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MollySouth West, WA
- Dale Alcock Homes South West
- Verified customer
First home
We come from Taiwan,thanks for the Chris Hedley help us so much! We design our own, it's a different experienced. When the house has done, just a little bit problem, but they help us sort it out!It's not perfect. But most of them are good, I'm very happy to let the dale to building my first home in here.We have recommended dale Alcock to friends.
1 comment
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donnaPerth, WA
- Dale Alcock Homes South West
- Verified customer
I love my new home designed by Donna Campbell
From the moment I met with Ms Donna Campbell I felt that I was her most important client, nothing else mattered but listening to what I wanted and she designed my home which exceeded my expectations with the budget I had.
Donna was always on hand, seemed like 24hours... she always answered any question and left me with the confidence that she and her team would give me a great home.
There were many glitches... the BAL rating, my site etc etc.... all managed and taken care of by the team at Dale Alcock Homes South West.
My dealing with the site Manager Gavin and Latasha the new homes coordinator were also handled efficiently and Promptly. The Dale Alcock staff seem to love their jobs and it shows in their commitment to the client.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Donna,
Congratulations on your brand new home, and thank you so much for taking the time to provide this review! We love your description of Donna as it's pretty much spot-on, we could not have pu... Read more
t it better ourselves! Donna is often commended by clients for her genuine enthusiasm for their build project, and she works so hard to make magic happen for all of her clients.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Alec SewardSouth West, WA
- Dale Alcock Homes South West
- Verified customer
Our home
Our experience with Dales was great, we had more design input that I imagined you would get with a project home builder, Dean was very helpful in this process. The trades were great, very fast and the build quality is surprising high, we have recommended dale Alcock to friends and will continue to do so.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Alec,
Thanks so much for your review! We are so happy that you've had a great experience, and that Dean was there to help you through the process. ... Read more
One of the real benefits for our clients here in the South West is our very own in-house design team, who will work with you on customising a design to include the features and flow in your home that you're hoping for. We work hard to ensure that the home you end up with is one that you can really be proud of! We're thrilled to hear the quality has exceeded your expectations, one of the great things about building a Dale Alcock home is that quality inclusions and high specification is really just the start. We only use the best trades, suppliers and materials and it's all backed by our industry-leading 12 month maintenance guarantee, and 25 year structural guarantee, so that should give you peace of mind! Thanks again for your feedback, and all the best with your new home! From the team at Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
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Gary and BelindaPerth, WA
- Dale Alcock Homes South West
- Verified customer
Out Of The Blue
Prior to building this home we had undertaken multiple Owner Builder extensions to all of our previous properties
We came across Dale SW by chance picking up a marketing flyer which put us in contact with our consultant Dean MacGregor who set about turning a dream into a reality
This was not an easy project to convert with certain site constraints having to be dealt with but Dean methodically worked through each issue to gain very satisfying outcomes. There were many hold points during the design development stage but Dale SW team kept us p...Read more
ositive throughout knowing the end product would suit all of our expectations We have been so impressed with Dale SW and all their systems covering initial conceptual planning / budget costings ending up with internal administration working through prestart meetings and finally coordinating hand in hand with the site With the build nearly at lockup stage we are getting really excited about living in the home and enjoying the spaces created, well done Dean and all the Dale SW team1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Gary and Belinda,
Thanks so much for providing this great feedback! We are thrilled to hear that we have so far delivered or exceeded your expectations. It must be reassuring for you that our team... Read more
have built thousands of homes in the South West, and are well-versed in tricky sites and how to conquer them!Similar opinion? Write a review on ieatwords.com.au!
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Marelize v.South West, WA
- Dale Alcock Homes South West
- Verified customer
One word "Donna Campbell"
One phone call from Donna and our lives were changed for the better! From the very start Donna delivered exceptional service and went above and beyond to make our vision and our dream come true. Donna’s knowledge, her positive energy, and great sense of humour made our building experience through Dales one of the best. Everything was very well managed from Donna, to Byron at Resolve, to Latasha at prestart with constant communication and any issues and concerns solved in a timely manner. The house feel solid and very well build and the interior detail is just as we imagined it and more. The final cost? ...Well the outcome is worth every penny!
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Marelize,
Wow how fabulous is this?! We love the headline of your review - we know how much Donna is well-loved within the team, but it's always such a pleasure to hear how much her clients love h... Read more
er too! Donna is certainly a superstar within her own right, and we will be sure to share this feedback with her as we know she will be over the moon to read it.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Dale Alcock Homes South West
- Verified customer
First Family Home
Beautiful first family home. My partner and I had very different ideas about what we wanted but Donna managed to fit everything in and found a block that was perfect. We had a few issues throughout the build but Dales were responsive and addressed them. End result was more than a dream.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Jessica,
Congrats on your first family home, and thank you for trusting us to build it for you. We are so pleased to hear that Donna was there to assist you throughout the journey, sounds like she... Read more
was able to combine different ideas to come up with something great - she is certainly very good at this, with her many years of experience and passion for design, she's definitely got the knack for it!Similar opinion? Write a review on ieatwords.com.au!
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Jayda DunnSouth West, WA
- Dale Alcock Homes South West
- Verified customer
We loved our experience with Dales SW
Dealing with Donna Campbell during our building journey is what made our entire experience so wonderful. What we loved about Donna is that her passion and experience in the building industry help us in achieving our dream home that we had always envisioned.
Dales SW were very helpful, understanding and patient during building the process. The quality and workmanship of our home is second to none, and we just cant thank the Dale SW team enough.
This is our 3rd build with Dales, and we have no hesitation in recommending Dale Alcock South West.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Jayda,
Thank you so much for sharing this wonderful feedback, and for trusting us for a third time, what a compliment! ... Read more
It's no surprise to us to hear Donna described as passionate, like the rest of our team, Donna works incredibly hard to ensure her clients end up with a beautiful home they can be proud of. Donna has been with us for more than five years now, and we are very lucky to benefit from all of those years of experience! We pride ourselves on our workmanship and ensure that we only use the best trades, suppliers and materials, and enforce meticulous building supervision throughout the building journey. We really don’t budge on quality when it comes to building your dream home! Thanks again for providing this feedback, if you ever decide to build a fourth time - you know where to find us! From the team at Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Dale Alcock Homes South West
- Verified customer
Great experience. Makes building a smooth process.
We chose to build with Dale Alcock Southwest after looking at most of the other builders and following recommendations from friends. It was a choice that we did not regret.
Our consultant, Chris Hedley, customized the standard design to our needs and offered various suggestions and after numerous revisions arrived at the final design which was exactly what we wanted.
The build process was on schedule and took around 7 months from start to finish. Workmanship was good. We were kept informed of the progress throughout the build process. After...Read more
the handover, there were minor items that needed fixing and it was quickly dealt with. Building a house for the first time is a daunting process but the team at Dale Alcock makes it a pleasant experience. I would highly recommend anyone looking to build to take a look at Dales.1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi J,
Thank you from all of us for submitting this review, we are so pleased that you are happy with your choice to have us build your new home! ... Read more
As a team we pride ourselves on our communication with clients, because we understand that the more you're kept up-to-date, the better your experience will be. As you've described, it can be a daunting experience but we like to think there's our specialised team with hundreds of years combined experience are well-placed to take the journey with you! Thanks again for your lovely words, all the best with your new home! From the team at Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
CraigSouth West, WA
- Dale Alcock Homes South West
- Verified customer
Living The Dream
We decided on Dale Alcock again because they build quality homes.
Our New Homes Consultant Donna Campbell was very professional and instrumental in the realisation of our dream home.
Building a new home can be stressful but the Team at Dale Alcock made the process easy-going from start to finish.
We have no hesitation in recommending Dale Alcock Homes South West.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Craig,
Thanks so much for your review and for your very kind words about the team. It sounds like you've built or lived in a Dales home previously, which we will take as big compliment so thank you! ... Read more
Like the rest of our team, Donna is extremely hardworking and genuinely wants clients to end up with a home they can be really proud of, and we are thrilled that she was able to assist in bringing together your dream home. As you've mentioned, building can be stressful but not when you have the right team by your side! Thank you for choosing us and all the best with your new home! From the team at Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
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ZLFamilyWestern Australia
- Dale Alcock Homes South West
- Verified customer
Big Family Home
When we decided to build, it was Donna Campbell that we first met from Dale Alcock. From the beginning to the end, Donna showed a passion for helping people build their dream home and displayed nothing but a friendly professional "can do" attitude. It really helped us to make the decision to build with Dales having someone who clearly enjoyed working for them as much as helping us be involved in the design and build of our home.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi ZL Family,
We are so happy to hear how much you've enjoyed your build experience with Donna by your side! Donna is a much-loved member of the team, who genuinely loves each and very client and wor... Read more
ks hard to deliver a home for them that exceeds their expectations. Donna's eye for design and passion for building make her a great asset to the business, and don't we know it!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Dale Alcock Homes South West
- Verified customer
Exactly what we wanted
From the day we were introduced to the site and had seen some of Dale Alcock built houses we had confidence in our decision to build a new house. The entire process was very well organised, and we especially note the pre-start procedure. The staff discussed all our requirements and alterations in detail and were most helpful with putting together the décor. The project went off perfectly everything on time and within our budget. The workmanship is faultless and we have no hesitation recommending Dale Alcock to build your house.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Neil,
Congratulations on your new home and thank you for providing this excellent feedback! We love that you've described it as exactly what you wanted, because we strive to give every client the home that they dream of. ... Read more
We will be sure to let the pre-start team know you especially admired their processes, with so many decisions to be made when building a home - a great team is essential to help keep you on track and consider every detail! It's great to hear you commend the workmanship also, we only use the best trades, suppliers and material to ensure we give every client the quality home they deserve. Thanks again for taking the time to write this review, all the best with your new home! From the team at Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
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HeidiSouth West, WA
- Dale Alcock Homes South West
- Verified customer
Cannot recommend highly enough
Not only has the process of designing my new home been easy and fun, I will remain forever grateful to Chris Hedley at Dale Alcock for understanding my needs even better then I did, and scouting and securing a block far superior than the original one I had in mind. I am excited to see these thoughtful and creative plans come to life over the coming months!
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Heidi,
Thanks so much for your very kind words! We are so pleased to hear that you've had such a great experience so far, and that you've had Chris to assist you with the building process.... Read more
We want to make sure that you have the overall building experience that you deserve. We work closely with our customers at every step of the way, from arranging finance and finding the perfect block of land, through to building their dream home. Our dedicated team really do live and breathe customer service and Chris is definitely no exception, he will really appreciate all of your personal feedback. All the best with the exciting journey that is to come! From the team at Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
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HaydenSouth West, WA
- Dale Alcock Homes South West
- Verified customer
Great experience from start to finish
I looked at a lot of builders before I decided to go with Dale Alcock. I chose to build with them because of the amount of customisation that was possible with the home.
In the early stages they were really helpful in showing me what I could include within the home without being "pushy" and trying to sell me upgrades. The items that were included as standard in a Dales house far outweighs any other building I could find.
Throughout the build they kept me updates on the progress. entire build took 6 months from when the slab went down and ther...Read more
e wasn't a day that progress wasn't being made. I would deffinitly recommend talking to one of their sales persons if you are thinking of building a new house or looking at your options. Great company with a local team in Bunbury.1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Hayden,
Thanks so much for sharing this fantastic feedback! We are thrilled to hear your reasons for choosing to build with us, and that you found your experience to be so positive. ... Read more
We pride ourselves on our high quality specification and workmanship, and as you've mentioned we offer a range of stylish inclusions as standard, it's great to hear that this was a real bonus for you in choosing to build a Dale Alcock Home. Thanks again for your lovely words, we will be sure to share them with the team! All the best with your new home. From the team at Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Dale Alcock Homes South West
- Verified customer
Our 30th Residence
The design and building process was well managed and ahead of schedule. The overall built quality was good.
However, having changed some of the exterior it was noted that the brick work was not the best, not noticeable while it was just brick works.
Any issue was handled immediately and satisfactory.
With in our expectations.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Cowaramup,
Thanks for your review and congrats on 30 residences - that is quite a significant milestone! It's great to hear you found the design and building process well managed and ahead of sche... Read more
dule, and that any issues that came up were handled quickly and to your satisfaction.Similar opinion? Write a review on ieatwords.com.au!
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DanielKimberley, WA
- Dale Alcock Homes South West
- Verified customer
Sales experience was professional but fun.
When trying to chose which builder we were going to use, dealing with Chris Hedley was one of the big reasons we chose Dale Alcock. Once the decision was made, Chris offered a lot of good advice. He went above and beyond, still sending us information while he was holidaying in Europe. The whole experience was enjoyable. What made it more difficult for him is that we live remote, so a lot of the correspondence was done through phone and email.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Daniel,
Thanks for sharing this great review! It's great to hear that Chris made your build experience so enjoyable. It's also not surprising to us that you received such great customer service ev... Read more
en when he was away on holiday, as our entire team prides themselves on our high level of customer service. Being easy to contact and available to help is just a part of the level of customer service we offer. We want you to have the best building experience possible with us and we want to make sure you feel supported the whole way.Similar opinion? Write a review on ieatwords.com.au!
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Scott and HayleySouth West, WA
- Dale Alcock Homes South West
- Verified customer
Great result!
As we had never built before, learning the planning and building process was at times overwhelming. Fortunately "Dale's" was able to help guide us through the mountain of decisions that are required to make dream home possible. Now that we have lived in our new home for 11 months we can honestly recommend Dale Alcock Homes. The sales and design process was made as easy as possible, the timeline was accurate in regard to progress of the build and the tradesmen and site managers attention to detail and workmanship was fantastic. Of course in hindsight there would be things we would change if were to build again but Dale Alcock's team delivered exactly what we asked for in a timely and cost efficient manner.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Scott and Hayley,
Thank you very much for providing this feedback! Our goal is to make the building process as easy and stress free as possible for you, as we understand that it can seem overwhelm... Read more
ing so we work hard to ensure our customers are kept informed and up-to-date throughout the journey.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Dale Alcock Homes South West
- Verified customer
Highly recommend
I recommend to anyone thinking about building that they talk to Dean at DAHSW. He has made the whole process easier, bringing our ideas to fruition & was always prepared to go the extra mile to help us. Thanks Dean!
Looking forward to the next stage!
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Jesse,
Thanks so much for providing this review! We are so glad to hear that you have had a great experience with Dean so far. Dean, like the rest of our team, genuinely wants his clients to end u... Read more
p with a home that they love and consistently goes the extra mile to ensure that happens! You have a great consultant there to help you through the process.Similar opinion? Write a review on ieatwords.com.au!
Kirsty and BenSouth West, WA
- Dale Alcock Homes South West
- Verified customer
Looking forward to building our dream home!
From the moment we entered the Treendale display home Chris Hedley has been so helpful! We went in with ideas of how we wanted the layout to be and he made it happen. Building a home can be very daunting however Chris helped with giving us great ideas, being extremely patient and making the process as smooth as possible. Thank you to Chris and Dale Alcock for helping us on our way to building our forever home.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Kirsty and Ben,
Huge congrats on the exciting journey that you have embarked on! We agree that building a home can seem like a daunting experience, but made so much easier when you have a great c... Read more
onsultant taking you through the process! Chris is a very experienced and hardworking member of the team, and we are so glad you have benefited from his ideas -as, ultimately that's exactly what we are here for!Similar opinion? Write a review on ieatwords.com.au!
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Jodie and ZaneSouth West, WA
- Dale Alcock Homes South West
- Verified customer
Amazing experience
We have been in our lovely home for a little over a year now, & we still can’t believe it’s ours at times! Our process was a real breeze. Dale Huntington & Treena Leonard gave us so much support & guidance throughout our build. We couldn’t be happy with our home & the team that brought it all together for us.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Jodie and Zane,
Thank you very much for providing this feedback! When you're happy, so are we - so it's a real treat to hear that your process was a 'real breeze'!. We are all about making sure ou... Read more
r clients are regularly kept up to date and no question is too big or small, because the more you are informed the better your build experience will be!Similar opinion? Write a review on ieatwords.com.au!
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KeiaSouth West, WA
- Dale Alcock Homes South West
- Verified customer
Who knew it really could be that easy
I met with Chris Hedley, from Dale Alcock, after meeting with 4 other building companies. I nearly cancelled my appointment after being left disheartened and frustrated by the other companies. I’m glad I didn’t, Chris was professional, personal and supportive of my future home. He listened to me, provided lots of options and always followed up with what he said. Chris provided me with constant updates and seemed as excited as me to see my new home come to life. I knew how lucky I was when Chris met me one evening to do my handover, after I had ...Read more
been away all day for work. My family and friends have commented on my beautiful home and even my tradie dad is impressed with Chris. I am forever grateful I kept that appointment with Chris, and know how lucky I am to have had him as my new home consultant. I would recommend Chris to anyone considering building a new home, and know he we will do an amazing job.1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Keia,
Thanks so much for your very detailed review! Wow - it sounds like you have built a great relationship with Chris, and we are so pleased that he was able to help you achieve your dream of a ... Read more
new home. It would seem from what you've shared that up until that point it may not have felt accessible to you, and we are so glad that instead of giving up you persisted with us and it resulted in a fantastic experience, and beautiful home!Similar opinion? Write a review on ieatwords.com.au!
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Dale Alcock Homes S.Dale Alcock Homes South West
Hi Molly,
Welcome to the South West, all the way from Taiwan! We are so pleased that Chris was able to guide you through the journey to a new home. Building a home is a big undertaking, and it helps ... Read more
to have a great consultant to go through the process with you.