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DeLonghi PAC WE18INV
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- 13 reviews
- 3 likes
Poor perfomer constantly needing water
The unit is bulky and heavy, it does not move well as the casters are too small. It struggled to cool a 7m x 5m room. It needs to be refilled quite often with water.
Had it used during summer just on hot days, bought it about 4 years ago. Suddenly it has given up and won’t turn on, there’s no reset switch. Replacement parts and service technician will set me back about $500. I’ve looked inside at the parts and there’s nothing burnt out or faulty looking.
Purchased in October 2018 for $800.
- 4 reviews
Unit broken and customer service are unresponsive
Don't waste your money.
My one of these has broken twice while under warranty, and the heat exchangers have corroded out and delonghi customer service won't even respond to me.
Do yourself a favour and buy an air conditioner from a different manufacturer.
- 4 reviews
- 6 likes
Rubbish Product
Noisy to the extent of needing a rolled-up beach towel strapped to the front panel behind an ocky strap to dampen the noise.
The water pump failed or blocked up and I can't find a manual to know which part is the pump nor how to service/change it.
The cooling grill rotted away within 2 years thus canceling out the claimed boost it would give to the system performance. Seems the Filter system failed to protect that grill even though the filter canister was changed as and when required (Model/PN 1793215).
Condenser corroded out in 18 months, stay away !!!
My condenser has corroded out in no time at all, this is made of garbage metals and has no way performed as described. This machine is total junk and will never buy a Delonghi again.
Purchased in November 2017 at Goodguys for $1,100.
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Very expensive for a unit that you're lucky to get 12 months from
I enjoyed the unit for the first 12 months despite it being quite loud and using a lot of electricity. BUT, today during a hot day, I noticed I was still very hot in the room and that it was blowing room temperature air even though it was on max cooling. Showing "F1 errror". Disappointed that it seems to have broken down 13 months after purchase in which I probably used it on less than 20 days in total.
EDIT: Initially when I wrote this review, I was very angry, because it broke down with the F1 error, and there was no apparent solution. I rea...
Read mored some things suggesting the unit had a broken part, but nothing really clear. But I kept looking online, and after about a week, I found a vague reference to the F1 error, with a potential (very simple) solution. So... the solution to the F1 error was to disconnect (unplug) the power supply and wait for a while before reconnecting the power supply. I did this and the F1 error disappeared and the unit worked again. I've increased my stars from one star to now three stars.- 6 reviews
- 7 likes
- Verified
Noisy, needed to replace filter, uses a lot of water, doesn't cool the room enough on hot days
I bought this Dec 2017. It doesn't cool the room enough when outside temp is 30 degrees or more, and it adds a lot of heat to the room from the back piping that leads out the window. If you put it on 18 degrees to try to get ahead of the heat first thing in the morning, (because it's going to be 30+ outside), water droplets form and gather on the top of the unit which is a safety risk. I can't stand to be in the room for too long due to the noise, because it causes ringing in the ears after a few hours. It uses a lot of water everyday. I'm havi...
Read moreng to add 10-20 L per day of water, which is high maintenance and wasteful, and it usually spills on the floor because it's hard to be accurate filling it with the way the tank is set up. I had to replace the limescale filter after one season use (3 months use) and it was expensive, about $80 inc post, AND Delonghi doesn't sell them! So I had to source it online and they took a month to send it to me because they were chasing the part from the supplier, which I imagine is Delonghi. It's not that portable, it's not on wheels and it's not that quick to set up in a window when you have to fiddle around with setting up the window frame and pipe and plug up all the gaps. I would have been better off investing in an air con that has the motor sitting outside the window and not in the room (hindsight).Purchased in November 2017 at The Good Guys Online store for $1,099.
- 6 reviews
- 2 likes
Much poorer quality than the older model around 2009
I bought this unit on Feb 2017. It broke down after around 14 months. The power now does not turn on. The performance of this unit is actually poorer than the old model with lower power rating. It's very noisy. It's very slow to kick in (compressor kicks in and start cooling). The air direction is strangely veered to one side due to the new fan design.
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- 2 reviews
Never ever buy again
Really bad, bought 2 years ago summer. In last year summer, it died. This product has lots problems, super noisy, Vibration is insane when it reaches max though-put and always stop by overheated in half an hour after start. Really terrible, should really read the review before buying it.
- 2 reviews
- 3 likes
Excellent cooling and very energy efficient - Corroded coils
UPDATE - SEE NOTES BELOW PRIMARY REVIEW
At its' bare bones, this unit is not 5KW cooling, however, at maximum cooling it's not far off it. I would say it's designed to cool an average-sized room, in my case, a large master bedroom. It's much quieter than its counterparts and blows the air upwards to allow it to come down on the room. I find the 10L water tank is always enough to get through the night, and between the more efficient cooling and the unit being an inverter (Can lower the output of the compressor and for example run at 50%, where ...
Read morenon-inverter units are either off or running at 100%), my summer air-con bill dropped $200. It is quite heavy, so up and downstairs is not that easy, but normally you're not going to move the unit from place to place. The loudest thing about the unit is actually the pump which sprays water over the condenser to cool it. The night-time mode, and really even the normal mode when comparing to a non-inverter air con, is very easy to sleep with comfortably. Would recommend, and is very energy efficient. UPDATE - After running this unit for nearly 2 years, I received an error. I followed the instructions and eventually called DeLonghi to service the unit. After servicing the unit and getting it back into full operation, I checked the side panel, which according to the manual, has a 2nd filter, however, you need to remove screws to get to it. I removed the panel and found no filter. I vacuumed off the dust from the condenser when the condenser began to flake apart. DeLonghi sent another technician out to review the damage and ultimately determined the unit needed to be replaced. I was given the choice of any current unit available. There were no more inverter units available, and only one "water-to-air" model, all of the others were "air-to-air". I now have the PAC WE120HP. The first thing I did was check the side panel to see if it had a filter over the 2nd condenser, which it didn't. I haven't really used it yet because of that but once I have the filter I will write up a review on it. I would suggest that in this case, DeLonghi has been very helpful in providing the service which would be expected of a unit under warranty, however, I am concerned about all of the other units out there which may suffer the same fate as mine. I would suggest that the water running over the condenser has made it delicate and brittle, which makes no sense considering the design of the model. I still stick with my original review, the original unit was amazing and if I hadn't vacuumed the condenser it would still be going strong now, and if I had purchased an additional filter for the condenser, it probably would never have happened. Ups and downs but I need to consider both the part that DeLonghi has played in this with the design and support of the unit, as well as things I could have done.Purchased in December 2017 at 2nds World Physical store for $1,099.
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Coils have been obliterated after 12 months
Extremely poorly made. Cooling coils obliterated leading to alloy shards being flung around the unit creating a horrible grinding noise. Customer support claim there doing their best but does replying once a day with no real info only sorry to hear count as support? Will not recommend product. Cooling doesnt work when its hotter than 30C.
- 9 reviews
- 2 likes
- Verified
Best purchase of 2017!
Purchased at beginning of December.
Does a fantastic job of fighting the heat in our north/east facing brick home (mostly glass windows/doors on northern side). We run it through the upstairs living areas with doors open to downstairs of house, bedrooms/bathrooms closed off.
Installation was easy. Did need to do a macgyver to properly seal the window from outside (not necessary) but nothing a $20 roll of insulation foil from bunnings and duct tape couldn't fix.
Makes noise only to be expected of having a compressor running indoors and act...
- 2 reviews
Not good for Queensland summer
Not easy to set up, compartment for water does not open and close easily and very bulky. Extremely noisy, need ear plugs to sleep. Purchased for bedroom in rented apartment but needs to be set at 18 degrees to slightly cool fairly small room, not looking forward to first electricity account. Not worth the high price.
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- 14 reviews
- 11 likes
Great for renters
The unit is easy to install simply vented out of a window or sliding door all required attachments come with the unit. Good for cooling a single room but works just as well in a smallish open plan lounge/dining/kitchen such as a unit especially if you couple with a fan at the opposite end of the space. The unit is louder than a split system or even the old fashioned type of air conditioner that was fitted into a wall or window, this is because the motor is inside so this should be expected.
- 25 reviews
- 21 likes
Great for a room type air conditioner
For a bedroom is excellent but will struggle with larger open areas, easy enough to use, can be a pain filling it with water but works better if you do, is on the noise side if your trying to sleep but you could get use to it, for this type of air conditioning though it's the best you can get
- 5 reviews
- 1 like
it was okay
I bought it from the good guys on the hottest day of the year. No discount at all so it was a bit expensive. It does its job and cooled down the room. The aircon itself is quite noisy. it's hard to get to sleep with this machine on.. so only gave it 2 stars
Questions & Answers
I'm not sure if this is normal I know its very loud in general but this is loud to a whole norther level, I think I can hear like... water or something in the ac and it sounds like a hose. I'm not sure if this is normal but if it is or isn't please reply and tell me.
If it is one of the models that have a water tank, it is a design feature that is normal. The water is pumped around to aid the efficiency of the motor. I have had two of these units and in my experie...
Read morence, over time that part will stop working effectively and you will see a loss of performance.I have owned my 5000 watt Delonghi for 5 years. It worked perfectly till now. There is no power to the machine. Does it have a reset switch?
I had one that suddenly died like that too all of a sudden. I had to get it serviced by contacting Delonghi service. The man who came pulled a small board out and replaced it. I think one little component on the board just died.
Yes that happens to about everybody... maybe its time to get a new one. It's not worth fixing because the machine is already complete junk. if you looked inside of there you would probably find cheap ...
Read moremetal that is rotting away day by day. If you do decide to get it fixed than something else would happen and you would have to keep getting it fixed. I don't recommend this machine at all. if your looking for something that's a good deal you have to be fast. I found a portable AC that's on sale if you want another one. from $800 to $449-https://www.dicksmith.com.au/da/buy/vostok-41kw-portable-air-conditioner-reverse-cycle/?utm_source=google&utm_medium=product_listing_ads&gclid=Cj0KCQiAw_H-BRD-ARIsALQE_2P9RifPdxxFdcA2v5hExxs9C2oqAmm1_wOZi75lnyUAvzHBl5Qk_zYaAvVQEALw_wcB . have a think about it I would say that it's worth it but at the end of the day its up to you. PS if the link doesn't work copy and paste it. if your also willing to pay an extra $100 here's a very good one (personally the one that I own) $1000 to $500. https://www.kogan.com/au/buy/vostok-52kw-portable-air-conditioner-reverse-cycle/?utm_source=google&utm_medium=product_listing_ads&gclid=Cj0KCQiAw_H-BRD-ARIsALQE_2PoSw35zyItSmRgZG6uNdImgq-VeVHcxTFd_viP3wgG9d3bLXWO9TkaArXNEALw_wcBGet an answer from our members and DeLonghi representatives
Details
Category | Portable Air Conditioners |
---|---|
Price (RRP) | $1349 |
Cooling Capacity | 5kW |
Height | 910mm |
Width | 505mm |
Depth | 400mm |
Inverter | Yes |
Reverse Cycle | No |
Release date | Oct 2011 |
Manual | Download manual |
- MPN: 36018466
- GTIN13: 8004399511903
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