be inform about the investigation" customer service person said "yes". Purchased the product and received confirmation of shipment on the 2nd Jan 2020 today is the 17th January 2020. Still under ...investigation, same excuses. They have the signed document who picked up the product so, what is the problem? After my suggestion to send me another product I have to wait 5 working days to receive the new one Poor service and poor courier. Very disappointing journey. I got offered $10 for compensation, I refused because its a cover up for the time lost and excuses. Whoever is involve you have to make sure that your customers are well inform, follow up when you promised, and your compensation is appalling and insulting. Also, the courier you use, you should rethink of using them. Not good for your business. Now, I'm counting for 5 business days for the replacement. I will see if this is going to be smooth sailing next time around.
I ordered a treadmill via Crazy Sales. Its been 10 days after purchasing still I didn't get it. Misleading information on the website and now I need wait another 5 days till they investigate the issue.
No update for a query, very very poor customer service.
TV Cabinet - only 1 box of two arrived
I'm really disappointed at the way this company and its couriers have treated their customers.
I thought I had it bad with them only to read of multiple instances of customer abuse.
I received my first box of two and nobody appears to know what they were doing
Every one of them was telling me a different story about where the second parcel was and when it was going to be delivered. Each one gave me a different date but no one took ownership of the problem.
Seriously no matter how good your prices are (debatable) lack of communication, professionalism or customer care will be your downfall! I would never have anything to do with you lot ever again!
Missing item - incomplete delivery
I ordered a TV cabiney end December and still waiting today for one of two cartons. After 4 phone calls to Toll no trace of the missing carton. This has been going on for 2 weeks now and we have our tv sitting on the floor which is frustrating. Onus keeps coming back to me to contact Toll!
You will pay more to get your items
You will never receive your order until you pick them up. Very bad experience, I will never buy from them again. Never arrived. Have been asking for updates and was never given any. Was told that they would deliver by a day they never showed.
Late delivery, incomplete order delivered and a lousy customer service, very rude to their customers. Order has been delayed by 2 weeks, only received one item. Cannot assemble my product because of missing items. Ask me to call to the toll instead of them making efforts to resolve customer issues.
Excellent, very happy
Very easy to navigate through different categories and to browse for exactly what I was after. There, is an excellent range of products offering more than one option. The product quality is very good and there are good warranties attached.
The reviewer stated that an incentive was offered for this review
Never received both packages.
Ordered 2 large Buffets, received tracking number. Stopped working. ETA was for December 30, never arrived. Have been asking for updates and was never given any. Was told that they would deliver by a day they never showed. Customer service have said anything to get me off the phone. Have paid for 2 separate delivery fees and the delivery company keep saying that they're waiting for the 2nd buffet to arrive before sending all boxes. Will be asking for a full refund. 2 weeks later, 5 promised delivery dates, still nothing. Unfortunately too good to be true.
Very easy transaction and really quick delivery I was impressed with the range of products available. The air fryer that I brought is excellent. It was really easy for me to navigate the store thankyou
The reviewer stated that an incentive was offered for this review
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Questions & Answers
Just bought a gaming chair from crazysales however I only just read the reviews about the website and now I’m honestly scared that something will go wrong with my order and apparently the customer service isn’t too great either. The order hasn’t been processed yet though, so how long will it take for the order to be processed? I’m giving this website the benefit of the doubt so please do not disappoint.
Not sure what reviews you have read, but honestly there's no need to be stressing out. Crazysales are a honest company and Customer service are excellent too.
I have been a long standing customer for many years and everything I have ordered has always arrived.
When you log on to the Crazysales site you can check your order status.
I live interstate from Crazysales and have found they are actually quite fast with there deliveries. Every delivery guy that has been to my door has always been very polite too and always took care delivering it to my door.
Once your order is sent expect it to arrive within 2 - 5 days later. Honestly got no fault on my end how this company functions.
Arthur M.Crazy Sales
Hi Airu, May we ask for your order id?
How long does it take to receive refund?
Arthur M.Crazy Sales
Thank you for contacting us. The refund normally takes 1-2 business for PayPal transactions and for Credit Card and Bpay Transaction takes 2-3 business days.
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