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Reviews

3.6

62 reviews
5
(32)
4
(6)
3
(4)
2
(7)
1
(13)
  • Product Quality
    3.1 (11)
  • Return Claim MadeYes (0) · No (11)
  • Customer Service
    3.7 (7)
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2 line retractable clothesline

published

Had it just on 2 years and the retraction mechanism has gone
No wonder they only give a 2 year warranty
I’ll be looking for a Hills retractable in future If I wasn’t 73 and it wasn’t Covid I’d take it back to Bunnings

Return Claim MadeNo
Store LocationVictoria Point Qld
1 comment
Daytek
AloysiusDaytek
Cassandra F.

Cassandra F.Sydney Surrounds, NSW

Easy to install and great customer service :)

published

Super easy install. Has a query about a new product that was included in our purchase and they replied very quickly and super nice to deal with. Would definitely recommend :)



Customer Service
Product Quality
Return Claim MadeNo
Store LocationBunnings Minchinbury
See all answers
1 comment
Daytek
AloysiusDaytek

Thanks for the kind words Cassandra. Happy to help. Have a great day.

Twin line clothes line. Frame is rusted dervely.corrided and I've had it just over 10 yrs.

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationBUNNINGS lakehaven
See all answers
8 comments
Daytek
AloysiusDaytek
Daytek
AloysiusDaytek
Lenni
Lenni
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Nazmul A.

Nazmul A.Greater Melbourne (Metropolitan), VIC

  • 3 reviews

Exceptional Design,comes with quality product

published

Love it .The size and the length is perfect (Rotary 42,Hawthorn Green). The design is to die for. If anyone in need, would be glad to recommend Daytek products . Very happy to provide feedback for this . Well done .

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Daytek
AloysiusDaytek

Nazmul,
Thank you for your kind words. We really appreciate the feedback. Have a great day.

kim

kimSydney, NSW

plastic line cord

published

Purchaced two Daytek fold up clothesline in September 2022 from Bunnings and every 2 weeks i have to Re tension the cord Believe this is a Warranty issus and be replaced with new plastic coated stainless steel cord at Daytek cost

Return Claim MadeNo
Store LocationBunnings Sevenhills
1 comment
Daytek
AloysiusDaytek
Gavin M.

Gavin M.Sydney, NSW

  • 3 reviews

Daytek Replacement Clothesline CORD.

published

Purchaced the "Daytek Replacement Clothesline Cord" (60m x 3.5mm) from Bunnings in Jan 2022 and installed it on my rotary clothes line ensuring that each line was tight and secure.
This cord is absolutely garbage. The cord soon became loose and sags, even with minimal use. Don't waste your money on nylon core cords - they stretch. Rather consider a metal cable core.

Store LocationBunnings
2 comments
Daytek
AloysiusDaytek
Gavin M.
Gavin M.

...."will not affect the drying of your clothes". Really? Who would have thought.
I still consider it a garbage product and regret installing it. A waste of time and money.

Wayne

WayneWide Bay-Burnett, QLD

Australian Company Daytek does not honour their warranty

published

My fold up "Daytek" clothesline which has 10 years warranty failed by way of a plastic corner bracket breaking (the other side looks to be also affected by UV) after just 4 years of use. I sent Daytek a photo of the failed unit only to get a reply stating the failure is due to misuse! This statement is not true as the unit is static and seldom retracted and by way of a photograph it is impossible to tell how the failure occured. They refused to replace the fitting. So here's an Australian company who thinks they are above the consumer laws. Keep well clear of them. I will elevate the matter to VCAT for the sake of all consumers.

Customer Service
Product Quality
Return Claim MadeNo
3 comments
Daytek
AloysiusDaytek

Wayne,
Under the Australian Consumer Law a proof of purchase is needed to claim a warranty. We will be in contact with you as we can send out replacement parts as a good faith gesture.

Wayne
Wayne
Daytek
AloysiusDaytek
Emma

EmmaAscot Vale

  • 4 reviews

Great design - Terrible Quality

published
Product Quality
Store LocationBunnings
1 comment
Daytek
AloysiusDaytek
SPrice685

SPrice685Northeast, VIC

Not Really Impressed

published

We bought our M58 Rotary Clothesline in June 2018 (last year) from Bunnings. Not long after some of the lines became loose and saggy and by May this year (2019) we had a line break, so not even 12 months old. Daytek customer service were good to send out a 60m pack replacement line which luckily they did as we have since needed to replace a couple of other lines. But today I had two lines break one after the other so I'm really not impressed. I've been washing and hanging out the same things for the last 20+ years on several different rotary washing lines and never had this happen. Really poor quality line which the company needs to reassess. The rotary part itself seems to be alright but not like others I've used before.

Product Quality
Store LocationBunnings
3 comments
Daytek
AloysiusDaytek

SPrice685,
This situation sounds concerning as we have not experienced lines breaking like this. Are they breaking when the line is being folded up and down, or is it while the line is open and being used?

SPrice685
SPrice685

It's when the line is open we have no need to fold it up it just stays out. I've read other reviews with the same problem so I'm not the only one! I can see the inside of the line when it snaps, it's not strong at all.

Daytek
AloysiusDaytek
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Rustproofhydra

RustproofhydraPerth, WA

  • 15 reviews

Quality product at decent price

published

Daytek slimline clotheslinen quality product at descent price from one and only bunnings warehouse
Little bit issue with standard bolts and nuts supplied otherwise no issue.
Easy operation to fold single handed

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBunnings Warehouse
See all answers
1 comment
Daytek
AloysiusDaytek

Thank you for the lovely feedback. We hope you enjoy your product. If you ever need anything, please don't hesitate to reach out to us. Always happy to help.

Annette W.

Annette W.Hunter Region, NSW

Love my new clothes line!

published

I am so happy with Daytek’s after sales service, replying to my query so quickly! They went out of their way to helped me lower my line without any major issues!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBunnings
See all answers
1 comment
Daytek
AloysiusDaytek

We are so happy that we were able to assist you with this. Thank you again for reaching out to us. Should you ever need more assistance or have a question for us, please don't hesitate to contact us.

Marija R.

Marija R.Greater Melbourne (Metropolitan), VIC

Very disappointed...waste of money

published
Product Quality
Return Claim MadeNo
Store LocationBunnings
1 comment
Daytek
AloysiusDaytek
nessie lou

nessie louBrisbane

  • 3 reviews

6 Line Retractable Clothesline - ok but beware, it cannot be restrung.

published
1 comment
Daytek
AloysiusDaytek

Fixing a jammed cord on daytek wall mounted clothesline,

published

Came back with a solution to my problem quite quickly and the idea for the fix matches my original idea but with certainty and it worked a treat, Thank You

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Daytek
AloysiusDaytek

Thank you, Chad for the great feedback. We are happy to help. Please feel free to reach out to us should you need any more help. Have an awesome day.

Tom G

Tom GSydney, NSW

great clothesline very happy

published

I was hesitant to buy a different brand after my hills clothesline. Daytek however has changed my stance as the quality is much better than expected. it was easy to install and it looks amazing.

Product Quality
Return Claim MadeNo
1 comment
Daytek
AloysiusDaytek

Fantastic to hear Tom. Thank you for your review.

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Very disappointed

published

I bought the M48 from Bunnings & it doesn't fit a queen sized sheet like it states without it being all bunched up. I'd say it is a good 30cm too short for the width of a queen sized sheet. Yesterday I hung some sheets up on it but later when I went out to bring them in the whole thing had folded up on itself & my washing was hanging on the ground. Upon some investigation I have found there are parts missing as well. No yellow slip ring as explained in the installation video. No lower wind brake & no pegs came with it like listed. It's actually a complete waste of money as I can't even use it now & will have to buy a new one And it's only been up about 3 weeks.

1 comment
Daytek
AloysiusDaytek

Excellent customer service

published

We are very happy with the excellent customer service that we received recently. Had a problem with a clothes line, sorted and new part sent. Nothing was too hard.
Thank you.

1 comment
Daytek
AloysiusDaytek

Thank you Jan,
We are so happy we could help. And we really appreciate the review. If we can be of any help in future, please don't hesitate to contact us. Have a great day.

Andrew

AndrewPerth

  • Verified customer

Do NOT buy a Daytek clothesline

published

Our clothesline is a few months old. Plastic insert holding 4 arms in position is already broken. Daytek send out replacement part which requires dissembling clothesline completely. Problem is lock mechanism holding in clothesline from the base is jammed. Daytek support tell us we need to get out an installer at $110/hr. Poor service and poor product thus far.

1 comment
Daytek
AloysiusDaytek

Customer Service

published

I bought a retractable clothes line three years ago and it rusted. I didn’t have my receipt but I contacted customer services and within 25hrs I received an email with an offer to replace my clothes line.

2 comments
Daytek
AloysiusDaytek

We are so happy that we can help. We pride ourselves on our customer service and post sales support. Have a great day.

Happy Chappy
Happy Chappy
Kazza

Kazza

  • 2 reviews

Poor quality - wouldn't get another

published

The previous Hills Hoist was twenty-five years young and only replaced it because we were moving the line to a new location in the yard. Had this clothesline less than 12 months before all the lines became quite slack and needed tightening (NOTE - we didn't have to tighten the lines in the Hills Hoist for the entire time we owned it). Within a few days of tightening the lines, the middle line had stretched again so had another go - now a couple of weeks later, is so stretched it cannot be used. Also the plastic at the base has broken so must be of equally poor quality.

1 comment
Daytek
AloysiusDaytek
Page 1 of 4

Questions & Answers

Michelle

Michelleasked

Hi, I have a Daytek mk11 one line retractable clothes line. This version does not have a side arm. It will no longer retract. Do you have any troubleshooting tips. Thanks

No answers
Carol K.

Carol K.asked

We have purchased a Daytek MKII 5 line Retractable Clothes line - how long are the lines please? We cant find anywhere what the span of the line is. Before opening the package we want to ensure it fits the space we have for it.

1 answer
Daytek
AloysiusDaytek

The maximum span that our retractable clothesline has is 7meters when fully retracted. Please note that the further the span; the more droop you may have in the middle. So if you are planning on spanning it a long distance, please mount the unit as high as you can comfortably use it and make sure to balance your loads when hanging them (heavy items at the ends and light items in the middle). I hope this helps. Please feel free to get back to us if you have any further questions. If you need quicker responses we recommend contacting us via facebook, emailing us at [email protected] or calling on (03) 9470 1755. Have a great day.

L.Considine

L.Considineasked

Why does my new clothesline creak every time I use it, how do i stop it?

3 answers
Daytek
AloysiusDaytek

G'day L.Considine,
There are a few reasons that your line might be creaking. Are you able to tell roughly where the creak is coming from? Is it where the two parts of the post meet? Where the handle is? Up need the arms? If you can give me a little more info. I will ask our engineers what to do for you.

L.Considine
L.Considine

It comes from the center where the arms are conected and winds up and down when adjusting the height. It creaks when It spins and as you peg washing on the lines as well as goin up and down.

Daytek
AloysiusDaytek

For this we have found that some customer had luck using a little silicone lubricant or graphite spray on the post. They wind the clothesline up as high as it will go and apply some to where the two posts meet. Then they wind the line down as low as it will go. This should transfer the lubricant into the unit. It may take a week or so for the lubricant to work its way all the way down, and sometimes might take a couple of applications. The lubricants can be bought from most hardware store fairly cheaply.

I hope this helps.

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