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42 questions from our users

Debbie H.

Debbie H.asked

DEDW645 Series

My dishwasher is draining and pumping in water ok but will not wash. There is no error msg.
We have cleaned and tried all the sprayers but still not working.
Does anyone have any ideas please.
Thank you.



No answers
Faye A.

Faye A.asked

DEDW645 Series

Dishwasher is working fine but has stopped buzzing to indicate ‘finished’ ect.

No answers
Mike

Mikeasked

DEDW645 Series

My delonghi DEDW645 came up with error code E4 one day, went through the empty water process, and it came good for a while, now it will only run on normal cycle which takes nearly 3hrs! Every other cycle will start but error on E4 again. Not happy, can anyone please shed any light on my issue at all please? Thanks. BTW, I have clean filters and no water leaks and water pressure is acceptable.

1 answer
mastoi
mastoi

E4 Overflow Some element of dishwasher leaks.

Andrew S.

Andrew S.asked

DEDW645 Series

The machine is draining at the start of the cycle then can hear water going in but nothing happens.



2 answers
BigTone
BigTone

Check filters not clogged

Andrew S.
Andrew S.

Done that, both filters the one at the inlet stop pipe and bottom of mahine

Olive Spain

Olive Spainasked

DEDW645 Series

Error E1 anyone know?

2 answers
BigTone
BigTone

Error code:E1;. Water pressure is low. Door of dishwasher not properly closed. Kink in drain hose. Filter clogged.



Olive Spain
Olive Spain

Thank you. I have checked all these and no issues. Only thing I can think of now is the box on the water inlet hose is faulty

boatey

boateyasked

DEDW645S (Silver)

E4 error possible causes?

1 answer
mastoi
mastoi

E4 Overflow Some element of dishwasher leaks.

Darryl C

Darryl Casked

DEDW645 Series

Why is water not hot ?

2 answers
mastoi
mastoi

Because the heating element is rubbish. We had to connect to a hot water tap to get the dishwasher to an acceptable steaming temperature.

mastoi
mastoi

Furthermore, please wash dishes at Heavy or Intensive wash cycles, press the options button until top light for drying tops up.

Davo h.

Davo h.asked

DEDW645 Series

How long do delonghi covers there dishwashers for as ours is 18months old and not heating?

2 answers
mastoi
mastoi

2 years

mastoi
mastoi

Because the heating element is rubbish. We had to connect to a hot water tap to get the dishwasher to an acceptable steaming temperature.
Furthermore, please wash dishes at Heavy or Intensive wash cycles, press the options button until top light for drying lights up.

Lynny

Lynnyasked

DEDW645 Series

Why does the ded645s nor fill with watet

3 answers
Jill M
Jill M

has someone turned off the water at dishwasher

Lynny
Lynny

No

mastoi
mastoi

there must be a blockage. We haven't had this problem

Leonie O

Leonie Oasked

DEDW645 Series

Does anyone know how to do a diagnostic test cycle on your dishwasher?

1 answer
mastoi
mastoi

why do you need to do that?

Leonie O

Leonie Oasked

DEDW645 Series

My dishwasher dosent have a error message but goes through the cycle, it pumps in water and pumps out the water but nothing happens in between. Please let me know if its worth fixing

2 answers
Jill M
Jill M

have you checked for blockage in the sprayer arms? they pull off easily - cleaning is a bit trickier. we bought a used dishwasher and itsarms were clogged up with grapeseeds, pepitas and slivers of broken glass! worked like a dream after i cleaned the arms

Leonie O
Leonie O

Yes checked and cleaned them still nothing comes through

Barb

Barbasked

DEDW645 Series

My dishwasher is washing in cold water not in hot has just started doing this in past few days has been fine up till now nothing has changed it hasn’t been moved or anything, bought it in September 2016, would it be covered under warranty

2 answers
Winny 57
Winny 57

Should still be covered under warranty. Sounds like your heating element has gone, that's what happened to mine. You need to contact DeLonghi for a service contractor in your area, asap don't waste anytime because your warranty might run out, anyway I think the warranty might be only two years, check your documents!

Barb
Barb

Thank you I have got a 5 year warranty so should be okay

RayB

RayBasked

DEDW645 Series

Brand new and used once.
Now power will not turn on. Power point is fine.
Any ideas?

3 answers
Winny 57
Winny 57

Take it back to where you purchased it from! It will cause you nothing trouble.

Jill M
Jill M

Is the door closed properly?

mastoi
mastoi

Jill, the power turns on without closing the door anyway.

Terri

Terriasked

DEDW645 Series

My machine first showed e4 fault and we emptied the water now is just counting none stop h1 h2 h3 h4 h5 ..... Any ideas?

1 answer
mastoi
mastoi

are you pressing the timer by mistake? this starts the dishwasher in delay mode and counts the hours before it starts at the selected time/hour.

Troy M.

Troy M.asked

DEDW645 Series

I have a DEDW645W dishwasher which stops at F0 during the test cycle. The F0 displays during the second fill cycle when the sequence number gets to 11. Any help with the test sequence numbering and F0. Thanks

No answers
Jing-Jia L.

Jing-Jia L.asked

DEDW645S (Silver)

I bought DeLonghi freestanding dishwasher years ago (do not remember the model). When I select say 54 minutes washing program, it initially starts well for one minute but always stays at 53 minutes. Any helps?

3 answers
Winny 57
Winny 57

Get it serviced, may be a problem with the circuit board!

Sylv
Sylv

If you figured it out could you please let me know. Mine has stopped heating also.

mastoi
mastoi

try in auto or intensive mode.

carr

carrasked

DEDW645S (Silver)

My cycle of 2 hours and 30 minutes has started taking up to 4 hours and not cleaning the dishes. Any ideas?

1 answer
Danniele
Danniele

Hi, is the water getting hot when it is running? If not I would say it's your heating element. Ours did that when the heating element went the first time. But also does that now but unsure why at this stage.

Alev B

Alev Basked

DEDW645 Series

I load salt until the container is full. My water is medium hard therefore my salt setting is 4. After one use all the salt is gone (the salt cap is correctly closed) and my washing comes out cloudy/foggy. I use a tablet and my rinse adjustment is at 3.Can you please help?

1 answer
mastoi
mastoi

are you adding the finish additive?

Julie

Julieasked

DEDW645S (Silver)

How do I replace the heating element? I have bought one but don’t know how to install it.

2 answers
Danniele
Danniele

I'm sorry I am not sure we had it replaced under warranty so the specialist did the work.

mastoi
mastoi

since you are wanting to take the punt, you might as well open it all up and see where it goes, make a video doing this so you remember the sequence of putting back together.

Edith

Edithasked

DEDW645S (Silver)

I have my Delinghi hooked to cold tap but have tried 3 different cycles and only washes cold! Any clues as no manual bought 18mths old.

2 answers
Sue
Sue

The heat comes from inside machine eg heating element. Hate to say it i think your heater inside dishwasher is gone. Warranty should cover this.

mastoi
mastoi

correct.

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