Cricks Highway

Left the car for whole day from 8am to 5:00pm. On car pickup was told wheel alignment wasn’t done have to bring back the car again.
Also realised they didn’t fixed the centre roof light, however I was told it has been fixed. I only realised two days later that it’s not working. Complaint through their website but all they have to offer is a sorry. I will never take my car back to them. I should have read the reviews before I book my car for service. Very disappointing.

Our car was not ready @ we only found out when we went to pick it up. Then next day contacted them 4 times to find out when car would be ready and only rung up at end of day when it was too late to pick it up. Also found out one of their staff had driven our car to go pick up personal stuff for himself -receipt found in car. Terrible experience.

I purchased a car, was told the quote to transport to my home town ( which was hugely overpriced) and that it would be 10 days. then after paid I was told it was going to be another 3 weeks on top. I requested to use another transport company as I had quotes for several cheaper that could deliver within 6 to 8 days. I was told they had already paid the freight company and I could do nothing about it. Then I enquired into which freight company they are using so I could follow up and was given the run around and no one could tell me except the one person who was never in the office.

They dont service car properly dont do what they say they do didn't fill washer bottle all add additive but charge you for it didnt rotate or balance wheels didn't even stamp book they lied to us from when we brought the car to service. They should change there name.

Purchased a new vehicle from Cricks Maroochydore and noticed a gearbox problem within the first few weeks, took it back to there mechanic who said there were problems with my model with no fix currently available. I went and saw the new car sales manager and requested a refund, he said he would make a report and contact me in a few days. He never got back to me, I took the car back to the Cricks and requested a swap/trade on another make/model. They offered me 10k less than what Id paid for the lemon only weeks before...never ever deal with this company, they have no ethics or follow up customer service.

Anthony was very accommodating to us. Nothing was too much trouble. It was a very pleasant buying process and would recommend to anyone in the Maroochydore area.
However 12 months on... no after sales service, no paper trail of my deal and lots of handballing to no one.
Rust painted over and basically trying to fob off a genuine concern. Never again

Bad experience. Terms and conditions not explained clearly at the time of contract only afterwards will they hold it against you and everything was explained very vague and very forced sale.

Honesty and integrity is non existent.