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Erin S.Metropolitan Adelaide, SA
Great service and points system!
Points system is such a winner, rewards returning customers with money off future orders, very few places do that!
Amazing service too. I placed an order one night, then a few hours later realised I wanted to order more. Sent and email and asked if the orders could be combined so I didn't need 2 postage charges. Got a response very quickly and all sorted. Still got posted the next day and was given tracking info to follow on Australia Post.
I also love how the website has so many pictures and videos. Sometimes the actual product websites don't even have that!
Will definitely be ordering again very soon.
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DaniMetropolitan Adelaide, SA
- 54 reviews
- 2 likes
Fantastic!
Outstanding customer service. I bought a large volume of Pikapu nappies on clearance from Darlings Downunder and a few other cloth nappy websites. I adore the simplicity of their website as products are easily to find and overall pleasant to navigate. Definitely will be shopping there again.
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KrystynaSydney
- Verified customer
Great customer service
Darlings Down Under gave a great service. They emailed to say things where on route and to ensure products were received. Had great email communication when our product didn't do the job we hoped and gave us a full refund when after some trouble shooting failed to get the product working for us.
Highly recommended
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Great Service
Really happy with my MCN purchase. They were easy to contact, fast delivery and great communication. I will certainly buy from here again.
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DeardeerBrisbane
- 8 reviews
- 5 likes
Love this store!
I've ordered from here a few times, and I'm always really happy with them.
Fast postage, a good range of products, easy to use website, and great after service.
I had a faulty nappy (the stitching came undone) and they replaced it for me, no problem.
They also have a lot of nappy information on the website, which is really helpful for deciding what types of nappy to try.
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sangriamariaQueensland, 4000
- 17 reviews
BEST disposable nappy liners ever! And fantastic company to buy from.
Perfect service and fast shipping.
The Darlings Downunder flushable bamboo nappy liners are by far the best I have tried (and I have tried many!) They are incredibly soft, and the perfect fit in MCNs, without needing to cut to size like some other brands.
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Melanie O'NionsSYDNEY
- 18 reviews
- 6 likes
Happy return customer
I have shopped at Darlings several times, each time I have been totally satisfied with the customer service that I was offered. On one occasion, a size of nappy I ordered in a layby was out of stock and that went above and beyond to rectify the situation for me, even contacting the manufacturer to try and resolve it. Thanks guys.
Customer service, long layby, range of MCNs
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Michelle WAAU
- 2 reviews
One stop shop for MCNs
Was searching for the modern cloth nappies for my daughter who is having a prem baby and found this wonderful site. It allowed me to check out the different brands all in the one place. When I settled on my purchase the response was quick and could not fault the delivery to WA. I will be using them again.
Fast delivery and great specials
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SofieDAustralia
Excellent
What poppycock bojo69 has stated. If she looked she would see that Darlings Downunder actually have an Australian Owned section. Whoever she spoke to is totally wrong- Darlings sends orders out straight away and we have always been very pleased with their service, perhaps she is mistaking it for another company!
Love the range- the only products they don't stock is for a reason or perhaps not accessible. People should really think before they put their ratings here- these are after all Australian owned SMALL businesses and we should support them. I know I do and have always been very happy with Darlings Downunder.
Great, speedy service. Excellent website and great product range.
too hard to choose a nappy!
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Excellent
Love Darlings- I always get my orders super fast and they have always been very helpful. Great website- Love it- the best out there and the easiest to use!!!
WOW- super fast service! Heaps of different brands- including Aussie nappies.
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sonjavo
- 3 reviews
Excellent
I have ordered nappies online from a few different other websites and Darlings Down Under stands out, mostly due to the speed in which their products are delivered to your doorstep, and the range of products available for purchase.
We ordered nappies from Darlings Downunder as they had good introductory packages for those who aren't sure of what nappy 'system' to use. We have since placed further orders with them. They have a good range of nappies and I have been particularly pleased with the speed of delivery (order on my doorstep in just a couple of days)
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