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7 questions from our users

rehandra

rehandraasked

I have just unpacked my 7 litre Devanti Model NO: F-K-G-5T6-SS and I am one of those strange people who "DO" read the manuals LOL.



On Page 8 of the Manual it says under Using the Appliance: "The Smart Fryer can be used to prepare a large variety of foods. Please refer to the "Settings" section for basic cooking times or refer to the included recipe book.

There is no included recipe book. Can you advise please should there be one as stated and has it been omitted from the package for some reason??

5 answers
Ruth McCurley
Ruth McCurley

I don’t remember getting a recipe book with mine. It’s just basic cooking whatever you would cook in an oven you can do in the air fryer. Plus salmon, rissoles steak
No oil though. I cook most things on 180 deg and vary times according to what it is. Salmon only takes about 6-7 minutes. Chips rissoles,chicken snitnzels, chiko rolls etc I do on 200 deg for 15 minutes checking as they go. Cakes can also be done using normal oven degrees and times.

rehandra
rehandra

ty Ruth for your response very kind of you :). I have two airfryers and know how to use them but was hoping the Devanti people would come back to me. If they say there is a recipe book included it should be. That is what I was getting at :)



Devanti
Velerie H.Devanti

Hi Rehandra,

Thank you for your inquiry. And thank you for reading the manual - it is quite important to read up the Hows ensuring that the unit is operating correctly. You've done the right thing! :)

I have confirmed with our Purchase Team that this model does not include a recipe book. As it has a "Settings" section for cooking times, therefore it doesn't include a recipe book in this model.

Thank you for contacting us and letting us know about this. As the manual could be shared with other similar models, hence the content would be modified to suit the model stated. We will revise the content and update in next product batch.



Regards,
Velerie - Devanti Team.

William B

William Basked

Hi do you sell liners for your 7 litre air fryer. regards William.

1 answer
Devanti
Velerie H.Devanti

Hi William,

Thank you for your inquiry.

Unfortunately, we do not sell liners for our air fryer at the moment. We will consider this for the add-on options in the future.

Please let me know if you have any other questions.

Thank you.

Regards,
Velerie - Devanti Team.

Paris Berlina

Paris Berlinaasked

Hi I'm very interested in the DEVANTI 8.5 litre Airfryer "Knob Style. "
Can you tell me the Internal measures of the Inside Basket & THE Outer. I know it's 8. & 7 litre I think I saw
BUT would like to know the Actual MEASUREMENTS of both Baskets Please .

Also I note you had MENTION a 20% DISCOUNT on Ebay at present.
Would you be so kind to let me know if I can Purchase with the Discount OFFER for Ebay too please.
Thank you so much
Kindest Regards
Paris

4 answers
Devanti
Velerie H.Devanti

Hi Paris,

Thank you for your interest and enquiry on our air fryer.

I'm asking our Purchase Team on the measurements and will get back to you as soon as I get them. Most probably on next Monday.

eBay is doing a 10% off promotion currently with the code of PREPARE, offers ends on 30th January 2020. Please do check eBay for latest promotion as it is while stock lasts.

Thank you. Have a good weekend!

Regards,
Velerie - Devanti Team.

mosquito430
mosquito430

The size of my basket is 22cm square (rounded corners) and the depth is 10cm. I love my Devanti air fryer, and definitely value for money. I bought it on eBay with 10% discount promotion too.

Paris Berlina
Paris Berlina

Mosquito HI
Thanks so much for your reply.
IS that for the **DEVANTI
8.5 litre ** AIRFRYER..?
& was wondering the
2 baskets SIZES
EG inside baskets & base basket THANKS
*********
HOPE Someone knows the MEASUREMENTS. Thanks all

Alan M

Alan Masked

Hi there, what would be the max weight of whole chicken I could put in my Devanti 13 L please..

1 answer
Devanti
Velerie H.Devanti

Hi Alan,

Thank you for your enquiry.

Purchase Team has confirmed that it can fits maximum weight of 2.5kg of a whole chicken.

Please let me know if you have any other questions.

Regards,
Velerie - Devanti Team.

Dianne C

Dianne Casked

Hello, I bought this amazing product the 7litre one for my sister last year. Unfortunately she dropped the drawer recently and it was damaged. Can you please advise me if she can purchase a replacement drawer? If so where? thank you so much

1 answer
Devanti
Velerie H.Devanti

Hi Dianne,

Thank you for your enquiry.

I've consulted our Purchase and Spare Part Team, we did not receive cases like this previously, therefore we do not have spare drawer for replacement purpose readily available at the moment.

We'll take this into consideration of parts replacement.

We do have a promotion going on at the moment in eBay with 20% off. Perhaps you would like to get a new one?

This is the link for air fryers:
https://www.ebay.com.au/sch/m.html?_ssn=ozplaza.living&LH_PrefLoc=&_from=R40&_trksid=m570.l1313&_nkw=air+fryer&_sacat=0

Please don't hesitate to let me know if you have any other questions.

Thank you.

Regards,
Devanti Team.

Bev.

Bev.asked

I bought the Devanti 3 litre airfryer" . I cannot detach the basket from the frying basket cover.

3 answers
Devanti
Velerie H.Devanti

Hi Bev,

Sorry for the incident occurred with your air fryer.

May I please know where did you bought the air fryer from? As we have different customer service support for different platform.

Thank you.

Regards,
Devanti Team.

Bev.
Bev.

I bought the airfryer from OzPlaza, through eBay.

Devanti
Velerie H.Devanti

Hi Bev,

Thanks for getting back to me so quickly.

As we'll need you to send through some photos/ videos that shows the basket can't be detach from the frying basket, can you please lodge a ticket through your eBay account? You can use Contact Seller option to send us a message, we'll be able to locate your order right away with that.

Another option is, you can send us an email to [email protected] with your full name, address and issue of your product, our customer support will follow up the issue with you.

After getting all the needed information, our customer service will arrange a replacement for you right away.

Thank you.

Regards,
Devanti Team.

aussiebushgirl

aussiebushgirlasked

Where did you purchase it from please?

1 answer
Devanti
Velerie H.Devanti

Hi there, you can buy it from eBay, Catch of the day, Amazon and other shopping sites.

https://www.ebay.com.au/itm/Devanti-7L-Air-Fryer-Healthy-Cooker-Low-Fat-Oil-Free-Kitchen-Oven-Timer-1800W/392012389638?epid=3017516413&hash=item5b45c25d06:g:oyoAAOSwumJdC3KX:sc:AU_StandardDelivery!3003!AU!-1

Here's the link from eBay. :)

Thank you.

Kind Regards,
Devanti Team.

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