7 questions from our users

Taylor T.

Taylor T.asked

Dragon 4 TRD41200MT

What is the energy efficiency rating?

No answers


Dragon 4 TRD41500MT

I have just bought this product and as well as having issues with the smell (like others) when I turn the thermostat down - there is no clicking sound to indicate the temperature of the room (as outlined in the instructions). This is even when I run the heater on max temp and power for hours. Does this mean the product is faulty?

1 answer

Hi, the smell is a big issue and Delonghi says to it will gradually go. Your thermostat is not kicking off because your room is big / open / ventilated. So in this case the heater will keep running on max power and temp for hours. To narrow down the issue, run the heater in a closed room and test (probably when no one is sleeping inside).

John H.

John H.asked

Dragon 4 TRD4 Series

how many on/off cycles can be set per 24 hours

No answers


Dragon 4 TRD41500ET

Was working fine then just stopped and had, pf, on tge display and wouldn't work anymore ? What does pf mean ?

No answers
S Chan

S Chanasked

Dragon 4 TRD41500MT

Looking to purchase this heater for the nursery room. Does this heater TRD41500MT has the “cool to touch” feature?

No answers


Dragon 4 TRD42400ET

I have turned mine on 8 times on max high for 3 hours at a time and this unit still smells like melting plastic or paint. The smell supposed to disappear after a couple of hours. What do I do ?

1 answer
Buzzin' Dozen
Buzzin' Dozen

The "Burning In" smell should go away. Its important to turn both the thermostat and power settings to max. Put a half a bucket of water next to it and make sure you have some free flow of air when doing this. Preferabltly open door or window close to the radiator.
Also make sure you have removed all the packaging.
Mine is working fine with no smell at high or low settings. Took just over 2 hours at max to burn off...
Another important note is that if you have a dusty house the dust that settlern on the radiator and in the columns will burn off at high settings. Just use a vacuum cleaner on it to remove the dust every now and then...



Dragon 4 TRD42400MT

Hi what is the running cost of a column oil heater vs gas vs radiator type?

1 answer

Regarding the costs, not sure the exact price. But from what I know, gas heater will be the cheapest to run overall (as long as it has a 6-star rating) and then a column heater, but again all of this depends on the star rating of the product, how big your room is, whether it's well insulated (so the heat doesnt escape) and the quality / performance of the heater.

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