From February 12, 2022, Dale Alcock Homes Perth is donating $50 to The Salvation Army WA, to thank customers for completing a review. This donation is provided irrespective of rating. It is possible that reviews were written by customers who received such a reward. Previous incentives include a $50 Coles Myer voucher (January 2017 to February 2022.)
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Matthew M.Perth, WA
- Verified customer
Designing our dream home.
We have been unbelievably happy with our experience with Andrea Miller at Dale Alcock Homes. Previously building through a budget builder we couldn't have had more contrasting experiences.
Our experience started with a casual, polite, open and honest conversation at the Marley display home in Bennett Springs, with a look to build a real family home. An obligation free meeting followed at the head office to really get to know what Dale Alcock Homes offered in terms of floorplans and showroom options. We expected pressure and stress, but instea...Read more
d experienced true professionalism and courtesy. Our dream of a bigger block, from a trusted builder seemed achievable. Andrea has thorough knowledge of all aspects of the building process and the products they proudly use. If we needed Andrea to clarify anything for us it was with minimal delay. Many a time did we pop in on her while in a display home, she always found time to help tinker with our design prior to officially committing to the build. We did compare a few other building companies, some of which having mind boggling special offers, but in the end made our decision on trust, professionalism and integrity. It really is remarkable that Andrea didn't warn us of other building companies, like many others do. She preferred to give examples of when a Dales build did have significant construction issue and they did the right thing to resolve it. We understand that not all builds are trouble free, but we have supreme confidence that our concerns wont be ignored and will be fixed. We look forward to the construction stage, knowing that Andrea has put us on the right path.1 comment
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MistyPerth, WA
- Verified customer
Top Notch
We were lucky enough to have been referred to Max by Paul from Dale Alcock South West (as we were building in Perth) after visiting the amazing Dunsborough display home and falling in love. From assisting us to redesign plans to fit our narrow block, to answering our (sometimes dumb) questions at 10pm at night and at times having to deal with our childish humour, Max has been a pleasure to work with. His commitment to his role at Dale Alcock is second to none and this made the process of planning our home a breeze. He alleviated our stress with...Read more
his ability to answer our questions regarding demolishing and the costs that may be involved with this and was upfront and honest about many of the costs that may sometimes be overlooked during this process. We both could not fault Max's personability and dedication to make the home of our dreams come to life. For anyone looking to build in the future we would recommend speaking to Max! 10/10 mate.1 comment
Dale Alcock H.Dale Alcock Homes
Dear Misty,
Thanks for this lovely feedback on Max and your experience with Dale Alcock so far. It's great to hear your awesome recommendation of Max and just how much he has helped you on this exciti... Read more
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Nick LoganPerth, WA
- 3 reviews
- Verified customer
Many thanks Sharelle Page.
When we decided to downsize over a year ago we visited many display homes and identified a few that we liked enough to take further. Sharelle was the Dale Alcock representative and although we had initially thought that Dale Alcock would be a bit too expensive for us, she was very helpful in identifying a design for us and, together with her colleague Richard, helping us to modify the design to exactly meet our needs.
We had lots of help in pre-start from Brittany to help us chose our inclusions and Kara kept us in touch once the build was und...Read more
erway. We chose to use a building inspector at a couple of stages during the build and he identified some problems that were promptly dealt with by our site manager. The build took about 6 months which was on schedule. We have now been in the house for 3 months and we are delighted with our new home. It did cost a little more than we had originally planned but we are happy that we did pay for some extra inclusions as it has made the house exactly what we wanted.1 comment
Dale Alcock H.Dale Alcock Homes
Dear Nick,
Thank you so much for taking the time to leave this review and congratulations on your finished home. It's fantastic to hear how helpful you found Sharelle, Brittany and Kara throughout you... Read more
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BrendanPerth, WA
- Verified customer
Setting a high bar for the rest of our journey!
So far we have been listened to, our priorities for the design respected, and enjoyed each meeting with Scott and the rest of the team at Dales.
The designers met the brief with many great suggestions that we took on board, and all within budget.
Looking forward to the next fun stage of pre-start (look out we have been watching The Block) and a pad party by the end of summer (no pressure!...well maybe a little).
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Brendan,
Thank you for taking the time to leave this review. We're pleased to hear you've enjoyed this first stage with Scott and our design team. We love the final home design - the kitchen and ... Read more
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- Verified customer
Compete confidence
Scott and the team at Dale Alcock Homes have done a fantastic job walking us through the process of creating our first home. Designing a bespoke house is challenging but Scott totally understood our vision and budget. Our experience has given us complete confidence that we made the right decision to use Dale Alcock Homes.
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Craig and Jodie,
Thanks so much to taking the time to leave this review. It's great to hear how happy you are in your decision to build with us!
Absolutely love the finished home design, that ensuite will be so luxurious!... Read more
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- Verified customer
Andrea Miller
We chose Dale Alcock Homes because we wanted to demolish and build with a reputable WA builder. We first met Andrea (New Homes Consultant) when visiting the Marley display home in Bennett Springs. From that very first meeting, she was engaging, helpful and knowledgeable and provided good advice on the size and type of house which would fit our block. We are so grateful to have chosen Andrea as our New Homes Consultant, because from Day 1 she took care of the whole process and guided us through.
Having no previous experience in building or cons...Read more
truction, we found Andrea's pragmatic advice throughout the preconstruction stage very useful, which made every decision less daunting. Andrea was exceptional at providing recommendations and suggestions on demolition, build and design that helped us keep within our budget. She was most obliging to answer all of our questions, was quick to respond and maintained regular contact. She is a wealth of knowledge and lovely to work with and we would highly recommend her to anyone who is thinking of building with DAH. John & Aline1 comment
Dale Alcock H.Dale Alcock Homes
Dear John and Aline,
Wow thank you so much for this lovely review, it's great to hear how helpful Andrea has been as you've embarked on your first building journey!
We love your home design, the Wedg... Read more
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Rick and HeatherPerth, WA
- Verified customer
Amazing Industrial style Farmhouse design
Amazing team and amazing design - We couldn't be happier. This is the second time we have built with Dale Alcock Homes and based on our previous build experience with them wouldn't go anywhere else. As like the last time nothing has been too much trouble and, thanks to the design team, the plan and elevations look brilliant.
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Rick and Heather,
Thanks so much for taking the time to leave this lovely review! We are so pleased to hear you are building with us for a second time around, and how happy you have been with our... Read more
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- Verified customer
Our dream home is nearly completed
We would like to say how exited myself and Louise are now we are approaching the end of building our dream home with Dale Alcock, it all started from meeting Trevor Rigby in the showhouse in lakelands,awsome guy,and would recommend to anybody out there who are wanting to build,we were then passed on to the girls at the main office at Osborne park,every single one of you who we have worked with throughout our build,you are all fantastic,if we could give you more than 10/10, we definitely would,all you guys have made it so special in helping us b...Read more
uild our dream home,like we said, we are nearly at completion, A big thankyou to Dave the supervisor for putting up with us too lol,Rachel is still in contact with us nearly every other day,and we would really like to thankyou you too,when you come into work and there is another email from us,but we would honestly say we both so looking forward to the day when we recieve our keys,we will will miss you guys,it wont be goodbye,it will be see you all again some time. Thankyou all again. Mark & Louise Rainton.1 comment
Dale Alcock H.Dale Alcock Homes
Dear Mark and Louise,
Thank you so much for leaving this wonderful review at what I'm sure is a very exciting stage! It's awesome to hear of your positive experience with everyone you dealt with, righ... Read more
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NathanSydney, NSW
- Verified customer
Well managed project
Dale Alcock Developments were one of a number of builders that were consulted prior to requesting a tender for a nine unit residential development. From the outset all DAD's staff were very accommodating from initial discussions, quoting, pre-start nothing was too much trouble.
During the build process both the Site Manager and Project Manager were available to discuss any aspect of the project, whether over the phone, by email or on site. The project was well managed with a clean and organised site and trades that appeared happy to be involved...Read more
1 comment
Dale Alcock H.Dale Alcock Homes
Hi Nathan,
Thanks so much for this great feedback on your experience with Developments by Dale Alcock. It's great to hear you would happily recommend our Developments service and we hope to work with you again in the future.
Wishing you all the best.... Read more
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RobertPerth, WA
- Verified customer
Making our Dream First Home a Reality
My partner and I have spent months trying to find a place to live that fits our lifestyles, but the odds were always against us. Existing places were either too small, too expensive or just had too many issues. We decided our only option was to build. So we met with Peter Platell, our consultant, and started putting plans to action.
Peter's genuine interest in getting us the best home for our lifestyle, within a budget we can afford, has made the whole experience surreal. His hard work and attention to detail has given us confidence that we ...Read more
can achieve our dream of owning a home we will love. His experience has given us useful insights that we likely would have missed given this is our first build, and we couldn't be happier. I would highly recommend Peter Platell to anyone looking for a great building experience1 comment
Dale Alcock H.Dale Alcock Homes
Dear Robert,
Thank you so much for taking the time to leave this awesome feedback on your experience with Dale Alcock Homes so far. It's great to hear how helpful Peter has been in helping you find th... Read more
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Thea
- 2 reviews
- Verified customer
Pre-construction
We recently sold our house but were unsuccessful in finding a house to buy which would suit our individual needs. By chance we visited some display homes at which we began a discussion with Max and from that we decided to build a house which would suit us. Max has been extremely helpful and understanding, not to mention patient, in helping us to find a design which is what we want and within budget. We are really pleased that he has been on this journey with us and we appreciate his honesty and expertise. We have no hesitation in passing his name on to others who are thinking of building.
1 comment
Dale A.Dale Alcock Homes
Dear Thea,
Thank you for this lovely review on Max, it's great to hear how helpful and understanding Max has been for you throughout the process so far! We love the finished home design, the master su... Read more
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Thea
- 2 reviews
- Verified customer
Pre Construction with Max Williams
We recently sold our house and were unable to find a house to purchase with suited our individual needs. By chance we visited a display centre and after some discussion with Max we decided to pursue the option of building a new home. We discussed this option with some builders and decided that Max was offering he best service and option. He has been extremely helpful and understanding during the process to date. We have found his enthusiasm, knowledge and honesty very refreshing and appreciate the fact that he accepts that we have a budget within which we need to work. We have no hesitation in recommending him to friends and acquaintances which are thinking of building.
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Thea,
Thank you for this lovely review on Max, it's great to hear how helpful and understanding Max has been for you throughout the process so far! We love the finished home design, the master su... Read more
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- Verified customer
A great sales experience with Sharelle Page
We have just finished our pre-start and our sales consultant Sharelle has been awesome in helping us to create our dream home. Sharelle has taken the time to understand us and how we live, and used this to design a home that not only works for us now but that will work for us well in to the future. Sharelle has helped us with all aspects of our journey even those not related to our build and has offered her experience and expertise at every stage. I would highly recommend Sharelle to anyone looking at building.
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Maree,
Thanks so much for leaving this lovely feedback on your experience with Sharelle. It's just fantastic to hear how helpful she has been and how much she has guided you on your building jour... Read more
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- Verified customer
May the build be as smooth and pain free as pre- construction
We still in pre-construction, tweaking floor plans. So far been very pleased with service from Max - he has been patient and encouraging through many hours of discussion and many idea changes, listened and responded to wishes, explaining why if some weren't quite possible. Importantly has helped to keep a rein on budget.
Ivan was spot on with his design - managed to incorporate all desired rooms and maximising on views with great flow and balance throughout.
1 comment
Dale Alcock H.Dale Alcock Homes
Hi Marlen,
Thank you for taking the time to leave this feedback on your experience with Max and Ivan! It's great to hear how happy you've been with both of their work. Your final design looks amazing... Read more
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Derek Hughes
- 2 reviews
- Verified customer
Dale Alcock Homes post construction Service
We recently noticed some cracking within the cornice in our home. We contacted Dale Alcock Maintenance and they made arrangements for the Service Manager Frits Van Der Velde to come out to inspect the cornice. Even though the house was 6.5yrs old Frits agreed to make good repairs/replacement. Frits was very knowledgeable and provided lots of advice. Frits was punctual and very accommodating. We are very happy with the response and outcome. We highly recommend the after sales service provided.
1 comment
Dale Alcock H.Dale Alcock Homes
Hi Derek,
Thank you so much for leaving this review about your experience with our post construction service! It's great to hear how highly you regard Frits, he is a great asset to our team.
We are gl... Read more
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Sarah APerth, WA
- Verified customer
Fantastic experience so far
Once my husband and I decided to demolish our house and rebuild we undertook the daunting task of deciding which builder to go with. Having talked to so many consultants and seen so many different designs it was difficult to decide which builder would be right for us. We first meet our consultant Max Williams from Dale Alcock Homes at a display home and he immediately stood out above the rest of the consultants that we had meet as he was genuine in his intention to help us build our dream home. He was also one of the few who talked to both of u...Read more
s equally and not directing more towards my husband. Since that meeting he has gone above and beyond to ensure that our new home is everything we want and more. Communication with Max has been easy and frequent and he has worked around our busy work schedules to get our plans drawn up and changes made that we have wanted. He has listened to all our concerns and queries and has drawn on his experience to give us many suggestions of how we could improve the design of the home. We could not be happier with the service that Max has provided and he has made what could have been a stressful process very straightforward, explaining every step of the way. While we are only in the pre-construction phase our experience with Max, Hannah and the Dale Alcock team has been amazing and they have provided a huge amount of support during this journey so far. We can't wait to start construction on our new home.1 comment
Dale Alcock H.Dale Alcock Homes
Dear Sarah,
Thank you so much for taking the time to leave this feedback on your journey so far! It's just fabulous to hear how happy you have been with Max and all the support he has provided you. Ma... Read more
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- Verified customer
All Dale Alcock Homes personal are definitely a Great Team to work with.
This is the third build with have partnered with Dale Alcock Homes and on each occasion we have found ALL personal absolutely wonderful to work with. They are pleasant, friendly, knowledgeable and they all treat you like family. When building with Dale Alcock Homes you know you are going to get quality trades people and a quality build. We are just beginning with the third build but know it will be another great experience.
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Ruth and Ian,
Thank you so much for taking the time to leave this review, and we are so glad you continue to put your trust in the Dale Alcock team.
We love having you apart of the Dale Alcock f... Read more
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Stephen A.Perth, WA
- Verified customer
Off to the perfect start with Harry Lewer and Dale Alcock Homes
We came over to Perth in early January just starting to look at house and land as we knew we wanted to move from Sydney but didn't have a time frame as to when it would all happen as we still hadn't sold our Sydney property. We found explaining this to most New home salesmen that they had no interest in us what so ever! Then we walked in to a Dale Alcock Display home at Jindalee where we met Harry. That's where things changed for the better. Harry straight away didn't care if it was going to take us 12 months, 18 months to sell our Sydney prope...Read more
rty and move he was more than happy to listen to what we wanted to achieve and how we could achieve it. After flying back to Sydney Harry kept in touch with us and we started to come up with a design and a bunch of "to have items". We ended up moving in May and sold Sydney by September. In this time we went through 8 designs changes which I'm sure drove Harry crazy but he was more than accommodating and understanding as this is going to be our forever home. This is where Harry went far above and beyond his sales role as not only was he understanding and helpful in so many ways but he also helped my partner and I find employment as we were both new to Perth!!! We have been blown away by Harry's kindness, honesty and helpfulness in what has been a stressful time for us trying to move across country, find jobs and find a house. Harry is an absolute credit to Dale Alcock Homes that we believe should be acknowledged far much more than what it will be.1 comment
Dale Alcock H.Dale Alcock Homes
Dear Stephen,
Wow what an experience! Thank you so much for sharing this lovely feedback on Harry, it's clear he has gone above and beyond to help ensure you were able to create your dream home design... Read more
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Toni HughesPerth, WA
- Verified customer
Excellent
After a rocky start, we were allocated Sharelle Page to assist in building our dream home, Sharelle is brutally honest, passionate and has amazing design skills. I couldn't imagine being on this journey with anyone else, as you are always her priority. Sharelle takes the time to learn about who you are and what you want in your dream home, you can rely on her to tell you what works best on your block and she goes above and beyond to help every step of the way. Sharelle assists with design ideas and accomodates your needs without blowing your budget. Build with confidence, build with Dale Alcock Homes and make sure that you get Sharelle Page to help make your dream a reality!.
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Toni,
Thank you so much for taking the team to leave this lovely review about your experience with Sharelle! Sharelle is so passionate about what she does and it's just so great to hear how accom... Read more
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Ping and JoPerth, WA
- Verified customer
Excellent Team and Communication - Much appreciated!
Having gone through the stages of planning/designing, pre-start meeting, and pre-construction in the last 6 months, words could not express our gratitude to the three main point of contact, Kevin Shaw, Brittany Banks, and Tess Westlund! Each of them holds very high standard professionalism towards our journey and solved many unexpected issues along the way! They have taken their time to get to know us and our culture in order to provide unbiased and realistic suggestions whenever we were overwhelmed with the options that Dale Alcock offers! The...Read more
y have been very warm and patience with us the entire time. They have also been maintaining excellent communication with us to provide us with timely updates via email, phone call, text messages, and onsite meetings. Not to forget to mention that we work full time so they had kindly arranged many after hours meeting to accommodate our schedule as well! In summary, we highly recommend Kevin Shaw, Brittany Banks, and Tess Westlund to anyone, who is planning to build your dream home!!! Heartfelt appreciation to all their time, patience, understanding and efficiency!!!2 comments
Dale Alcock H.Dale Alcock Homes
Dear Ping and Jo,
Wow what fabulous feedback, thank you so much for taking time to share your experience with Kevin, Brit and Tess! It is just fantastic to hear how helpful they have all been througho... Read more
Thanks Megan for your warm wishes! Much appreciated! Ping & Jo
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Questions & Answers
Dale Tasked
Hi, I built with Dale Alcock homes in 2011 and have cracking running along the cornice join to wall and also continuing to run down the wall, every room has substantial cracking and large pieces of gyp rock have fallen out exposing the brick behind it, some cornice has cracked through badly also, it looks like the roof has moved exposing where the gyprock line finishes from time of home handover. After paying for the house to be painted this will have to be re-done when cracks are repaired due to the
sheer number of cracks requiring repair. I would like to know if Dale Alcock are responsible for repairing these issues under warranty and also inspecting roof movement as the root cause of cracking issues??
6 answers
Dale Alcock H.Dale Alcock Homes
Hi Dale,
Thanks for getting in touch. Could you please message us with your best contact details so someone from our team can be in touch?
Thanks in advance,
Warm regards,
Megan
Our home was finished in 2015 and we also have extensive cracks on walls and ceilings in nearly every room of our home. As well as cracked tiles and substantial fittings that show tarnishing that cannot be cleaned.on reading the latest reviews, Dale Alcock must have picked his game up after our home because the finishes and even the way the hand over was done can only be described as unprofessional. After trying to rectify certain issues that have just returned, we were left emotionally drained from all the changing management and different trades tracing through the house months after we moved in. We thought we were getting a good builder to build our house in Coogee, so we did not go to a cheaper builder. Turns out Dale Alcock at that time were just like a cheaper builder with some of the tradesmen being very slack and site managers that did not check jobs effectively.
Customer S.Dale Alcock Homes
Hi Sonia,
Could you please message us with your best contact details so someone can be in touch today?
Thanks,
Abbey
Christianasked
HI there,
I have just purchase a property in Pearsall (we are the second owner). We have had a building inspector and a ceiling fixer come out to the house and have been advised by both that the ceilings through out the house have sagged and the bad glue (purple in colour) that DAH used in the past has failed (apparently this is a common occurance). In some areas there is nothing holding up the ceiling other than the cornice!
They have also advised that it is so bad in the master bedroom that they don't believe it is safe to sleep in that room and is actually dangerous.
Can someone please contact me to advise on what Dale Alcock Homes are wiling to do with this situation?
Thank you.
Christian
1 answer
Dale Alcock H.Dale Alcock Homes
Hi Christian,
Thanks for getting touch, can you please provide us with your best contact number and I will have a member of our team get in touch with you.
Warm regards,
Megan
Natalie A.asked
We are the second owner of a 2003 Dale alcock home. We have structural concerns with the steel poles around the perimeter which go straight into the ground. At installation they mustn't have been correctly protected and now they are rusting through. Are we eligible for warranty claims? Thanks
1 answer
Dale Alcock H.Dale Alcock Homes
Hi Natalie,
Thanks for getting in touch. Could you please leave me your best contact detail and I will get a member of our team to be in touch.
Warm regards,
Megan
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Dale Alcock H.Dale Alcock Homes
Dear Matthew,
vices! We love what you've achieved with your home design. the walk in dressing room will be so fun filling up! Glad to hear you are looking forward to this next exciting stage on your building journey.Thank you so much for taking the time to leave this amazing feedback on Andrea Miller and your building journey so far. It's fantastic to hear how highly you regard her knowledge and ser... Read more