Reviewer Photos & Videos
- Dale Alcock Homes South West
- Verified customer
I built my home in Bunbury
I was more than impressed with the sercice and dedication from Donna throughout the whole process.
She kept me informed and updated constantly and her advice with layout and fittings was outstanding. The quality of the finished build was exceptional. I have no hesitation recommending Dale ALCOCK Homes should I build again I would have no hesitation using them again and hopefully be able to have Donna as my consultant.
1 comment
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Liane N Lee S.South West, WA
- Dale Alcock Homes South West
- Verified customer
Love my home, building was such a great experience!
I built my home with Donna from Dale Alcock in Bunbury.
Donna has so many brilliant ideas, and made the build exciting, everything was easy and the process was seamless, and exceeded all expectations. Construction was a breeze and the finish was great! I would highly recommended Dale Alcock and will use them again, without hesitation, should I decide to build again in the future!
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Liane n Lee,
Wow - thanks for sharing not only this great feedback, but these images of your beautiful home! ... Read more
We are thrilled to hear your build experience was exciting and 'exceeded all expectations'! How great is Donna, right? It's no secret that Donna is universally loved by all of her clients for her genuine commitment to getting each and every design right to best suit her customers needs. She's very passionate about kitchens, details, and will work hard at maximising every opportunity to get your home as perfect as can be! We love the look of the storage in your gorgeous kitchen, as well as the great finish of the home, you've styled it beautifully too. We are so happy you would build with us again, we would love to go on the journey with you again! All the best. Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
johntaitSouth West, WA
- 3 reviews
- 1 like
- Dale Alcock Homes South West
- Verified customer
Dean from Dale Alcock was absolutely outstanding
Dean from Dale Alcock was absolutely outstanding in every aspect of our dealings with him...he is a wonderful ambassador for Your business and we will do our very best to send him additional clients. The level of person engagement he demonstrated in delivering our dream Yallingup home shone through from the start and we can't say how happy we were with his service and the finished design.
2 comments
Dale Alcock Homes S.Dale Alcock Homes South West
Hi John,
Thank you so much for your amazing review!... Read more
We too think Dean is absolutely outstanding. We also truely appreciate your comments around Dean being such a fantastic ambassador for Dale Alcock Homes South West, and that you trust to refer your friends and family to build their own dream home with Dean and us too. Thanks again for sharing your feedback. All the best, Dale Alcock Homes South West.The truth is easy to write!
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ValE
- 2 reviews
- Dale Alcock Homes South West
- Verified customer
Friendly and Professional
From the very beginning of the process, we found Dales staff friendly, helpful, patient and very professional. Their approach to building made it smooth and fairly stress free. Nothing was too much trouble for them.
We've been in our new home for six months now and we are very conscious of the quality of our house build. Well done and much thanks to Ben, Latasha, Mick and all the great guys who worked on our home.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi ValE,
It is so fantastic to hear that your building experience was so smooth and that the service you received from the entire team was so fantastic. ... Read more
Providing a positive and enjoyable building experience along with delivering the highest quality home is something we very much pride ourselves on and we truely appreciate all of your feedback. We really hope you are enjoying your new home. Kind Regards, Dale Alcock Homes South West.Similar opinion? Write a review on ieatwords.com.au!
Natasha SSouth West, WA
- Dale Alcock Homes South West
- Verified customer
Awesome Experience!
We have not built yet but are all very excited for what is to come. We have been told the quality and workmanship is the best and any faults we find would be easily managed. Thankfully we have not experienced any issues throughout our process and hope that in the future while we are building we would be fully satisfied with how it gets handled. Our final cost has ended up as what we expected and are very happy with the outcome.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Natasha,
Wow - thanks for your great review! We are so pleased that you've so far had an awesome experience, building a home is a huge decision and it's our aim to make the process as easy and smooth as we possibly can.... Read more
It's great to hear that you haven't had any issues to date, and rest assured that our team are well-equipped to handle any issues or inconveniences, because customer service is our number one priority. We're pleased too that your final cost is as expected but not surprised, we understand that our customers want a builder who is upfront, transparent and honest so we do our best to be exactly that. All the best with this exciting journey you're on! Can't wait to see the finished product. Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
- Dale Alcock Homes South West
- Verified customer
Incredible experience from the Dales team
My husband and I built our home in Cowaramup with Dean Macgregor. Honestly when we first met Cheyne and I were "display home stalkers" but this weekend was different. Within 2 weeks of our first meeting we had purchased our block. At this stage it wasnt all able Dean (before he puffs his chest too much!!!), that all came a little later. Dean was expectional through the whole process and made our journey seemless.
The professionalism from Jenna was amazing and understanding our whacky sense of humour straight away was a big bonus (and our ...Read more
crazies towards the end). We absolutely love our build and all the little changes Dean helped us make really makes the difference. Mike did a fantastic job to make sure that the house was finished to our expections and was easy to work with. Also recommending Clayton from Resolve was perfect, after issues with our previous broker. Clayton and the team deserve a massive thank you. The biggest thank you to all of you was your patience with financial issues with the bank. Unfortunately through what felt like a comedy of errors we finally secured our loan 7 months after finalising all our house plans. Also through all the planning and budgeting the building came in on point, Dean stuck to his promise and built our home with our budget in mind. Cheers again to the whole team that made this possible for us.1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Cheyne,
Wow - thank you for all of your kind feedback! We’re so happy that you chose us to build your home.... Read more
At Dale Alcock Homes South West we work hand in hand with our finance partner Resolve Finance to make this part of the process as simple as possible for you. Resolve do everything from finding you the right loan from a range of lenders through to managing your settlement and always make sure to give you constant financial support and guidance throughout your building journey. We are so pleased that your experience with our team was such a positive one! We pride ourselves on our customer service, and Dean, Jenna, Clayton and the whole team really will make sure to be there for you every step of the way. We want the building process to be as smooth as possible for you and a big part of that is not only working to help you achieve exactly what you're after, it's making sure the communication is constant so that you are kept informed the whole way through the process. Thanks again for the feedback. We hope you create lots of wonderful memories in your new home! All the best, Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
Derek M.South West, WA
- Dale Alcock Homes South West
- Verified customer
First Home build with Dean
We built our first home in Dunsborough with Dean McGregor from Dale Alcock. We have been in almost 6 months now and couldn't be happier with it.
We spent a lot of time researching different builders and had many plans drawn up for us (I think there were about 7 different designs!). We had an odd shaped block (9m at the front, 25m at rear) and wanted to utilise the space to its full potential.
After catching up with Dean for a coffee, we talked about all of the things we wanted in our home, and how we like to live our lives. From there, he c...Read more
ame back with a proposed layout that we fell in love with instantly. He nailed the brief and even thought outside the box adding features we hadn't even considered. Our sales rep was extremely patient with us, and we spent a lot of time with him fine-tuning every little detail to ensure nothing was missed. We never felt rushed or pressured even before we signed. Dean spent a lot of time making sure we were happy and confident with all aspects of the build. We lived about 200m away from our new home whilst it was in construction so was able to see progress daily. Any issues or queries were had were answered very quickly and gave us confidence that we would be happy with our finished home.1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Derek,
Wow! Thanks for leaving such an insightful review! We’re so happy to hear you enjoyed your building experience with us and how happy you are with your home. ... Read more
At Dale Alcock Homes South West our goal is to make the building process as easy and as straight forward as possible for you, and most importantly - ensure we do everything we can to make sure you get the home you want! Having our very own expert, in-house design team means we can be flexible in adapting our designs to suit our customers needs - we certainly won't let a tricky block get in the way of building our customers dream home! It's so great to hear that you had Dean assisting you every step of the way, and it's not surprising there was a genuine friendship made, it's one of the real perks of the job that we get to build some special relationships with our clients who start off as strangers and end up feeling more like family! We have shared your feedback with Dean and he was super appreciative of your kind words and also the detail you have delivered in your review. Being able to watch the build as it progressed must've really added to your experience, and we're pleased to hear that even though there were some hiccups that you had a great sales rep in Dean to help resolve any issues and look after your best interests, especially as first homebuyers. Having an inspector visit the build and comment on the craftmanship is a real compliment, and I'm sure gives you peace of mind. Our team only use the best materials, fixtures and trades available and we're super proud of the quality of our homes. Thanks again for your amazing review, we hope you enjoy many happy years in your beautiful new home. Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
Louise SSouth West, WA
- 2 reviews
- Dale Alcock Homes South West
- Verified customer
Sensational Service
This is the second home we have built with Dale Alcock Southwest. As with our first home the professional service we have received throughout is outstanding. From our first meeting with Paul (Woody) Taylor the planning process was made so much easier by his help and advice. Throughout nothing was too much trouble for this lovely man who went out of his way to make sure we were happy. Latasha who did our prestart was so fantastic with her ideas on colours and selections, which made the whole prestart process a fun and exciting time and Latasha h...Read more
elped take stress away by her lovely happy personality. The building process was smooth and flawless and our site supervisor Craig made sure we were informed every step of the way along with Latasha. I would have absolutely no hesitation in recommending Dale Alcock for anyone wanting to build their dream home. We certainly got ours! From conception to completion 5 star all the way. Thank you to everyone.1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Louise,
Wow - thanks so much for this fabulous review! It is such a privilege when our clients choose to build with us for a second, third and even fourth time and we are so pleased that we were able to create your dream home! ... Read more
Our team are often described as going out of their way for their clients, this is because we truly love what we do and we want our clients to have the best experience possible! We will definitely pass on your feedback to Woody, Craig and Latasha as we know your kind words are certainly appreciated. Thanks again for allowing us to build your dream home, we hope you spend many happy years there! All the best, Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
DLCSouth West, WA
- Dale Alcock Homes South West
- Verified customer
Service to be proud of
Throughout my whole build I have been kept well up to date of each little step and Kristy and Shannae have been fantastic at explaining/ answering any questions i have had. The trades have done a great job at always making sure the site is kept as tidy as possible and all the ones i have met on site have been incredibly friendly and very professional. I can't wait to see the finished product, i know it won't be anything short of perfect.
December 9th 2022 Update: Perfection!!
I have been in my home for 6 months now and i am still absolutely i...Read more
n love with it. There isn't a single thing about the construction and finishes of the home that i can fault. It is very clear that Dale Alcock homes take absolute pride in what they do, from the customer service during pre-construction to the quality of workmanship on site. I could not recommend them enough and I would without a doubt only ever build through them again.2 comments
Dale Alcock Homes S.Dale Alcock Homes South West
Hi DLC,
Thanks so much for your wonderful review, we are thrilled to hear you are enjoying the building experience so far! It's great to hear that Kristy and Shannae have been so good with the commun... Read more
ication; we like to keep you in the loop every step of the way, because we want you to have the best experience possible.Dale Alcock Homes S.Dale Alcock Homes South West
Hi DLC,
Thank you so much for your updated review!... Read more
We are so happy, you are still so happy with your beautiful home. You are spot on. We take pride in our work and try to instil this across all the departments of our business, including working with some amazing subcontractors. Thanks again and enjoy the journey of now making a house a home! From, Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
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Nony HarleySouth West, WA
- Dale Alcock Homes South West
- Verified customer
Great Builder and very helpful
Build was great kept us informed on progress as we lived 2500 klms away.
No problems with handover. Paint work is a disappointment to us. Very thin and peeling when moved in. Reported but nothing has been done.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Nony,
Thank you for your feedback. We are happy to hear you are impressed with the communication throughout the build, but are sorry to read your concerns regarding your paint work. We have passed... Read more
on your feedback to the relevant department and someone will be in touch with you soon.Similar opinion? Write a review on ieatwords.com.au!
DuncanSouth West, WA
- Dale Alcock Homes South West
- Verified customer
Professional team. Delight to build through. Great tradesmen
Very affordable. Supervisor was very helpful with any thoughts I had on products. Overall the best building company that I have built and worked through. Would recommend too anyone who is to build
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Duncan,
Thanks so much for your review! We are so thrilled to hear that you feel it's the best building company you have built through - we really couldn't ask for more than that! When our custom... Read more
ers are happy, that makes us really happy. We also really pride ourselves on our trades and make sure we use only the best sub-contractors, so are very happy to hear you agree. Thanks again for the recommendation.Similar opinion? Write a review on ieatwords.com.au!
- Dale Alcock Homes South West
- Verified customer
Complete Satisfaction thanks to the team at Dale Alcock Homes
Amazing service by Donna Campbell who started us on our Journey, she took an interest in everything we wanted and what we said, she was caring and considerate throughout this whole experience. She also showed great initivie in helping us create our dream home.
To help us along this Journey was our building supervisor Mark who was nothing but outstanding he brought the vision of our dream home to life and made it look effortless. Nothing was to much, and even if it was, he found a way to always say yes.
My husband and I have built four houses in the past eighteen years and this was by far the best experience, with the best outcome, our dream home. Can not thank these guys enough. Thank you, thank you, thank you.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Kellie,
Wow - what a fabulous review! Thank you so much for your very kind words, we are beyond thrilled we were able to build your 'dream home'. As you've touched on, Donna is known for going abo... Read more
ve and beyond for her clients and is very invested in helping each one obtain all the things on their wishlist - we will be sure to pass on your feedback to Donna as we know she will appreciate it.Similar opinion? Write a review on ieatwords.com.au!
- Dale Alcock Homes South West
- Verified customer
Exceptional Service from the first meeting
From the first meeting with Paul Taylor we have had professional and exceptional service. Our custom design home was exactly what we had in mind only better and was shown to us on time and on budget. The great service has continued right throughout the build with Treena at our Prestart meeting, no changes we asked for were to much trouble and finding the finishes I was after was sometimes difficult but we always got the result we wanted. Mark and I would highly recommend Paul, Treena and Craig to anyone it’s been a smooth and exciting process.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Hayley,
Thank you so much for taking the time to provide a review. We are so glad to hear that you've received great service so far, and that you were able to achieve your custom designed home on ... Read more
time and budget, what a win for you! You certainly have a great team with Paul, Treena and Craig and we know they will definitely look after you throughout the journey.Similar opinion? Write a review on ieatwords.com.au!
- Dale Alcock Homes South West
- Verified customer
Absolute Pleasure to Deal With!!
Paul, Latasha and the team from Dales have been an absolute pleasure to deal with. Being a first home builder I wasn't confident in many things but they offered great advise and insight into their product which made it so much easier to make those hard decisions. Absolute top quality Home
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Voin,
Thanks so much for your lovely review! Our team make sure to be there for you throughout every step of the process, we genuinely care about finding the best house and land package for you an... Read more
d making the experience of building your own home as straight forward and smooth as possible!Similar opinion? Write a review on ieatwords.com.au!
GleniceSouth West, WA
- Dale Alcock Homes South West
- Verified customer
Granny Flat
The project build was very smooth. The quality of work, good. Paul Taylor, Latasha Harrop and Gavin (site manager) handled the plan changes, build and issues, efficiently . I’m very happy with my new home.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Glenice,
Thanks so much for your kind words - we are so pleased to hear that your granny flat build was a smooth process and that you're very happy with your new home. We will be sure to pass on your feedback to Paul, Latasha, Gavin and team.... Read more
All the best, Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
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- Dale Alcock Homes South West
- Verified customer
Beautiful home
Working with Paul Taylor and the Dale Alcock team was easy and stress free. Support was excellent while designing our home and troubleshooting ideas. Any changes that we made to the design along the way were handled with pace and without argument. Communication was very efficient.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Shelley,
Thanks so much for your review. We really do pride ourselves on communication here at Dale Alcock Homes South West, as we know if you are kept up to date with the process and have a good ... Read more
understanding then it'll be a much better building experience, so it's great to hear you felt it was efficient.Similar opinion? Write a review on ieatwords.com.au!
Brian and AntheaSouth West, WA
- Dale Alcock Homes South West
- Verified customer
Excellent service!
As soon as we walked through the door of the show home and spoke with the new homes consultant Paul, we knew we would build with Dale Alcock. His friendly demeanour, non pushy manner and eye for detail combined with his willingness to answer any questions or queries made the pre-construction phase a breeze. Added to that our, Jenna our individual home consultant has carried this forward, keeping us up to date with the development of the house.
The house is still in the construction stage, however whenever we have paid a visit the workmanship that has gone into the build so far seems first class.
This is the first time we have built and I cannot recommend the team at Dale Alcock enough.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Brian and Anthea,
We are so happy to hear that choosing Dale Alcock Homes was a no brainer decision for you! It’s our goal to be the most loved and trusted builder in the South West, and our clien... Read more
ts are our most treasured asset of our business. That’s why we aim to make the process easy and stress-free for our clients. Our team is passionate about customer service and ensuring all your requests are met, because after all, your dream home should suit you. We'll be sure to pass your kind words on to our Paul, Jenna and the team.Similar opinion? Write a review on ieatwords.com.au!
- Dale Alcock Homes South West
- Verified customer
Excellent team, excellent service!
Our build so far has been a memorable experience for all the right reasons!
The team are friendly, efficient and knowledgeable. They do not make you feel you are asking silly questions. In particular Paul Taylor was instrumental in our decision to build with Dale Alcock. He offered a relaxed, informative service we trust.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Sally,
Thanks so much for your review! We are chuffed that it's been such a memorable experience for you so far. We certainly will pass on your kind words to Paul too, he certainly does have a rel... Read more
axed and professional manner that all of his clients love him for.Similar opinion? Write a review on ieatwords.com.au!
Sarah HaywardSouth West, WA
- Dale Alcock Homes South West
- Verified customer
Never thought I’d be a homeowner!
As a single mum, knowing absolutely nothing about building or buying, and having no one to bounce ideas or information off, the team at Dale Alcock made the process extremely easy and stress free! They answered all my questions, no matter how stupid, and kept me to to date with everything.
When I voiced a concern, they were quick to set my mind at ease. So far the workmanship has been fantastic and the communication has been great.
The final cost was pretty much what was estimated, so no hidden surprises. I never thought I’d ever be a homeowner but here I am!
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Sarah,
Thank you for sharing your experience and congratulations on becoming a homeowner! ... Read more
It's awesome to hear you've enjoyed the journey and felt supported along the way. It's important to us to make the whole building process easy to understand. We want you to feel confident with every stage of construction so you enjoy the experience, with no added stress. Making the process easy and hassle-free for our clients is our top priority. We hope the rest of the building journey is enjoyable & exciting! Kind regards, Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
daleclarkSouth West, WA
- 2 reviews
- Dale Alcock Homes South West
- Verified customer
Our 3rd and final home
We decided to build with Dale Alcock Homes due to the good reputation, quality of their builds, great trades and beautiful Display Homes. This is our 3rd home and first with Dale Alcock Homes. We knew this time would be our forever home so we had to choose the best, reason why we decided to go with Dale Alcock. We are only at the early stages of construction but we could not be happier so far. The service so far has been outstanding and quick. We bought an old house that we had to demolished and built on. We looked after the demolition process ...Read more
ourselves with all the guidance from the builder. The quality of products available included in our range was fantastic so we only had to do minimal upgrades. In the past with different builders we had to upgrade everything. The Prestart person was very knowledgeable, patient and helpful and made sure we discussed every item in the house with no rush or pressure. We cannot wait to see the finish product and I have all the trust that Dale Alcock will deliver a quality home.1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Dale,
Wow what an outstanding review! Thanks so much for sharing your experience, we will certainly be passing on your kind words to the team! ... Read more
We only use the best of the best practices throughout the building process, this involves careful planning, meticulous execution and the use of the best tradespeople and the finest quality materials in all of our homes. We are extremely proud of our high reputation and make sure that all of our homes are adaptable for multiple different purposes. Enjoy the rest of your build, we cannot wait to see your home once it’s finished! Warm regards, Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
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Dale Alcock Homes S.Dale Alcock Homes South West
Hi Elizabeth,
Thanks so much for your fab review! It comes as no surprise to us to read how much you loved your experience with Donna as your New Homes Consultant, she certainly is extremely dedicat... Read more
ed and has so much passion for getting it right for her clients! With her many years of experience she has a lot of knowledge and advice to pass on, and lucky for her clients it means their home often turns out better than expected!