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2 questions from our users

JP

JPasked

Dragon 4 TRD41500MT

Hi
I have just bought this product and as well as having issues with the smell (like others) when I turn the thermostat down - there is no clicking sound to indicate the temperature of the room (as outlined in the instructions). This is even when I run the heater on max temp and power for hours. Does this mean the product is faulty?



1 answer
Issac
Issac

Hi, the smell is a big issue and Delonghi says to it will gradually go. Your thermostat is not kicking off because your room is big / open / ventilated. So in this case the heater will keep running on max power and temp for hours. To narrow down the issue, run the heater in a closed room and test (probably when no one is sleeping inside).

S Chan

S Chanasked

Dragon 4 TRD41500MT

Looking to purchase this heater for the nursery room. Does this heater TRD41500MT has the “cool to touch” feature?

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