From February 12, 2022, Dale Alcock Homes Perth is donating $50 to The Salvation Army WA, to thank customers for completing a review. This donation is provided irrespective of rating. It is possible that reviews were written by customers who received such a reward. Previous incentives include a $50 Coles Myer voucher (January 2017 to February 2022.)
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Dale Alcock Homes (page 4 of 28)
Reviewer Photos & Videos
SharonPerth, WA
- Verified customer
Would not have had the confidence to build without Harrys help!
After several months of home opens and researching the market online every day, I was unable to find any home that captured all my needs/wants. I made the decision to look at a home & land package but land in more established suburbs had limited frontage. It was only after having a conversation with Harry Lewer at the Dale Alcock Display home in Eden Beach that we discussed designs with 10m wide frontage and Harry offered to show us a recent build in an established area that had a 10m wide frontage. After seeing this design, I knew I wanted to ...Read more
build with Dale Alcock. It seemed that from just a few conversations Harry seemed to know exactly what my son and I were looking for in our next home. Designing our home with Harry has been effortless and a reassuring experience and has been delivered with a rare professionalism and what can only be described as a genuine personal interest in creating a home and a lifestyle for my son and I. We are really looking forward to our build experience with Dale Alcock and hope that the future stages can be delivered to the same high standard that Harry has set for the brand.1 comment
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wayne1Perth, WA
- Verified customer
Harry Lewer
Having already built once before, we decided this time it was critical we selected a quality builder we would have 100% confidence in, and a New Home Consultant that was down to earth, not pushy or salesman like, and have the patience to deal with us, especially as we are renowned procrastinators. Based on feedback over many years, Dale Alcock was on our shortlist of builders, but it wasn’t until we stumbled across Harry Lewer one weekend when viewing a Dale Alcock display home that we felt comfortable that these 2 critical factors were finall...Read more
y met. We immediately made the decision to start the journey with Harry, knowing that we could always pull out if things weren’t working out well. Our selection in fact could not have been better. Throughout our journey to pre-start, Harry was absolutely fantastic, patient, calm, professional, providing sound advice and ideas along the way, and always responding quickly with our many questions or requests for information. After creating 7 different versions of our house plan, we are absolutely delighted with our final design, and owe much of it to Harry and his dedication in working with us until we were totally comfortable with the end result. I know we still have a long journey from here until our house is complete, however so far everything to this stage has been as positive as we could have possibly hoped for. So if you are looking for a New Homes Consultant who is down to earth, patient, 100% reliable, truly listens, and goes far and beyond to service all your needs, then we recommend you contact Harry and decide for yourself. From us Harry, thank you so much !!!
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Wayne,
Wow what a pleasure to read such an amazing review about Harry and your experience so far! It is just so great to hear how happy you have been with him, Harry is certainly an asset to our ... Read more
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4.7(807)Samy L.Perth, WA
- 2 reviews
- Verified customer
Five Stars
Cannot fault any aspect of our Dale Alcock experience. We had no hitches, no setbacks and everything was completed to a very high standard. Every person we dealt with was fantastic. There were no surprises in cost or any unmet expectations. We felt educated, valued and in-control the entire time.
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Samy,
Thank you so much for taking the time to leave this review! It is so awesome to hear you've been pleased with everyone you've dealt with! And congratulations on your one year anniversary in... Read more
your home! Wishing you many more years of happiness in your Dale Alcock home.
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- Verified customer
Sharelle Page
My husband and I would like to share our utmost appreciation to Sharelle Page.
For persisting with us and our many hurdles that we have faced. We are a couple that will not give up on our dreams and Sharelle has always been there to pickup where we have left off.
We met Sharelle at Woodvale display home in 2018. We gave Sharelle our criteria for our Forever Home. She new exactly what design would suit our family and had so many ideas. She also advised us of the perfect block of land for our new home. Sharelle has always made time for any questi...Read more
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Hayley,
Thank you so much for your lovely feedback on Sharelle, it's brilliant to hear how much Sharelle has helped you on your journey. We love your home design, the open-plan kitchen, dining a... Read more
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ShaleenPerth, WA
- 2 reviews
- Verified customer
Fantastic job Harry Lewer! A great asset to Dale Alcock!
We met Harry from one of the Dale Alcock's beautiful display homes and we are very glad that we did. He is nothing short of amazing!
He provides you with all the information that you need plus those that he thinks are useful. He is very polite, prompt and efficient . He is genuinely interested of achieving with you your goal. Through Harry's expertise in home building he made it possible for us to have the home design and size that we want in an estate where restrictions and many other factors have to be considered.
As a second home buyer, w...Read more
e asked many questions. Too many in fact. He is always happy to address them. We made him aware of our budget situation and he helped us find the best lot within our price range, even saving us a few thousands for less site works. He is very transparent with costs. The last thing you want is being surprised with additional expenses down the track when you have already committed. Truly, he is a great asset of Dale Alcock homes and we are fortunate to have him as our New Homes Consultant. Thank you so much Harry! It has been our greatest pleasure working with you. We cannot wait to start building our beautiful home with Dale Alcock and turn our dream coastal home into reality. When it does, you know you made it happen Harry! All the very best! And to those who have Harry Lewer as there Consultant, you are in the best of hands! Shaleen and Stuart1 comment
Dale Alcock H.Dale Alcock Homes
Dear Shaleen and Stuart,
Wow what a pleasure to read this lovely review! It's fantastic to hear how happy you have been with Harry, he certainly is an asset to the Dale Alcock team.
We love your home ... Read more
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Amanda CPerth, WA
- 2 reviews
- Verified customer
Sharelle Page
My husband and I are very grateful to have Sharelle as our sales consultant from Dale. I remember rating her 5 stars while I was leaving the display home in Catalina not knowing for sure at that time if we were going to build a home with Dale. She is a hard worker and always available to answer our text/email/calls. We are very pedantic and difficult and she managed to satisfy all our requirements. We highly recommend Sharelle for her dedication to her work and her commitment to make sure you have a pleasant and smooth journey in building your dream home.
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Amanda,
Thank you so much for this lovely review about Sharelle! It's awesome to hear you speak so highly of Sharelle, she is a dedicated worker and always ensures the process is as seamless as p... Read more
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Charlie Garner
- 2 reviews
- Verified customer
Going Above and Beyond and Even Further...
We are in the construction phase at present so my review is based on pre construction phase:
Dale Alcock have been incredible. We had some major setbacks with the land (no fault at all of Dale Alcock) and were badly messed around. My partner and I even thought about cancelling it all. However Dale Alcock kept our hopes and spirits up and helped mentor us through the difficulty and we are now on our way to building our dream home.
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Charlie,
Thanks so much for this great feedback! We are sorry to hear the beginning of your journey had some major setbacks but we are delighted that our team were able to turn your journey aroun... Read more
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ChanelPerth, WA
- 2 reviews
- Verified customer
VERY Happy with Harry!
As first time builders, my Fiancé and I did the norm and shopped around meeting various Sales Consultants at display homes all over Perth. After a thorough shop we came back to Harry.
The Dale homes certainly were our style and and the quality was a cut above the rest, but it was Harry's professional and friendly service, exceptionally speedy response time and ability to go above and beyond that made up our mind to choose Dales.
We were extremely impressed with Harry's ability to interpret our needs and design a house that was exactly as we en...Read more
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Chanel,
Thank you so much for this lovely review about your experience with Harry so far! We are thrilled to hear that it's been a smooth and fun journey for you, which we are sure will continue ... Read more
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Other Home Builders
Tracey F.Peel, WA
- Verified customer
Absolutely thrilled with our first home!!!!
Our key handover was presented today by our wonderful Client Relations team leader Kara. What a seamless journey it has been from the beginning to the end. Our beautiful home was built in just under 7 months thanks to our project manager Dave. The workmanship is outstanding in all areas, Dave noticed and remedied some minor issues immediately, my husband and I are so thrilled with the results. Kara kept us updated every Tuesday with the progress of our home and emailed us photos. Any queries or issues we had were dealt with quickly and prof...Read more
essionally. To us it's not about finding minor issues within your home when building, it's about how those issues are dealt with that counts and Kara and Dave certainly went above and beyond to make sure we were 100% happy. Our final cost was a little more than our original contract price due to us deciding to spend more on variations/upgrades which was money well spent in our view considering the perfect outcome. After many months of researching different builders we decided to choose Dale Alcock because of the 5 star product reviews as well as recommendations from work colleagues. We can honestly say now that we have our keys that it was the best decision we could have ever made. We can't thank the whole Dale Alcock team enough for making our home building journey an exciting and memorable one. And thank you Kara for the beautiful glasses and cookbook gift given to us at our key handover!!!this is not the end...but only the beginning....1 comment
Dale Alcock H.Dale Alcock Homes
Dear Tracey,
Wow it was such a pleasure reading this lovely review! I have passed this on to Kara and Dave who are just so thrilled to hear your feedback.
Our team are all about providing the best pos... Read more
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Find out how Dale Alcock Homes compares to other Home Builders
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MattPerth, WA
- 2 reviews
- Verified customer
Building made easy with Harry Lewer
As first home buyers, my partner and I were completely unbiased to consulting with any particular builder. When we first met Harry, his honesty was the key thing that resonated with us and immediately we knew we would enjoy our experience. He was able to deliver on his promises and fought hard for everything we wanted in our first home, and it has made us very excited to build with Dale's. We look forward to seeing the finished products and already have high hopes for our build. If you are in the market for a a first home and you have any uncertainties and not sure who to trust, Harry is your go too.
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Matt,
Thank you so much for this lovely review on your experience with Harry and Dale Alcock Homes so far! Building your first home is an amazing milestone and it's great to hear how excited you ... Read more
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- Verified customer
Excellent
Sharelle Page was the host at the display home.
You would not find a more honest, enthusiastic and knowledgeable person to sell a new home.
Problems we thought we may have were quickly remedied by Sharelle with easy solutions she knew from her own knowledge of building techniques.
Sharelle also returns your calls promptly, answering any questions or concerns we may have h...Read more
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Steve and Deb,
Thank you so much for this lovely review! Wow, it's great to hear how helpful and supportive Sharelle was for you both - she really is a superstar!
Congratulations on hitting this... Read more
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Sean H.
- 2 reviews
- Verified customer
Great and bespoke client service
We first made contact with Richard Wetterhahn from Dale Alcock in the Brabham display home and immediately felt like we were receiving a great, genuine level of customer service. Richard was great at articulating our wants for our dream home into one of Dale Alcock's pre-made plans without blowing our budget or adding on too much extra cost. We changed what we wanted included in the design a number of times which made the process a lot longer and meant that we missed the cut-off for Dale's Advantage Series package at the time, however, this was...Read more
honored by the Dale Alcock team with no pressure being put on us to sign up straight away. We had concerns about the soil grade on the block, as we are building next to swampland, and we thought that the site costs may increase above the estimate provided by the land developer so we had a soil test conducted on the land we plan to purchase prior to titles being issued. This uncovered that the site costs were a lot more than anticipated. Richard and David (the Sales Development Manager at Dales) spent a tremendous amount of time fighting our case with the land developers and genuinely wanted to help us find a solution and bring the land and build back into our budget. I cannot thank them enough for their individual efforts in this area. If you are looking for a quality build and want to receive a great level of customer service from a genuine "non-pushy" builder, we highly recommend Richard and the Dale Alcock team.1 comment
Dale Alcock H.Dale Alcock Homes
Hi Sean,
Thank you so much for taking the time to leave your feedback about your experience with us so far! We are so pleased to hear how helpful Richard and David have been for you during the issues ... Read more
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ChrisPerth, WA
- Verified customer
Sharelle Page is amazing.
We met Sharelle at a display home in Mindarie. We loved her energy from the moment we met her. We knew she was the one we wanted to help us with this big step in our lives. She is always on the ball and has great open communication with us, with each step along the way. She has been nothing but helpful and quick to answer any questions we may have. Would highly recommend anyone who is thinking of building with Dale Alcock Homes to reach out to her- the service is amazing.
1 comment
Dale Alcock H.Dale Alcock Homes
Hi Chris,
Thanks so much for sharing your feedback on Sharelle! It's fantastic to hear how helpful she has been as you begin this exciting journey.
We are sure Sharelle will continue to offer amazing service as you continue your building journey!... Read more
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TOP OF THE LADDERPerth, WA
- Verified customer
Top Of The Ladder
From the first moment I approached your representative at the Display home I was given top treatment.
Within two days Andrew Owen rang to arrange a meeting and came to visit me at home and went through my self made plan with me. From there it all flowed beautifully - from Danika to Laura to Bob and last but not least the reception staff. So helpful and friendly and nothing was too much trouble.
My only negative vibe would be the Stirling Shire Council and the delay re neighbours, but Bob and Danika handled that ticklish situation beautifully.
The final cost was a little more than I first anticipated, but hopefully the end product will be worth it.
Cheers and many thanks
Jan Bradshaw .
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Jan,
Thank you so much for this lovely review about your experience with us so far! It's great to hear the whole team has assisted to help make your journey as smooth as possible. Wishing you all... Read more
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David A.Perth, WA
- 2 reviews
- Verified customer
Amazing customer service in all areas
Everything for us went really well. we had inspectors come in and say the workmanship was awesome.
I have also not come across any issues post build and am extremely happy. any issues I had during the build, Brad and Emma sorted it really quickly to the point I can't even remember there were any problems.
1 comment
Dale Alcock H.Dale Alcock Homes
Dear David,
Thank you so much for taking the time to leave your feedback about Emma and Brad! It's awesome to hear how helpful they were during your building process, and how happy you are with your n... Read more
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Find out how Dale Alcock Homes compares to other Home Builders
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TenillePerth, WA
- Verified customer
Enjoyable Building process
We met Andrea at Dale Alcock on our first visit to a display home and then made the decision to build. Andrea kept us informed and communicated regularly throughout the process. She made sure she had a good understanding of our needs and worked with us over multiple appointments to ensure the design was what we hoped for within budget. So far we have been impressed with Dale Alcock's products range and expertise. The process has been efficient and seamless. Andrea's regular communication has made the process very easy.
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Tenille,
Thank you so much for taking the time to leave this lovely review about Andrea! It's great to hear how impressed you've been on your journey so far. The Marley is one of our favourite ho... Read more
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OscarPerth, WA
- Verified customer
The Perfect Family Home by Dale Alcock Homes
Our journey of owning a family home started when we walked into a display home in Brabham WA. We met Richard who we are forever grateful for having met him because he sat down with us and took us through what we needed to do and what we thought was impossible, turned into a possibility. We found all the staff at Dale Alcock being very supportive, friendly, always ready to help, quick to act and giving alternative options and recommendations when the need arises. I would also like to mention Emma who has been our contact point. She has done an e...Read more
xcellent job keeping us informed and always getting back to us when we have a query. She has ensured that we are always upto date with whatever is happening. Again I would also like to say that the cost of the house was reasonable and fair and better compared to many other builders. The build and workmanship of the house is high quality and stands out from the rest.1 comment
Dale Alcock H.Dale Alcock Homes
Dear Oscar,
Thank you for taking the time to write this lovely review! We have passed this on to Richard and Emma who are just so pleased to hear. You must be getting excited now as your build nears ... Read more
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Adrian Karen and JaydenPerth, WA
- Verified customer
Sharelle Page
We made the decision to build recently, however, having never built before, we had some wish list ideas but nothing solid on what we really wanted and what we could actually afford.
From the minute we walked into her display home in Mindarie, to where we are now as we head to the pre-start stage, Sharelle Page from Dale Alcock Homes has been amazingly supportive, and has set us on a fun, exciting and stress free building journey.
She has always been genuinely interested in what we want to achieve, and has done everything she can to assist in ...Read more
finding the right block and house design that ticks all our boxes, and keeps us within our budget. Sharelle is always available to assist with any concerns we have, as silly as some of them may be, which has built up our confidence in her abilities as a New Home Consultant. She always listens to our ideas, provides positive feedback and comes up with alternative options and recommendations with her thinking outside the box approach.1 comment
Dale Alcock H.Dale Alcock Homes
Dear Adrian, Karen and Jayden!
Wow, thank you so much for this lovely review on your experience with us and Sharelle so far! Our team strives to make sure the building journey is a fun, stress free ex... Read more
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Luke AnsellPerth, WA
- Verified customer
Sharelle Page
Sharelle Page has gone above and beyond to help me find the perfect house and land package to suit me.
Has always given good honest advise and help along the way, I'm a first home buyer and Sharelle has made the starting process really fun and a lot less daunting for me and was always there to answer any questions I had.
I couldn't rate Sharelle any higher, I really appreciate all your help and hard work.
I'm super excited for the journey of building my first home.
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Luke,
Thank you for taking the time to leave such a wonderful review about Sharelle! It’s great she was able to find you the perfect house and land package while still making the process fun. Bui... Read more
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GaynorPerth, WA
- 3 reviews
- Verified customer
Follow up maintenance 3.5 years post-build
The staff at Dale Alcock's have been absolutely wonderful - like always. They are very approachable re the internal cracks in my home and reasonable re what was to be repaired under the 'warranty.' Office staff communicated very promptly and efficiently with appointment days and times and provided the names of tradesmen to expect! Cracks have been repaired which involved inserting metal rods for additional support in 2 walls and the tradesmen were very friendly and professional. They took great care of my furniture, ensuring everything was ...Read more
covered and protected and they did such an amazing job cleaning up all the dust - I was amazed, and very happily so. So full marks from me to Dale Alcock for customer service, professional care and attention and quality work.1 comment
Customer S.Dale Alcock Homes
Good Afternoon Gaynor,
Thank you so much for taking the time to share your experience with us. I have passed this onto those involved, who will be happy to hear! We are so glad the process was carried... Read more
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Questions & Answers
Dale Tasked
Hi, I built with Dale Alcock homes in 2011 and have cracking running along the cornice join to wall and also continuing to run down the wall, every room has substantial cracking and large pieces of gyp rock have fallen out exposing the brick behind it, some cornice has cracked through badly also, it looks like the roof has moved exposing where the gyprock line finishes from time of home handover. After paying for the house to be painted this will have to be re-done when cracks are repaired due to the
sheer number of cracks requiring repair. I would like to know if Dale Alcock are responsible for repairing these issues under warranty and also inspecting roof movement as the root cause of cracking issues??
6 answers
Dale Alcock H.Dale Alcock Homes
Hi Dale,
Thanks for getting in touch. Could you please message us with your best contact details so someone from our team can be in touch?
Thanks in advance,
Warm regards,
Megan
Our home was finished in 2015 and we also have extensive cracks on walls and ceilings in nearly every room of our home. As well as cracked tiles and substantial fittings that show tarnishing that cannot be cleaned.on reading the latest reviews, Dale Alcock must have picked his game up after our home because the finishes and even the way the hand over was done can only be described as unprofessional. After trying to rectify certain issues that have just returned, we were left emotionally drained from all the changing management and different trades tracing through the house months after we moved in. We thought we were getting a good builder to build our house in Coogee, so we did not go to a cheaper builder. Turns out Dale Alcock at that time were just like a cheaper builder with some of the tradesmen being very slack and site managers that did not check jobs effectively.
Customer S.Dale Alcock Homes
Hi Sonia,
Could you please message us with your best contact details so someone can be in touch today?
Thanks,
Abbey
Christianasked
HI there,
I have just purchase a property in Pearsall (we are the second owner). We have had a building inspector and a ceiling fixer come out to the house and have been advised by both that the ceilings through out the house have sagged and the bad glue (purple in colour) that DAH used in the past has failed (apparently this is a common occurance). In some areas there is nothing holding up the ceiling other than the cornice!
They have also advised that it is so bad in the master bedroom that they don't believe it is safe to sleep in that room and is actually dangerous.
Can someone please contact me to advise on what Dale Alcock Homes are wiling to do with this situation?
Thank you.
Christian
1 answer
Dale Alcock H.Dale Alcock Homes
Hi Christian,
Thanks for getting touch, can you please provide us with your best contact number and I will have a member of our team get in touch with you.
Warm regards,
Megan
Natalie A.asked
We are the second owner of a 2003 Dale alcock home. We have structural concerns with the steel poles around the perimeter which go straight into the ground. At installation they mustn't have been correctly protected and now they are rusting through. Are we eligible for warranty claims? Thanks
1 answer
Dale Alcock H.Dale Alcock Homes
Hi Natalie,
Thanks for getting in touch. Could you please leave me your best contact detail and I will get a member of our team to be in touch.
Warm regards,
Megan
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Dale Alcock H.Dale Alcock Homes
Dear Sharon,
te the home design you were looking for! We love the look of the finished design, the open plan living and dining area will look amazing.Thank you so much for taking the time to leave this wonderful review about Harry and your experience with Dale Alcock Homes so far!
It's fantastic to hear Harry was able to help you crea... Read more