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Peterg21Richmond-Tweed, NSW
- 22 reviews
It did not meet by expectations
I purchased this swag online for a eBay camping store, but it did not meet my expectations so I had to sell this swag.
The swag was too light for my requirements.
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Great swag
After upgrading from my previous biker swag, i was extemely empressed with the size and quality in this swag. The canvas was much thicker than my old one. Nice ventalation through the front window. Also like it how the door at the front is big enough to fit through. Great swag!!
Great value, nice roomy swag.
Matress to thin
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S MarshallBundaberg
Warning: Must read if thinking about buying!
I purchased a ranger double from Darche which turned out to be faulty!. The stitching was beginning to undo, there were changes to the design that were not advertised and the mattress was 9cm too short. I had to wait 5 weeks before the rep could look at the faults to replace the ranger double. At first I was told two weeks by the rep but then another two weeks went past then finally one more week. I was told over the phone by the rep that he would be bringing me a super dome double to replace the faulty swag but when he arrived he began to arg...Read more
ue the faults of my Ranger. When he realised that he wasn’t going to convince me he admitted that there had been numerous issues with this particular design and it was being discontinued and replaced by the Calibre. He also began to make inappropriate comments about the Chinese manufactur er that makes all Darche swags and said that they must have been having a “bad day”. The Ranger was 1300 x 2000 (measured from one corner of the PVC to the other) which at first he said that all Darche swags were 1400 x 2100 but when I showed him the catalogue he admitted that he didn’t know the products as well as he should. He then showed me the single super dome swag that he had bought for me instead of the double that I was promised. When I said that I wanted a double he said “What do you want me to do I don’t have one”. I was unhappy with this and it wasn’t what I wanted. He then told me about the Calibre which hadn’t been released at that time. He told me that the Calibre was 10cm wider and 10cm longer than the Ranger double. I agreed to the Calibre and he offered the Ranger as compensation for my trouble. He then told me that the Calibre wouldn’t be available until the end on July. I received my Darche Calibre on the ninth of August. The new Calibre was only 1300 x 2100, not the 1400 x 2100 as promised even though it is called The Calibre 1400!!!! The mattress was 20cm too short as well. When I rang Charles Parsons (Darche) I was told that someone would ring me back ….. they never did! I rang the Darche rep and he told him about the faults with the Calibre and he said that he would ring me back as he could not give me any reasons for the faults. The rep rang me back a few hours later and told me that all darche swags are now measure from pole to pole instead of the width of the PVC floor / mattress. This is false as the superdomes and other darche swags, other than the calibre are all measured by the width of the PVC floor. He also said that all Darche mattresses are all too short and asked how tall I was and if it really mattered. FYI I’m 194cm so yes it did matter, not that my height mattered as it was a 2150 long swag and the mattress should have been the same. He then told me I could be either happy with the product or return both swags for a refund. I then rang Charles Parsons again and was told that the ‘boss’ had just returned from China and was unable to speak to me and he would call me as soon as possible…. No one has ever called! I had no choice but to return both swags as they were both faulty and I realised that Charles Parsons or the Rep were uninterested in solving their mistakes. Do not buy the calibre as they all have these fault, this was confirmed by the rep.2 comments
It is all true ringifucen, I wouldn't have gone to the trouble to warn people if it wasn't.
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ringofucen
Rubbish review. I have a calibre double swag and it is fantastic. Darche are a quality product. I have one and my brother has a Darche swag (a different model though). Highly recommended from me!!