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VIC, Malvern East, VIC, Notting Hill, VIC, Shepparton, etc...Reviewer Photos & Videos
- Dennis Family Homes
- Verified customer
Satisfying build, with very little issues.
Everything from consultations to begin the build, all the way through to completion of construction has been great.
Only disappointing aspect would be the communication post-construction for the 6 month walk through and dealing with minor issues.
However the experience has definitely been positive and the team at Dennis Family Homes are great people who are easy to get along with!
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Damien ArmfieldGreater Melbourne (Outer), VIC
- VIC, Wodonga
- Verified customer
Great build with great people
I must say that from the start to the finish the build was managed in a very professional manner by our site supervisor. He would call us almost every Monday and bring us up to date with the progress of the build and what will be done in the weeks to come. The build standard and the tradies were of a very high standard and easy to get along with and we’re very accommodating with some changes we made. As with any build there were some minor issues which were rectified to our satisfaction and in quick time. The cost of the build came out as we ex...Read more
pected which was spot on. We would like to take this opportunity to thank Jackie from Shepparton and all the Dennis family team from Wodonga for creating a lovely building experience for us and we would not hesitate to recommend them to other people
1 comment
DFH T.Dennis Family Homes
Hi Damien,
Thank you for sharing such fantastic feedback with us. Communication is vital during the building process, so we are pleased that you appreciated your Monday Supervisor check-ins. ... Read more
Congratulations on completing your build and all the best settling into your new home. Thanks - AlexSimilar opinion? Write a review on ieatwords.com.au!
Arun-ReenaGreater Melbourne (Metropolitan), VIC
- VIC, Notting Hill
- Verified customer
Happy customer
The build was delivered to the expected requirements even though we had some issues here & there.
The support from sales(Adam Keleher), office(Stacey Maxwell) and supervisor(Rob Bahn) was great even though some of the things we had to accept and move on. I feel no one will be satisfied in every point of view.
There are still few things to be sorted by external contractors or otherwise supervisor has helped us to move in at his best during this uncertain Covid-19 period.
Overall we are happy with complete DFH process ....
Thank you.
Arun & Reena
1 comment
DFH T.Dennis Family Homes
Hi Arun-Reena,
Thank you for sharing your feedback. It is great to hear that our team worked hard to provide you with support and ensured that your build ran smoothly.... Read more
We hope you are enjoying the first few months in your brand new home! Thanks - AlexSimilar opinion? Write a review on ieatwords.com.au!
Find out how Dennis Family Homes compares to other Home Builders
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- VIC, Notting Hill
- Verified customer
Post service nightmare
It could have been a 4.5 but post construction has been a nightmare.
The house was handover 5 months ago and I have been trying to get an issue with the windows and eaves fixed since then.
Dennis Family Homes has accepted there is a problem after sending multiple emails and raising the case multiple times.
They have emailed back multiple excuses from the likes of “they are not responsable for the wind” to that I did not answer the phone and never reply to the voice mail to schedule the works.
Well that call was never done and a voice mail was...Read more
never left, at least not to my phone number that they obviously have right since it was in the contract, same as my email for them to send the invoices just on time. As sure as it 2020 and technology record all. Five months are running now and had to raised the case to VBA last week. I will post here the outcome of the process or if someone form DFH read this and is willing to help me to raise the case to someone that actually cares about customers satisfaction then I will be more than happy to solve this in a friendly manner as I noted in my emails over the five months.Similar opinion? Write a review on ieatwords.com.au!
Cameron D.Greater Melbourne (Outer), VIC
- VIC, Notting Hill
- Verified customer
Beautiful build at high quality
After what seemed like a slow start the build took off quickly. The quality of the workmanship was great.
We had a few issues, one being that the front door was stained wrong but that was corrected and we are very happy. The other was some yellow bollards at the gas metre that we were told had to be there. We followed this issue up ourselves with the gas supplier and had it resolved.
1 comment
DFH T.Dennis Family Homes
Hi Cameron,
Thank you for your great feedback. We are pleased to hear that any issues you ran into were resolved appropriately.... Read more
We hope you are enjoying the first few months in your brand new home. Thanks - AlexSimilar opinion? Write a review on ieatwords.com.au!
- VIC, Warrnambool
- Verified customer
Absolutely brilliant very happy (Morrison 27)
From our first meeting with the sales consultant right to completion the whole process went very smoothly.
The workmanship and finish was to a very high standard.
Our site supervisor was very obliging and the communication was free flowing any questions were answered promptly.
The final cost of the project was spot on to our contract so their was no surprises at handover.
Extremely happy with our home and would definitely build with DFH again.
1 comment
DFH T.Dennis Family Homes
Hi Garry,
Congratulations on completing your home and thank you for the great review. It is fantastic to hear that smooth communication was maintained right throughout the building process and that there weren't any unanticipated costs.... Read more
It would be our pleasure to build with you again. Wishing you all the best in your brand new home. Thanks - AlexSimilar opinion? Write a review on ieatwords.com.au!
ShaneSGippsland, VIC
- VIC, Notting Hill
- Verified customer
Great service. Satisfied customer
Warragul build location.
From day one, we had a great experience building with Dennis Family Homes. We were in the market for our first home for more than 12 months and we decided to give every builder a chance to "sell to us". One day we decided to wander into Dennis Family Homes display and see what they are all about, we didn't immediately get to deal with our sales consultant as he was busy. Luckily for our sales consultant Jordan from Officer, he contacted us as we were just about to make our decision and we decided on a perfect floorplan...Read more
1 comment
DFH T.Dennis Family Homes
Hi Shane,
Thank you for your fantastic review. Communication is vital at all stages of the building journey and we are so pleased to hear that our team maintained a smooth flow of information.... Read more
Congratulations on completing your build and wishing you all the best in your new home. Thanks - AlexSimilar opinion? Write a review on ieatwords.com.au!
Tegan KramerGreater Melbourne (Outer), VIC
- Dennis Family Homes
- Verified customer
Consultant - Stefani Voyneska (Clyde, VIC)
Stefani was amazing helping us choose our first family home! She basically did all the homework for us and even cut down the land in the area that our home would fit on so we could pick the best one we liked! Stefani is a hard worker she cares about every detail and giving a better understanding in everything we needed and wanted in our first home. I would recommend her to anyone who needs help, he guidance was a 10/10 and always made sure we were happy with the service followed up things even when she wasn’t in charge of our property anymore, we are nearly at final stage and she is still checking in making sure it’s all running smoothly :)
1 comment
DFH T.Dennis Family Homes
Hi Tegan,
Thank you for your fantastic five star review. We are pleased that you were offered such valued guidance by Stef, we will be sure to pass your nice comments on.... Read more
Wishing you all the best for the final stages of your build, I am sure you are counting down the days until handover. Thanks - AlexSimilar opinion? Write a review on ieatwords.com.au!
LauraCentral Highlands and Goldfields, VIC
- VIC, Ballarat
- Verified customer
Amazing, high quality and no stress build
The team was able to give us a very accurate price, and sound advice in terms of inclusions, offering a range of options. The sales team was not pushy but were very informative.
Colour selection team was awesome. Gave us ideas on what would work within the limits of what we wanted.
When it came to building it was a very swift process and no issues were identified. Site supervisor kept us in the loop and happy to answer any questions.
Handover occurred BEFORE the due date, and no imperfections.
Couldn’t be happier, highly recommend.
1 comment
DFH T.Dennis Family Homes
Hi Laura,
Thank you for sharing such great comments. It is fantastic to hear such great feedback about our team who work tirelessly to create dream homes for our customers. What a bonus to have your home handed over early.... Read more
Wishing you all the best in your brand new home! Thanks - AlexSimilar opinion? Write a review on ieatwords.com.au!
Find out how Dennis Family Homes compares to other Home Builders
Know better, choose better.
steve a.Greater Melbourne (Outer), VIC
- VIC, Shepparton
- Verified customer
Fantastic company
All round fantastic build no problems at all through each stage very happy. I would highly recommend building through Dennis Family homes if you are going build. The people you deal with are great and always ready to help you through every process and help with suggestions for first time builders.
1 comment
DFH T.Dennis Family Homes
Hi Steve,
It has been a pleasure working with you to create your home. We hope that it provides you with endless joy in the years to come.... Read more
Thank you for sharing your wonderful recommendation. Wishing you all the best. Thanks - AlexSimilar opinion? Write a review on ieatwords.com.au!
- VIC, Ballarat
- Verified customer
Kimberley 30 Ballarat - Perfect family home
From the first day our SC Mel was very helpful. She went above and beyond guiding us through the process. She had a lot of patience and time for us. We had a few issues before we could start but If it wasn't for Mel I'm not sure what would have been. She was very honest the whole way through and made the experience positive.
Once we went to site The build process was handled very well by our SS Paul. He addressed all issues professionally and in a timely manner and he has good attention to detail and also went above and beyond to fix things. The build took just under 6 months once ground was broken.
We love our Dennis Family Home!
1 comment
DFH T.Dennis Family Homes
Hi CL,
Thank you for your fantastic five star review. We are pleased that you were offered such valued guidance by Mel and that all issues you encountered were worked through smoothly.... Read more
We hope you are enjoying the first year in your brand new home. Thanks - AlexSimilar opinion? Write a review on ieatwords.com.au!
- VIC, Notting Hill
- Verified customer
satisfy customer
we build our first house with Dennis family home. Lisa our first contact person, she was very kind and helpful and always willing to answer our queries promptly, then we shift to another person for administration and colour choice they were also professional and helpful. we found only the building supervisor was always in a rush of transferring the things, I completely understand he had other assignments as well but consider we were the clients as well
The whole process went out smoothly, we like the quality of work and the products as well there were only few small concerns in the house but nothing big or major, I recommend to the people if they looking affordable without compromising the quality of house.
1 comment
DFH T.Dennis Family Homes
Hi Faeeza,
Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed your building journey and hope that the few issues you experienced were well managed by our team.... Read more
Congratulations on completing your build, we hope you are settling into your new home. Wishing you all the best - AlexSimilar opinion? Write a review on ieatwords.com.au!
- VIC, Wodonga
- Verified customer
Great service - We love our new home
From start to finish we loved the process of our build especially being first time builders hearing all the "horror stories of building a home". The Dennis Family team were very accomodating to our needs from the intial quotation stage right through to the final fixing stage. Anything we requested they would look into and come back to us with an answer. Graham and the different trades were great and always helpful. The construction site always appeared neat when we visited the site and most importantly our finished home is amazing!!!
We couldn't be happier and would recommend Dennis Family Homes to friends and family looking to build.
1 comment
DFH T.Dennis Family Homes
Hi Matt & Yvette,
It has been a pleasure working with you to create your new home. We hope that it provides you with endless joy in the years to come.... Read more
Thank you for sharing your wonderful comments, we will be sure to relay them to the team. Wishing you all the best. Thanks - AlexSimilar opinion? Write a review on ieatwords.com.au!
- VIC, Shepparton
- Verified customer
A Magic Experience with Dennis Family Homes
I have had a great experience building my new home with Dennis Family Homes. My Sales Consultant, Jackie was very easy to work with and I valued her experience and her helpful knowledge. My supervisor Chris was a Gem. He always checked with me if he thought there was an option to improve or make changes for a better outcome. I have greatly appreciated Jackie and Chris for their input to achieving the highest quality home for me. I am very happy with my new home, and I would have no hesitation in recommending Dennis Family Homes to anyone.
1 comment
DFH T.Dennis Family Homes
Hi Bev,
Congratulations on completing your brand new home, what an achievement! It is fantastic to hear how well both our consultant and site teams worked with you to ensure an amazing home was deliv... Read more
ered. We will be sure to pass your great comments onto the team.Similar opinion? Write a review on ieatwords.com.au!
KazGoulburn Valley, VIC
- VIC, Shepparton
- Verified customer
Loving my new home
We are very happy with the quality of our new home, our sales consultant Mary-Anne was a great help and always had good advice. Our building supervisor Nathan always kept us up to date and was very approachable. The build was quite quick and everything ran very smoothly. We were very happy with the tradesmen we had working on our home. There were no surprises with the final cost and we would certainly recommend DFH to others.
1 comment
DFH T.Dennis Family Homes
Hi Kaz,
A huge thank you for your nice comments, we are so glad that you had a positive building journey with us. We will be sure to pass your message onto the team.... Read more
Wishing you all the best - AlexSimilar opinion? Write a review on ieatwords.com.au!
Find out how Dennis Family Homes compares to other Home Builders
Know better, choose better.
Glenn TimminsGippsland, VIC
- VIC, Notting Hill
- Verified customer
Fantastic experience!
From the moment we walked through a display home to the time we received our keys five weeks ago, our experience building with Dennis Family Homes has been nothing short of outstanding. We looked at many homes and builders before deciding upon DFH's Ekati 25, which suited both our lifestyle and budget.
Our sales consultant, Adam Keheler, was extremely knowledgeable and helpful, but did his best to facilitate our ideas.
We were also very pleased with the help from our contract manager, Stacey Maxwell, who managed all the documentation in a fri...Read more
endly and efficient manner. Likewise, colour consultant, Joanne De Jesus, was friendly, patient and skilled with her advice and suggestions. We could not speak more highly enough of our building supervisor, Michael Brentnall. His attitude and communication are excellent, and, in our view, nothing is too much trouble for him. His is a man of his word.1 comment
DFH T.Dennis Family Homes
Hi Glenn,
Thank you for your incredible review and recommendation. It is great to know how well our team worked to provide you with expert advise and ensure that your build ran smoothly.... Read more
We hope you are enjoying the first few months in your brand new home! Thanks - AlexSimilar opinion? Write a review on ieatwords.com.au!
Gerry
- 2 reviews
- VIC, Shepparton
- Verified customer
A great experience!
Our build with Dennis Family Homes was a very smooth process, and we are very happy with the home we received at the end.
Our sales consultant Jackie was extremely knowledgeable and always helpful, and our building supervisor Greg always kept us up to date with what was happening.
We are so happy with the quality of the build, and our son who is a stair builder was also impressed.
There were no hidden costs and everything was explained and easy to understand.
We would not hesitate in recommending DFH to anyone, and would use them again if we were ever to build another house.
1 comment
DFH T.Dennis Family Homes
Hi Gerry,
Thank you for your fantastic five star review. We are pleased that you were offered such valued guidance and are so happy with the final product.... Read more
We hope you are enjoying the first few months in your brand new home. Thanks - AlexSimilar opinion? Write a review on ieatwords.com.au!
nickGoulburn Valley, VIC
- VIC, Shepparton
- Verified customer
good sales staff, normal quality
The management was good, the team arrange everything on time.
Generally, the quality of the building is fine, and that is the house what I want, but there are a lot cracks on the corners, under the window and on alfresco. Some doors cant close properly. The toilet cant flush very well, and the first date when I moved in, the toilet was not clean, we found "dirty things" in toilet absolutely someone didn't flush after toilet.
[name removed] always response us very quickly and gave us the best advise when we had issues.
The final cost is higher than the estimated cost, because we change something, it's still acceptable.
1 comment
DFH T.Dennis Family Homes
Hi Nick,
Thank you for sharing your feedback with us. We are disappointed to hear that you are not completely satisfied with your new home. ... Read more
We have reached out to you privately as we would love the opportunity to follow up your concerns. Could you please provide us with your job number in a private message? Thanks - AlexSimilar opinion? Write a review on ieatwords.com.au!
TrevorTGippsland, VIC
- 4 reviews
- VIC, Malvern East
- Verified customer
DFH did a fantastic job
We decided to return to Victoria (Cowes, Phillip Island) to be closer to family, following our move to a new home build in Echuca/Moama 3 years earlier.
We chose Dennis Family Homes primarily because we couldn't find a better floor plan than the double storey Balmoral (373) and the honest approach from their salesperson, Adam Keleher. At the time, we did have some reservations in selecting DFH due to some average reviews on-line (but thankfully not in our area) and that Phillip Island appeared to be outside their usual build areas, however Adam...Read more
1 comment
DFH T.Dennis Family Homes
Hi Trevor,
It has been a pleasure being involved in your building journey. The team will be thrilled to hear how thankful you are for their hard work. ... Read more
It is particularly great to see that everyone worked tirelessly to ensure you were in your home by Christmas, without compromising on the quality. Wishing you all the best in your brand new home. Thanks - AlexSimilar opinion? Write a review on ieatwords.com.au!
- VIC, Shepparton
- Verified customer
First home - Great experience
I thought building a house would be overwhelming but it wasn't, Jackie helped right from the beginning offering advice and suggestions. The building stage was great I didn't have an issues and the end quality was perfect. I'm so happy with the final outcome and quality of my new home. The finial cost of my home was on budget, there were no surprise costs. My 6 month inspection went well and only the standard things needed attending to.
1 comment
DFH T.Dennis Family Homes
Hi Alysha,
Thank you for a fantastic five star review! It is great to hear that our team simplified the overwhelming build process to ensure you were provided with a stress free journey.... Read more
We will be sure to pass your nice comments onto the team. All the best - AlexSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
fatumaasked
OMG
I am signed the contract for the marsden 362 and the construction is to start in january 2020
I am now worried with all these bad reviews and comments please advice what should i do
3 answers
Personally, I believe that most people only comment when they have complaints or poor experiences. So I'd take all of this with a grain of salt. That being said, I'm only at the beginning of my journey with Dennis. So far they've been super attentive and hope it continues.
Hi,
They are all smiles and sincere at the beginning but when their construction of the home turns faulty, they say this is normal and within allowable specifications
and that it's not their problem. Before accepting any handover of the property
make sure you have a qualified building engineer inspect the property as it will be
money well spent and save you a lot of heartache down the track which is what I'm currently dealing with...or if possible get out of the contract and seek a more reputable builder !
I totally agree with you! I’ve been in my home now 3.5yrs and I’m still trying to have a roof leak defect repaired!!!
Hello,
We built with dennis family, initially satisfied. But, after just 2 years in the house the shower grout were cracking and the caulk in the niche is peeling off. May i please ask if there is any warranty for these issues?
1 answer
DFH T.Dennis Family Homes
Hi Martin,
Thank you for bringing this to our attention. We aim to deliver the highest quality homes and would really appreciate the opportunity to be able to follow this up for you.
Can you please provide us with your job number, full name and preferred contact detail?
Thanks - Alex
Roy C.asked
How long they take to complete the single storey house?
1 answer
They told us 6months from commencement of build & that was exactly how long it took. They commenced at the end of February & we took handover at the end of August.
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DFH T.Dennis Family Homes
Hi M. Ross,
Congratulations on completing your brand new home, what an achievement! We are pleased to hear that you were happy with the overall process and will certainly communicate your feedback with the team.... Read more
Wishing you all the best in your new home. Thanks - Alex