??!

Reviews

1.4

124 reviews
5
(6)
4
(4)
3
(6)
2
(4)
1
(104)
  • Product Quality
    1.0 (5)
  • Return Claim MadeYes (6) · No (7)
  • Shipping
    1.0 (5)
Previous
Next
Mark M.

Mark M.AU

  • 69 reviews
  • 1 like

Dx.com scammers

published

Placed a order on date 3/11/18 for a 4g/3G Signal Boaster to be sent from China to Australia hasn’t been delivered due to Delays AVOID THIS site at all times as I will never order from them again I am annoyed
I have lodged a Paypal dispute and a dispute on there site no response tracking number LH406071275CN and I waited 26 d and no Package from them

Shar

SharDocklands

  • 3 reviews
  • 2 likes

Pathetic, Useless, 0 Customer Service, SAVE YOUR CASH

published

Paid $20 for expedited shipping. 7 days later, order wasn't even shipped. No customer service whatsoever. No one answers their phone, no response to ticket opened at their website. It's not 11 days later and order STILL isn't shipped. Opened a paypal dispute and even they can't reach the seller.

SAVE YOUR CASH, STAY AWAY from this crap website.



Order 180908001049101727

djellis69

djellis69Greater Melbourne (Outer), VIC

  • 5 reviews

Don't even bother!!!!

published

I placed an order and everything was going well. I get a strange text message from someone in Greece saying they received my order. I have tried over and over to contact DX to correct this and resend, but all messages to them go ignored.
My advice is to avoid using DX, there are many other options better than this site.

Online Shops

Find out how DealExtreme compares to other Online Shops

Know better, choose better.

Compare all
Tom

TomGreater Melbourne (Metropolitan), VIC

  • 6 reviews

Very slow shipping

published

Took around 12 days to be delivered, i paid an extra $35 for my item to be shipped within 4 to 6 days and it 8 days from the date that they sent it to processing center, pretty slow to me when at the same time i had time to order 2 amazon orders and receive them.
Other than that the product is exactly as described on the site.

P.S: If you want to ask them a question you better write to them on the forum section as they are a lot faster to reply, if you email them they never reply.

2g 3g 4g signal booster

published

Ordered this item and connected as per the instructions. It was absolute waste of money and my time. The only thing it does is shows the mobile reception it's receiving from it's antenna but no boosting of signal. I tried to send an email but came back saying undeliverable. Could not find a contact number. The items seems to be very cheap and that's exactly what they are just cheap toys that won't work. Lucky i didn't order anything more.
Very dodgy as people won't take it up any further as it will cost more and they're taking good advantage of this.

  • Verified customer

Dodgy!

published

Received an item that did NOT work as documented, mail sent was returned as undeliverable all but one time. They asked silly questions about how I tried to use item, then months later got a 'support call closed' mail.

LeeLee

LeeLeePerth

Do not deal with DealExtreme - they are dodgy!

published

Ordered 3 units x 1 item from DealExtreme using PayPal as our payment method. Order was never delivered. None of their phone contact numbers are connected so you can't actually speak to a customer service officer. A tracking number for our order was never supplied. After sending numerous emails to this company and submitting several tickets, we contacted PayPal to raise a payment dispute. Luckily we received a refund from PayPal as DealExtreme is totally dodgy. I am astounded they are actually still in business. Beware of this company,

NymageeBoy

NymageeBoyDarwin, NT

  • 3 reviews
  • 3 likes
  • Verified customer

Fraudulent and deceitful behaviour

published

Can't get in contact with them order missing

published

I paid through paypal and when i paid it redirected me back to the main website but said my session expired. So I never received an order confirmation but i still paid for the item. I tried finding how to contact them by email and there is no option, their live chat doesn't work and their phone lines are disconnected!

Horrible experience i don't know what happened to this company.

Online Shops

Find out how DealExtreme compares to other Online Shops

Know better, choose better.

Compare all
JanM

JanMgold coast

  • Verified customer

Stay away

published
Metro Fail

Metro FailMudgeeraba

  • 2 reviews
  • Verified customer

Identity theft

published

I put an order in and paid by PayPal and dx.com delayed my expedited order until I provide Passport Drivers License and credit card copy.

Sound like identity Theft to me

ben

ben

  • 4 reviews
  • 4 likes

after sales service wanting

published

.wrong charger, no memory card.after long correspondence money was credited for the correct charger .no memory card replacement for missing card.and the ticket system they use for handling complaints has been finalised .need to start another to claim further

cheesed off

ben

Shonky Brothers

published
Smarty

SmartyGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Shabby

published

Be wary of this group. I Purchased a Samsung Galaxy Tab S2 for $509. They shipped the wrong model and made me pay the return shipment costs. It took 6 weeks for them to refund the $509 and only then after PAYPAL stepped in. ( Paypal could not help with the return shipment costs).

Very disappointing

published

It advertised a deal on a smartphone which i bought and paid. but it couldn't deliver. and worse it didn't let me know until i had to send an enquiry.

Online Shops

Find out how DealExtreme compares to other Online Shops

Know better, choose better.

Compare all
LIN

LINPerth, WA

  • 2 reviews

LACK OF SERVICE

published

Purchased a SMART BRACELET
Wore it once but would not recharge filled out ticket attached photo then requested I uploaded a video of a the bracelet not working !!!onto utube. Have on chat sent emails offered to send back the item but not receiving any satisfactory response I lost count of emails and chats. Bit like talking to a broken record I want ever use them again service very unsatisfactory guess I have just done my money

Mistaken

MistakenAdelaide

  • 3 reviews
  • 3 likes

Disgusting service - never again

published

Quite good

published

Have given credit (on $100 item ) and replacement products (on cheap faulty $2 items) without hassle. Undelivered Item was replaced - although took a few months there was never any difficulty.

Credit to card refund was offered although I've never taken that up. I found the method to use credit was weird but I eventually got used to it

All items have been as advertised, and other than stuff from AUDirect delivered well within the advertised times.
The AUDirect site seems pointless - costs more and still comes from Hong-Kong

Fast delivery time

published

Ordered Xiomi Yi action camera with extra battery pack and charger on Sunday, items delivered on Friday.
Very impressed with fast delivery time.

aasaaaaa

aasaaaaa

  • 2 reviews

Ripped me right off charged me different to what advertised

published

The price that they advertised for is not the price the advertised for so all be aware!!! Placed dispute they said they will refund me but they did not refund me they just send me the unwanted item costing more. Unauthorised transaction. Never going to buy from them. This is illegal. Terrible customer service.

Page 2 of 7
See all DealExtreme reviews

Questions & Answers

Efim L.

Efim L.asked

Battery MP for phone

No answers
MARK

MARKasked

TO THE DEALEXTREME REPRESENTATIVES:
1. what network is the mobile big button phone for seniors (F-Fook F669) on? Is it 2G? What sim card will it operate on in Australia?
2. why does Dx have "help", "contact", "customer service", etc when the mail doesn't go through and
its "review" site blocks comment on grounds of not "meet elegibility".
3. will Dx refund payment for goods that it markets which are not fit for purpose e.g. a mobile phone that does not operate on Australian network! Please clearly reply yes/no and what email address is actually serviced by Dx.
If product review members have relevant information to share or additional questions, appreciate input.
Mary

No answers
Alf

Alfasked

How and where do I return goods to get a refund?

No answers

Get an answer from our members and DealExtreme representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.