Have been a happy DSCI customer for many years. Unfortunately, DCSI now limits sending an email to no more than 10 people/addresses. Quite inadequate for modern day communications with my various committees, groups etc. Unfortunately time to look around for another service provider!!

I've been a customer with DCSI for nearly 20 years and their help when there is a problem is fantastic. My latest problem turned out to be my telephone/ADSL filter which shut down my internet. Thank you Paul/DCSI :-)

Switched to DCSI from another company who were causing me issues. So far so good with DCSI, great speeds all day and great customer service when ordering!
Keep up the good work!

My internet has been almost faultless during the 8 or so months I've been with this company. Great speeds even during peak hours. All issues have been addressed promptly by customer service. They are also one of the cheapest providers out there!

Moved across to DCSI today due to previous provider providing poor service (hindered by overseas people who could barely understand me and yes they acknowledged their call centres were overseas).

Firstly, DCSI has centres in Australia, so that's a win for me. So far service has been great. All questions answered clearly at time of sign up over phone. The website is well layed out, with lots of useful information that would involve a phone call to other companies such as the router login information and even the status of the internet connection at the box. Speeds so far have been as advertised, have yet to test it at peak time so will report back if any issues.

So far so good, keep it up DSCI.

Our internet connection dropped out and it took a bit of tracking down. DCSI were helpful and patient, and kept us informed as to progress throughout.
I have been with DCSI for many years, and I stayed with them when I moved to Maffra where I recommended them to a number of friends who are now DCSI clients. They're all as impressed as I am..

DCSI staff are so patient, helpful and make fixing a problem easy to understand.
The service is personal and they follow up on questions. Great Staff Great Local Company. Keep up the good work.

A very patient and helpful Daniel solved my internet problems today. Nothing was too much trouble and his calm demeanour was greatly appreciated. Daniel is an excellent problem solver. Thank you DCSI

The DCSI team always provide excellent technical support and product reliability.
They offer a value for money internet service and because they are a locally run business, speaking to them is so quickly and easily done.
Thank you so much for the help you provide.

opticomm connection so simple call and order.
Guy explained answers to all my questions.
signed up month to month no contract.
Net speed fastest ive had.
so far so good :) Happy

Thanks Daniel for a great customer service. You helped me understand what I was paying for and also yes the internet was slow but you explained why which was on my part. The internet was back up to speed in a few mins. Thanks DCSI.

Customer service always do what they can to make the service the best it can be. Prompt callbacks and up to date information keep us well informed, not to mention friendly staff and helpful advice

Great internet and great customer service. Thanks again Daniel appreciate your call back today mate. You've made my new years and Xmas holidays so much better. If you are sitting on the fence, call them now.

I had internet service with another company before but had a really terrible service, it kept dropping out several times a day so I changed to DCSI and changed my modem to one from them and I have never had a dropout yet, it's fantastic. I would recommend them everytime.

DCSI has been my ISP from the early days of dial-up, through ADSL and now through the NBN. Where the internet is involved, DCSI is "head and shoulders" above the rest.

I have been with DCSI since September 2018. To start with, sign up process was straightforward and their plans were well defined. Activation was on time for the selected date. Planned downtimes were well managed with email communications. Over the last 13 months, I have not experienced prolonged outages. I'm on 100/40 speed tier and peak time speeds have been pretty decent.

Connected on the Opticomm network as they were offering a better price point than my current provider. I've worked in the telecommunications industry for 6 years and have never had a sign up phone call as quick and as seamless as it was with DCSI. I submitted a sales query online and received a phone call in 24 hours. The phone call from start to finish was 9 minutes and 16 seconds and all key points were touched on (usage, availability, peak period performance etc.). The sales person Leigh was fantastic and as they use a ticket system that links open tickets to your accounts it's easy to follow and get updates from the DCSI team. I was online within 3 business days and communication was clear and concise the whole way.

Great easy set up only to a day to get up and running and top speed i have Fiber opit with opticomm and get 92mps all day love it.
Also their support is great as well very happy with it highly recommend.

I have been with them for 1.5 months. So far it has been stable and speed tests never went lower than 90mbps for my 100/40 connection. Overall better than the Exetel connection I had before despite being $10 cheaper.

I called on Monday, got connected on Wednesday, modem arrived on Friday. Called on Saturday for help on setting up the modem. Everything was smooth and most importantly their staff is so helpful. I got the $60/month 1TB one and have no issues with connection / speed / reliability. I will recommend DCSI to anyone with Opticomm connection.