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Reviews

3.4

17 reviews
5
(8)
4
(2)
3
(1)
2
(0)
1
(6)
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    Dave

    Dave

    • 3 reviews

    Good machine. Had to replace milk jug after 5 years

    published

    Overall I have been happy with this coffee machine. I have owned it since November 2011 and it gets used daily. I have never had it serviced and never had it in to a repair shop. The coffee is always piping hot, and I've never had any error codes come up on it. The only thing I've had to do is replace the milk jug as it stopped sucking up the milk. Tried cleaning it, pulling it apart etc but I think all the seals in the jug head had given way and hence lost suction. I don't see this as a big deal seeing it had been used daily for the past 5 years and had no other issues. I Would definitely buy a Delinghi again, but at this stage I don't need to as it's still working fine.

    Date PurchasedNov 2011

    Model: ECAM23450S Love my Coffee Machine - Need a spare part though! 5 out of 5, reviewed on Jan 19

    published

    RESPONSE : TRY Di Bella coffee beans MODENA blend for rich and smooth coffee or NERO blend for rich and strong.
    The machine has not missed a beat in 3 years it is important to read the manual 3 times at least. I think the more you use the machine and try making all of the different coffees the better you become.

    frother stops working out of a sudden

    published

    first after 1.5 years the display burned - got it repaired for a lot of money. Now short after the milk frother stops working - the milk just does not get sucked up the little pipe in the milk container. Cleaned it thoroughly used cold milk, warm milk, pushed cleaning button several times - it just does not give any milk just hot steam and water......
    Useless system - go to Italy for holiday but do not buy machines from them!

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    Kerry McFadden

    Kerry McFaddenvic, 3757

    • 5 reviews
    • 5 likes

    Extremely unreliable

    published

    In the two year warranty period was returned for repair 5 times, less than 6 months out of warranty needed repair again and now 4 months later once again broken down. i am now throwing the machine to the nearest dump where it belongs. Did ring customer service once and was sent washers for milk spout didnt fix a thing :(



    Mary

    MaryPerth

    Love my Coffee Machine - Need a spare part though!

    published

    I've had my ECAM23450S since October 2011 and it's produced perfect coffee / froth each time. However, recently the frother has stopped working. There is a small crack on the froth adjustment knob and believe this may be the problem. I hope I can have this fixed as I miss my cappucino's!!! Is there a spare parts section anywhere in Perth?
    BTW - I've tried all types of coffee beans, even the cheapest I could find and the coffee is great each time!

    Alex

    AlexSydney

    • 7 reviews
    • 1 like

    Tastes like petrol station coffee

    published
    EK

    EKSydney

    If I could give it no stars I would!

    published

    Bad machine from Harvey Norman

    published

    Bought this machine a couple of months ago
    and now its faulty you spend over $1000 on a machine and it breaks down l. Also the coffee doesn't taste great. Rinses sometimes and sometimes it doesn't.... im very dissapointed with the service from harvey norman cannington not very helpful and this was the same for goddons electrical.

    expensive, bad warranty service

    1 comment
    Disappointed4545
    Disappointed4545
    K220

    K220Brisbane

    • 2 reviews
    • 7 likes

    Great when it works

    published

    This machine is great and easy to use when it is working - however every over the past three years it has completely stopped frothing. We have had the same parts replace 3 times now, and it has just done the same thing again. Very frustrating, as the last time we put it in for repairs it took 3 weeks to fix. Love the product but can't rely on it.
    Makes great coffee when it works
    Breaks down too often and the service people take way too long to fix.

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    Big D

    Big DPerth

    • 76 reviews

    Indestructible Workhorse

    published
    pidge351

    pidge351AU

    • 7 reviews

    I coud not live without this

    published

    I love my coffee and this machine is perfect its not as big as some automatic machines so doesn't use a lot of bench space. I've had the machine for 2 years it makes adequate milk froth I have had no issues with milk not frothing, I do leave it on the high froth setting and always clean the milk jug and parts everyday. I have it set on my coffee setting so I can have a large mug the coffee is always hot and makes fantastic crème. These machines aren't cheap but if you purchase coffee regularly like I use to it will soon pay for its self, and visitors love it. Before getting my Delonghi I had a cheap model that lasted 6 moths before it stopped working when it comes to coffee machines I think you really do get what you pay for.

    1 comment
    Disappointed4545
    Disappointed4545
    TrishT7

    TrishT7AU

    • 2 reviews

    When in doubt read the instructions.

    published
    CliftonHillPeter

    CliftonHillPeterClifton Hill

    • 4 reviews
    • 1 like

    Small but powerful.

    published
    Date PurchasedJun 2012
    scarlettrose

    scarlettrose

    • 7 reviews
    • 1 like

    Overall a great product that I can't live without!

    published

    This has been the simplest of coffee machines to use. It fits nicely on my bench and blends in well with the decor. Easy to use and to clean! Great coffee fast, morning, noon or night!
    It's energy efficient with it's own sleep mode saving you energy.

    3 comments
    Canderson
    Canderson

    How is the milk function? is is hot and frothy enough?

    scarlettrose
    scarlettrose

    My cuppas are always the perfect temp. I'm not a cappuccino person but can easily get well over an inch of froth and has an adjustable froth amount on top of milk holder allowing for perfect cappuccino's and latte's.

    Canderson
    Canderson

    Thanks for replying, I think I will get one!

    Louise_Carey

    Louise_CareyAU

    • 3 reviews
    • 1 like

    Almost perfect

    published
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    Disappointed4545

    Disappointed4545SYDNEY

    • 3 reviews
    • 2 likes

    Oops! Made on Friday afternoon

    published

    I really wanted an automatic coffee machine that had the capacity to make lattes and cappuccinos and believe de Longhi is a good brand. My machine has been trouble since day one. It's been back to the factory but its milk frother is hopeless. I'd get better froth from blowing down a straw. I still believe de Longhi is a good brand, but for the price I paid, my particular machine is a great disappointment.

    Its milk frother is not good

    jbb30

    jbb30BLAKEHURST

    GREAT MACHINE

    published

    We recently bought this machine from good guys (at a great price). We tossed up between this, the prima donna that harvey norman were trying to sell us (even after reading awful reviews on the prima donna and the huge price the sales assistants can be very persusaive and had us considering the machine) and the nespresso (which was a great affordable machine but worked out too expensive in the long run for buysing the pods etc). So far this machine has been tops. Easy to use, easy to clean, and quick and quiet.! I would highly reccomend this machine.!
    EVERYTHING.! MAKES GOOD HOT COFFEE EVERY TIME!
    THE LADY'S VOICE ON THE INSTRUCTION DVD WAS VERY IRRITATING HAHA

    See all DeLonghi Silver Compact ECAM23460S reviews

    Questions & Answers

    Vida Doyle

    Vida Doyleasked

    Silver Compact ECAM23450S

    Does this machine make short and/or long black coffees?

    2 answers
    CliftonHillPeter
    CliftonHillPeter

    Absolutely.

    TrishT7
    TrishT7

    Yes, both

    mustangdude

    mustangdudeasked

    Silver Compact ECAM23450S

    Can this machine make hot chocolate?
    I'm guessing the powder gets put in the grounds compartment. Is this right?

    2 answers
    starryme
    starryme

    you dont put chocolate powder in the compartment but
    you can add chocolate powder to the frothed milk
    and you can also use the hot water only function as well.

    Disappointed4545
    Disappointed4545

    You add chocolate powder to your cup. From there you have a choice of milk or water. If milk, moisten the chocolate powder in your cup, connect the 'jug' with milk to the machine, then press the Cappuccino button twice and you get frothy hot chocolate.
    If water, place your cup containing chocolate powder under the tap gadget, press the tap button and hot water flows. You get ordinary hot chocolate to which you can add milk and/or sugar to taste.
    You can do this to that powdered coffee, e.g. Nestles or Jarrah, etc.

    Beth3675

    Beth3675asked

    Silver Compact ECAM23450S

    Does it do cafe crema or just a plain but strong American coffee? I like cappuccino but my husband is strictly a strong coffee drinker.

    1 answer
    CliftonHillPeter
    CliftonHillPeter

    It does short coffees with a pretty decent crema (for a fully auto, home machine), there is also an 'extra long' coffee setting which runs a lot of water through for what I believe Italians would call a cafe americano. One quirk of the machine is that if you hit the '2 cups' button it just does one grind and runs the water for double the time, which gives you a pretty substantial mug of black coffee.

    Get an answer from our members and DeLonghi representatives

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