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Master Set, Pro Series, Detachable HandlesGeoffSydney, NSW
- 2 reviews
awesome set~ don't forget to season with oil
i have had these for about 8 years and couldn't be happier and unlike many of lazy whiners here i followed instructions to season the pans with oil every time before i use them, which literally takes one minute to rub a film of oil into the surface. My only gripe is the 3 pc set didn't have a larger (30cm) pot or pan, these have been a joy to cook and easy to clean up with. The heat conducting isn't quite as good as some more expensive brands but that has never been a problem either. The fry pan was had the surface partly destroyed by a flatmate that spent a few weeks washing it with abrasivs material and not seasoning it with oil but i have continue to season it and it is still 90% good, the others are fine
Purchased in February 2021 at Westfield for A$150.00.
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Paceman2Greater Melbourne (Outer), VIC
- 2 reviews
Rubbish, not non stick,
Not non stick, can't even fry an egg, forget trying to cook salmon. They state no need to add oil - rubbish. This product should not be being sold as it is not fit for purpose. Do not bother buying this - stick with known brands. Very disappointed.
Purchased in January 2021 at Harris Scarfe for A$150.00.
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makMetropolitan Adelaide, SA
Non stick my crap
Non stick? How can they claim this. Even following instructions to the letter, food sticks everytime. Even pasta sauce sticks in the pots. Waiting on stores to reopen to return.
Purchased in January 2021 at Harris Scarfe for A$160.00.
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Too long to fry anything???
Takes too long to brown mince meat, I tried to fry without oil and food stuck to pan..very disappointed with it no wonder is was a great reat price positives are very easy to clean..love the colour
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KrystalSouth East Queensland, QLD
- 4 reviews
Non stick? As if
I’d love to know how they tested the nonstick - no need for oil or butter. I just bought this and tested it out with an egg and both times the egg sticks so badly you have to scrape it off and put it in the bin. What a joke, if it didn’t saying no need for oil/butter I might have liked it a little better but to me that’s false advertising
Purchased in January 2021 at Harris Scarfe.
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ShamieSydney, NSW
- 5 reviews
Waste of money
Not even non stick after a few months. Cannot even fry a simple egg without most of the egg sticking to the frypan. Hard to clean. Simple frypans have lasted longer than this.
Purchased in March 2021.
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Michelle S.Central Highlands and Goldfields, VIC
- 4 reviews
- 1 like
pans now BLACK
I normally love Flavorstone BUT the smaller pans have turned black and were only none stick for a few months. The handle/knob on my large pan lid broke I have had swap the handle/knob with another lid so I can use it. I want to buy the new Diamond pans but I am concerned.
Purchased at Big W.
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ninnSouth East Queensland, QLD
- 6 reviews
very good as described
great product still in good condition 8 yrs later. removable handle on deep dish pan is awesome to use in grill or oven. I didn't notice any excessive heat in handles or lids, easy for me to use
They sent 1 wrong colour pan and 1 pan was dented, they replaced both quickly
The accessories that came with them kitchen utensils, knives, oven trays, are still great as well.
Purchased in December 2021 at TV Shop for A$250.00.
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Marija K.Sydney, NSW
- 2 reviews
Convenient product
I have gotten them as a xmas gift and the best thing i own. They are very easy to clean, non stick and i cook everything in them. The only issue i have is that i have a gas stove and when the handles are exposed there is a burning odour. Still use them on daily basis.
Purchased in January 2021.
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Martha
- 2 reviews
Great product
These pans are great. I love the non stick and durability of them. I use them every day in my coking and they are my go to pans every time.
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It was ok for around 3 months then lost the none stick I would not buy any flavour stone item again
Average weight but I have a stainless steel set of pots and pans would put them against these any day I've had these for 41 years so I think I wouldn't go and buy something would last me 3 months again I would be so silly if I did.
1 comment
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USSMCGreater Melbourne (Metropolitan), VIC
- 2 reviews
- 8 likes
Diamond Edition- I like it but,
Just like other non stick pans, the heat/flame is suppose to be only half way so it takes longer than usual. Other than that the quality of this product is excellent. I’ve been using it almost everyday & the bottom part is not even dark.
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I have no trouble with my flavorstone pans whatsoever.
I have owned my flavorstone for over 5 years and love them, no sticking, easy to clean, use them every day, and have updated with a flavorstone infusion grill. Why some users are having trouble beats me, follow the instructions correctly and there should be no trouble.
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JAYNIEAdelaide
Complete Rubbish invest in Tefal or Similar
Biggest waste of money ever. Followed all instructions to the letter but alas after 3 uses food sticks and the idea of cooking an egg without any oil butter is a big myth.
Save your money and invest it in a reputable brand. My tefal that I have had for 15 years is back and flavourstone is in the bin!
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katAustralia
- 6 reviews
- 3 likes
- Flavorstone Master Set
- Verified purchase
Worst cookware and customer service ever
I purchased this same set from Harris Scarfe and I'm extremely disappointed in it. I have followed instructions when I first purchased it. I have had this now for couple of years already have had frypan replaced once by Harris Scarfe they gave me the third degree which as a buyer and spent a lot of money on this I would expect much better customer service not to be treated in bad way as if I abused my frypan which I have not done I respect my belongings that I purchase as I want them to last forever so I dont have to fork out more money. I was ...Read more
taught to respect my belongings while growing up unlike this generation that don't give a damn. I dont know where my original receipt is to take it back but when I had bad experience with Harris Scarfe over replacement I do not feel confident in returning this product back to their store just to be treated badly again. I shouldve just kept taking it back but what is the point due to bad experience by Harris Scarfe staff I mainly use frypan for cooking eggs and meat it was great for the first 6mths then it started to discolour. I have never set stove on high it's always been set on low to medium cooking and now I always have to use oil to cook in which has most likely changed discolour to black burnt looking. I purchased this for main reason not to use oil during cooking. I use the deep pot for cooking pasta and rice, chicken meals it hasnt discoloured on me. Awesome I found receipt through my bank statement this set cost me $129.95 Mon 2nd November 2015 is purchase date and this is the only expensive purchase I have made from this store.1 comment
Lorraine T.Danoz
Hi Kat,
We would like to apologise about the experience you received from Harris Scarfe. If you could please email [email protected] with clear photos of your pans to our retail team with your proof ... Read more
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KatenNSW
- 4 reviews
- 1 like
Worst frypans and customer service ever!!!
Worst product ever bought. Lasted 3 months at most. Most expensive frypans ever bought. When I rang and complained I was told to clean it with bicarb soda which I did, two or three time. Without even seeing the product your customer service people told me that I had abused it. I have to laugh at that. I have the same saucepans that I got when my son was born, he is now 33. So I do not abuse my products. Your product is just way below standard. I have thrown it away I just came across this site today and thought I would put my two cents in because your customer service people really have no idea.
5 comments
Lorraine T.Danoz
Hi Katen,
Apologies you have experienced this with our Customer Service team. Did you purchase the Flavorstone Pans through a store or from Danoz Direct also What was the issue with your Flavorstone Pans?
Thank You, Danoz
I purchased them through Vic city in OakLeigh, Victoria. Which is a Danoz representative. The pan blackened and became un-usable. After following the instructions from your customer service team th... Read more
e pan didn’t get any better. Without even seeing the pan your customer service representative told me I had abused it. After this going on for quite a few weeks I gave up. My girlfriend bought them at the same time and she had no problem getting hers replaced. Obviously if you’re replacing so many of them they know there faulty. I have recently as of yesterday just started using the second pan from the set. Through necessity not actually wanting to. But as I live in a small country town and it’s a long way to go to the shops and I needed a frypan.Are you going to respond? Or was that just a token enquiry?
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JohnSydney
- 3 reviews
- 4 likes
- Flavorstone Master Set
- Verified purchase
Waste of money
Both the deep pan and shallow pan have been replaced twice since June 2013. We are in the process of having the shallow pan replaced right again and the deep pan will need replacing again by Christmas I'm sure!
Great to use for the first few months then they start to blacken and loose their none stick properties very quickly.
We were given a ten year warranty and the product only lasts a year or so..!!!
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ShivSydney
- 7 reviews
- 1 like
Good Product for basic cooking
Flavorstone is a good product for basic cooking. Recently purchased the 4 piece set, used it once. Good points: its lighter than the usual stone pans. Bad: will go black if washed in dishwasher. Has to be hand washed. I am happy with the sizes, pan can be used for multipurpose.
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No use they got black after a few months
I thought I purchased the best product and pay a lots of money but unfortunately they gone black after a while. I purchased them so I can fry things but it get rusty. I bought it with 10 years guaranty. It still have 4 years guaranty. They gave me a fake invoice. Now I don't know who to contact so I can use the benefit of guaranty.
1 comment
Lorraine T.Danoz
Hi Mary,
Apologies that you seem to be having issues with your Flavorstone Set. Did you purchase the Flavorstone Pans directly from Danoz Direct or from a store? Our Customer Service team are more tha... Read more
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Mark smithMaryborough QLD 4650 Australia
I can’t believe I wasted $180
Stinks when used
Went black almost immediately
Poor quality, poor product
I will never purchase again and I will endeavour to make sure none of my family or friends do so either
1 comment
Lorraine T.Danoz
Hi Mark,
Sorry to hear about the experience you have had with the Flavorstone pans. Did you purchase them directly from Danoz Direct or from a store? How long have you had them for? If you could pleas... Read more
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Questions & Answers
Cheryl W.asked
I need to know if flavorstone casserole dish and lid can go in the oven and to what maximum temperature
No answers
Chuckasked
We have only had our set for a couple of months and put the lid which we had used on the pan over the hot plate and put it in the sink and it shattered into a million pieces can you buy another one.
No answers
Nicky D.asked
Hi I purchased a 5 piece set from another site but when it arrived he knob on the lid of the casserole pot was broken off is it possible for me to buy a new one
No answers
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Lorraine T.Danoz
Hi Mea,
r Flavorstone Cookware from Danoz Direct the pans have a 10 Year Manufacturing Warranty. If you purchased from a store we can still offer the 10 Year Warranty as long as you have the receipt available. Please email our Customer Care team at [email protected] so we are able to help you with this issue. Kind Regards, DanozFirstly we would like to apologies you were not happy with The Flavorstone Cookware. Do you still have the Flavorstone Cookware? If so we would like to rectify this issue. If you purchased you... Read more