marvell was very helpful and understanding, i wasnt happy that there was such a long process to get my money refunded so was a tad frustrated. but he handled it very professionally and with respect, which i appreciated. got it all sorted in the end :) thank you :)

Great customer service to help solve a problem I had with an existing deal. The vendor went out of business and so I was not able to use the voucher. I was offered a full refund or the opportunity to select another similar deal. Very professional and prompt service.

I found Marvell to be very efficient and helpful. For some reason my voucher would not print and he sorted the issue in a very kind and courteous way. Great customer service. Thank you very much.

The service I received was wonderful. Once I said what my problem was the information was collected and my problem was fixed in no time and my order was delivered.

I purchased a voucher several months ago. Unfortunately they closed down before I was able to redeem the voucher. Lorain was very professional and efficient in organising a refund. What a great Organization. Thank you Cudo.

I found it impossible to book a suitable time for the restaurant we had been given the voucher for. Annabel was very helpful in extending the expiry date for the voucher and was able to book a time of our choosing. Thank you Annabel

I would like to thank Marvell from your team. I accidentally purchased two vouchers for an incorrect state! Marvell assisted me in sorting out a credit to my account. Very much appreciate Cudo Team.

Consultant assisted me to book a table and time due to website not working correctly. Did so efficiently and without any fuss. Thank you for your assistance and kind help!

i found this person to very helpful and curteous in his emails, very satisfied with the outcome. I did say that meal deals are hard to book for 3 people as they usually come in 2 or 4 or 6-8 people. But the person did say they would pass this onto the feedback team

My request was handled by Annabel in an timely and efficient manner. Annabel even went on and beyond to check whether I have received the desired outcome.
Her help was really appreciated

I had an issue with a product and Charlee my customer service lady was just wonderful. Thank you for your lovely emails, it wasn't easy for her she was extremely professional and helpful.

Fantastic follow up of an order I placed. Customer service officers rang me to resolve the problem and rang again to confirm all ok. Treated with concern.Very happy shopping experience

I accidentally bought 2 vouchers for a winery experience. When I contacted Cudo they were very responsive, cancelled one of the vouchers and are refunding my money. I was impressed with their timely response.

I booked to have a facial however the salon is temporarily closed for 6 months which meant that my voucher expired. I contacted Cudo customer service and they promptly refunded me the money. They gave me 2 options for the refund and the email was well written and had a friendly tone. They apologised but it wasn't their fault. Very happy with the service received

Had trouble with Online Booking feature. M in Customer Help suggested a way to solve problem. Unfortunately dates were unavailable. I was then offered refund. I appreciated the quick responses.

I had a Cudo voucher for a restaurant and found the restaurant had closed. Thought I’d probably lost my money but had really good response from Cudo. I messaged them, they responded immediately, confirmed restaurant closed and offered me a refund 1 day later

Tried to book the restaurant that i have my vouchers for but restaurant refused booking and said i need to book through Cudo. This was not mentioned on the voucher!!!! Also said vouchers that i gave my children for Christmas stated that they have already been
redeemed!!!!! And expiry date is February .
Cannot contact anyone to sort out this issue.

Received a voucher from Cudo for Christmas. Just tried to book the restaurant and it's saying it has already been redeemed. No one picking up the phone at Cudo. I never buy vouchers from these types of companies because it's always been trouble trying to claim them and again this experience has proven why. Will never use again!

I had made a mistake with my booking and was given a refund when I asked. Very nice person I dealt with. We tried to sort it out otherwise, but the refund was the best bet in the end.