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Reviews

3.9

106 reviews
5
(72)
4
(2)
3
(3)
2
(5)
1
(24)
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    Jubun5

    Jubun5Perth

    • 2 reviews
    • Verified customer

    Sloppy with crucial booking details. Can't see any value in using them.

    published
    Rose

    RoseMelbourne

    • Verified customer

    Very disappointed in organisation

    published
    Michael

    MichaelMelbourne

    • 2 reviews

    Easy

    published

    Booked and all cruise ready to go. Hope is a good cruise. Need the break. Helpfull when need to be. Bring on the relaxing cruise. Thanks and hope goes smoothly.

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    Brenda

    BrendaMelbourne

    terrible customer service, bad experience

    published

    Great friendly and helpful staff

    published

    The staff at Rouse Hill are always helpful and phone me when payments need to be made, and are always willing to give a quote on further cruises.
    I will continue to contact them for further cruises and vacations.

    Fabulous

    published

    Everything from start to finish was perfect from the first booking appointment for finding perfect cruise in our time frame and organising flights to the weather and everything in between!

    still waiting

    still waitingHobart

    • 2 reviews

    Hobart Cruise About hopeless

    published
    • Verified customer

    Superb cruise

    published

    Excellent booking process made super easy and stress free by our friendly consultant. Cruise was everything we hoped it would be. A truly grand ship, lovely staff and a great itinerary

    Perfect so well looked after by agent and all the crew aboard the ship

    published

    No problems with booking services any queries were answered quickly and clearly. Bed was comfortable as was all else on board.Hopefully will go on another cruise one day health problems permitting.

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    Nat

    NatAdelaide

    • 4 reviews

    Awesome staff - very knowledgeable

    published

    Booking process was easy and Tori kept us updated on progress of our payments on the cruise. The only way we can afford to go on holiday is to pay it off over the year as we have so many othe expenses. Cruising has been the best way to plan ahead!
    RCI was not what we were expecting due to the size and number of passengers. Food was good. Accommodation was good. Most staff on board were awesome. More options for breakfast ( eg breakfast going later due to how busy windjammer is in the morning) and longer times in main dining room especially during at sea days. But room service was a great option to avoid the cues.

    Daza

    DazaMacleay Island Qld

    Another successful trip

    published

    Dining on sea princess incredible and the best entertainment ever. Sarah from raby bay cruiseabout is totally organised and gives us great service. Not really happy with our stateroom as situated over the princess theatre which made it very noisy. Another wonderful cruise,

    Service and quality second to none!

    published

    Extremely impressed with the service we received from our Cruiseabout agent. They know their products well and presented us with a number of good options to meet our cruising requirements. The ship and dates we settled on were spot on. Their organisation and booking skills saved us hours of internet searching. Cruiseabout become our first preference provider.

    Jillian

    JillianMelbourne

    • 2 reviews
    • 7 likes

    Excellent service.

    published

    Booking process efficient and smooth. Cabin was clean and well appointed, Steward VERY helpful and friendly.
    ship décor was out of date, brown and dingy, overpowering and bleak.
    Truffles dining experience was FANTASTIC. Dining plates in buffet are far too big. Waste of food on such big plates was awful. HAND SANITISING should have been compulsory. Buffet meals were well presented and tasty.

    Gwenda June

    Gwenda JuneSunshine coast

    • 6 reviews
    • 5 likes

    Cruise about at Concord, NSW

    published

    The service was exceptional and more than met our expectations. I would recommend Nina and the team for cruise bookings. They bend over backwards to please and they go the extra mile to help with our travel arrangements.

    Enjoyed the whole adventure

    published

    First time I've ever booked on line, Maxine was very patient with me.cruise was great, from start to finish.will definitely go with cruise about again in our next adventure hopefully sometime again this year

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    Les

    Les

    • 2 reviews

    Could not have been done better

    published

    The whole venture was perfect in every way. Will do it again. The booking process was painless, the boarding was smooth and quick, the food and entertainment left little to be desired and disembarkment was well done.
    Onshore tours were well done and the itinerary well planned.

    Efficient, Friendly service.

    published

    The entire process from booking to boarding was conducted efficiently and promptly and professionally.
    Accommodation, dining and entertainment all met or exceeded or expectations. P & O staff were all friendly and efficient. Excellent.

    Paul

    PaulMetropolitan Adelaide, SA

    • 2 reviews

    1st Cruise Comments

    published

    From past experience, we thought having a change of consultants during the process would be an issue, but this time it didn't present a problem.
    As first timers we were a little apprehensive but the whole experience was better than expected.
    Accommodation was delightful and exceptionally comfortable. The only criticism was only having one 240V power point and this was located at floor level under the bench - rather inaccessible.
    The dining facilities, quality of and number of restaurant choices was outstanding.- particularly Salt Grill. Exquisite.

    A 100% satisfactory experience

    published

    From start to finish everything was dealt with in a professional manner, resulting in a very happy group of Cruisers. Our expectations re accommodation, dining and Entertainment were all met or exceeded

    This was a very good cruise.

    published

    The booking process was excellent.
    Yes, the experience did match with my expectations.
    Yes, the accommodation and amenities were great.
    The Dining was great in the fine dining area. Waiters were very nice and service was good.

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    Questions & Answers

    Isabel

    Isabelasked

    Does Cruiseabout charge a fee for booking a flight?

    1 answer
    Anna K
    Anna K

    Not that I am aware of. We have recently had 2 cruises bookied with them and the flights were inclusive in their final price. If they do charge a fee I'm okay with that as there prices are good. Very happy with Emma (the girl we dealt with). cheers.. Anna

    Frances

    Francesasked

    Is there a good gym on the cruise boat?

    1 answer
    Deb
    Deb

    Yes it is a very good gym with great equipment

    Get an answer from our members

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