Purchased through paypal but unable to attend tomorrow as voucher not received and unable to contact deals to find out why i have not received it.

Thank you so much to your Staff who helped me with ordering a replacement product to replace the Nova Keeper Set which wasn't received. I was able to choose a replacement necklace myself which was received last Friday & looks absolutely lovely. I noticed that there is also a Bracelet to match too, so next time they are offering this jewellery, I will be purchasing the Bracelet as well. Many thanks and best wishes to the staff at Deals who assisted me in this matter.

I could not find two vouchers anywhere. In desperation got in touch with Gilad who was amazing. Came through immediately and solved my problem - how good is that? So happy with the outcome.

One might say I couldn't believe the customer service I received from Greg. My query was answered immediately and my problem solved, but most amazingly this all happened on a Sunday. The follow up was great, unheard of these days!

I've been waiting over 6 weeks for my item, I would of purchased elsewhere if i knew it was going to take this long. they are hard to get in touch with to sort it out also. WOULD NOT RECOMMEND SHOPPING THROUGH DEALS.COM.AU

I am a regular user of Deals.com.au. At times i have issues like changing dinner date bookings, refunds or other transfer of cruises.
This time i need help to change the names registered for the cruise. Madhupani was so helpful and quick with her/his responses.
great work.

I have had very good experience with Deals.com.au, its dinning deals are really good deals, and the customer service is excellent. For example, recently I found I wouldn't have time to use a dinning voucher I purchased before prior to its expiry date due to an overseas holiday, I contacted the customer service regarding my circumstance, they replied promptly and kindly refunded the credit to my account. What a great service, I would not have enjoyed such a service with some other companies.

We purchase multiple items on deals.com and had had an amazing experience every time.

Prices are always lower than anywhere else you'd find and if you require any assistance they get back to you with a positive outcome.

We bought few things with deals and had issues every time. When we contact the company no one responds or responds when it to too late ie the voucher expires. My warning to everyone dealing with deals to be careful. We bought a lunch voucher but did not get confirmation email and by the time we had realised the voucher had expired. I bought some sunnies. It was too big for my face and they did not refund. We bought a bali deal for a pool villa. when we contacted the hotel, they did not honor the voucher. Please don't buy things with deals no matter how good it seems. I have been stung too many times....

When I asked for help regarding a product that I bought, customer support was very helpful with their assistance. Very happy that things were sorted out.

I am very happy with the outcome of my dispute. I have been a regular client for many years.
I was sent the incorrect size bathers and after four attempts at trying to exchange for a larger size Shanise organised me a credit.
Thank you for doing this as I was a bit worried about ordering things in the future.

I had placed an order with Deals for a round Beach towel quite a wile ago and payment went through on 20th November. I was advised on 13 December that my parcel was on its way with approx 2 business days. As yet I still have not received what is supposed to be a Christmas present. This company does not return emails and has no number to contact them. I refuse to use this company again. You have to wait months to get your goods. Very bad customer service.

I ordered an emoticon bracelet on 28th November which hasn't arrived. My paypal account has been debited for this item. I emailed deals.com.au about this issue and havent heard anything back! Not happy. I won't be ordering from you again.

Still waiting from response regarding my refund !! after many emails. I'm getting quite concerned and will start dispute action with PAYPAL if no response today!! Can someone help me please ?

purchased 2 food deals on Friday 9/9/16 and received confirmation of deals. went into "My Account' to print off only to find message no active deals. I have sent emails to them on Saturday, Sunday and Today but have not received any help back at all ie no response whatever to about 6 emails.

Excellent customer service and communication
Items deliveried fast items as described very good condition. Would recommend to my friends. Thanks

Purchased a personalised product, but as I did not have a computer, my purchase could not be personalised. Contacted my deals and they arranged a refund promptly and apologised for any inconvenience. Great service.