Office very professional. Gave clear instructions including no cash, distancing measures, etc. during Covid-19 restrictions, although not strictly followed by tech (no major issues). Service above expectation, with a call to arrange an earlier time than was initially booked. Warm again!

Service was great from phone call to end of installation which took only two days. The guys who came also took time to explain how the new programmable remote works and how to maintain the new gas heater.

We have had Darebin Gas servicing our evaporative cooler and heater for a very long time. Prompt efficient service always. As well the technicians are very personable helpful guys who go out of their way to explain everything. Costs are always clearly explained and timeframes kept to. A couple of weeks ago we had them upgrade our very old ducted heater. It is in the roof cavity and was a difficult job. The two guys completed the task without fault. Staff in their office similarly efficient and friendly.

Thank you so much for your help yesterday. I called on the slight chance being 3pm that someone could come and repair our hot water unit that decided to break down.
The kind lady in the office advised that she will ring around and see if anyone was able to stay back and help me.
Ten minutes later they called back and said a plumber is happy to come past on their way home.
Arrived about 4:30 and had our hot water up and running again.
Cant thank you guys enough for the chop out
Definitely recommend

Wow not sure what experience the past reviewers have had, but I have and my parents have been using DarebinGas for over 15 years now with out a single real issue.
Always prompt, always explain costs upfront and offer my mum a pension discount every time they've attended.
Mums evap cooler needed servicing last week and were happy to push her forward due to her age, they offered to even test her heater to ensure it had no carbon monoxide leaks while there.
The fees are reasonable as Im a strong believer that you get what you pay for.
Couldn't recommend DarebinGas high enough.

Darebin Gas came out to replace our ducts (for $600) and two months later we were faced with the same problem (collapsed ducts). They came out again and said this time it was due to cats damaging the ducts and wanted to charge an extra $300. I had a second opinion who advised it was simply because the ducts are of poor quality and therefore collapsed again. The technician (SHANNON) who came out the second time was rude and did not care. He simply referred me to management. DO NOT USE them there are better service providers out there who actually care about their work and product quality and are cheaper

When I called Breezair to find someone to repair my Evaporative Cooler it went automatically to Darebingas. This is a monopoly!! They serviced and did minor repairs my cooler on 4/1/18 and charged $889, $13 was for credit card charge. It is now just over a year since and my cooler has the same problem. They will not come out and assess if it is the same issue and could be a manufacturers fault and refuse to take any responsibility for the work. They take advantage of being directly referred by Breezair and their paperwork was inadequate, not itemisation, we don't know what we paid for. Do not use this company, shop around.

Two men came; they went up on the roof for 2 minutes (If that).
Came down said unit will eventually need a new motor and pads; gave me a quote of over $1000.0, charged me almost $280.00 and left. Easiest money earned in 2 minutes!
They didn't service the unit. In fact, not sure if in the 2 minutes they even "looked" at the unit.
Do GP's say:- "you will eventually die" and so do not treat you now?

Gas heater playing up. Job assigned to darebin gas. Visit scheduled within two days. Rang back two hours later to see if it was convenient to attend that afternoon. Very fast friendly efficient service. Highly recommend darebin gas

super reliable, the team were very fast to come to check out my problem and fixed it immediately. reasonably priced and he explained to me in basic terms the problem. I didn't feel like he took advantage of my lack of knowledge as a female at all. My aunty dealt with them too and was very impressed with how fast the service and work was. definitely recommend

Our hot water service actually got stolen from the new house we were building. We did not realize until we had moved into the property and obviously had no hot water!! We called Darebin Gas and they were super helpful, we had a new unit put in the same day and are so grateful for all their assistance!

Don't waste your time with this company. Our heater wasn't pushing out hot air and we called Darebin Gas. Each time he came out (3 times and 3 call out fees) the serviceman says 'it should be fine now', and doesn't explain what he fixed or what the issue was. He doesn't wait to see if it actually heats up the house and says gives us a call if it's not working and we can come out...

I would've thought you would fix it before you leave. Avoid at all costs.

Was quoted to have hot water unit replaced for $1500 after being charged a callout fee of $150. Called a second plumber for a second option (who didn't even charge a callout fee) and fixed the problem in 10 minutes.