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Reviews

4.8

165 reviews
5
(153)
4
(6)
3
(0)
2
(4)
1
(2)
  • Build Stage
    • Pre-Construction (85)
    • Post-Construction (23)
    • Mid-Construction (7)
  • Customer Service
    4.9 (97)
  • Site Admin
    4.5 (31)
  • Timeliness
    4.7 (44)
  • Structural Integrity
    4.4 (15)
  • Plumbing & Waterproofing
    4.2 (13)
  • Electrical & Lighting
    4.3 (13)
  • Flooring
    4.3 (12)
  • Transparency
    4.8 (78)
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Reviewer Photos & Videos

Harsha

HarshaSydney, NSW

Excellent Customer Service by Michael Depalo

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Customer Service
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Timeliness
Build StagePre-Construction
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Michael Is an amazing consultant!!

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I would like to thank Michael from Domain homes Box Hill for his great effort and help in choosing our new home which was pending for Six months. He is very helpful and has the capacity to understand what the clients need and are looking for. I highly recommend future home buyers to consult with Michael as he is very reliable, knowledgeable and efficient. Thank you Michael.

Build StagePre-Construction
The Millers

The MillersSydney Surrounds, NSW

Jason is a 10/10 Super Star

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Since the moment we walked in the door Jason has been incredible. We have never built a home before and he has just made the project as easy as possible. As ours is a knock down re-build due to a fire with tenant it's been daunting but Jason has made it a great experience.

Customer Service
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Timeliness
Build StagePre-Construction
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Steve

SteveHunter Region, NSW

Can't wait to move in.

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Thanks to Jason in Warnervale for his help in choosing our new home. He has been a pleasure to deal with in all aspects of the processes in choosing our home, and we sincerely appreciate his attention to our requirements. We look forward to meeting the rest of the team and getting our dream finalised.



Build StagePre-Construction

Excited to be building with Domaine Homes

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At pre construction stage so far, but just want to say Jason Hatz from Domaine Warnervale has been invaluable to the process and deserves all the credit to our decision so far.
He has emailed back or answered my phone calls with any questions i have very promptly and has kept me well informed along the way.
Would not hesitate to recommend him.

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Rod

RodSydney Surrounds, NSW

Choose Domaine Homes

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We are only in the final design stages of our home purchase, both local sales team and head office design team have made it a very enjoyable process for purchasing our dream home. Domaines sales office home selection process using touch screen is definitely the best way to design your home, guided by very helpful sales personnel it made it very simple to design and price our home without any hidden costs or small print. Would highly recommend them as your first choice builder.

Customer Service
Transparency
Build StagePre-Construction

Easy to deal with and helpful

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Pawan was excellent in disclosure and very helpful when answering questions. Very friendly and easy to deal with. This made it a great process and why we chose domaine instead of its competitors. The information provided was informative which is very helpful and his follow up assistance is greatly appreciated. Also, he was very proactive and punctual.
Keep up the great work!

Customer Service
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Timeliness
Build StagePre-Construction
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Great experience so far!

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We were really happy and impressed with the team at Domaine Homes in Box Hill. We will be a few months off building whilst we wait for our land to register but our consultant Michael was extremely helpful and honest during our tender process and the whole process has been super easy and fun so far!

Customer Service
Transparency
Build StagePre-Construction
Kate G.

Kate G.Hunter Region, NSW

Glad we chose Domaine Homes

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We went to Hamlyn Terrace to see Jason Hatz. Jason has been helpful, prompt and informative from the moment we stepped foot into the office. We havent started building yet but the process so far has been very smooth. With Domaine homes we are paying more to get exactly what we want which includes a granny flat. Jason has been a big playing part in our decision to build with Domaine Homes.

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Libra_Aquarius

Libra_AquariusSydney, NSW

Quality within budget

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Omair

OmairSydney, NSW

Really good! Great experience!

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We have had a great experience with Domaine Homes so far. For our first home buying process, our experience with the sales consultant Michael at the Box Hill High Gove office has been amazing. He is very knowledgeable, professional and easy to contact to over SMS or email. He has been quite thorough in explaining the details of the land and home building process. Very professional and manages expectations well. Their processes are very structured and organized.
The staff at their Norwest office is also very helpful. They have good designs, colors and display homes. Highly recommend Domaine Homes.

Customer Service
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Rajeev C.

Rajeev C.Sydney, NSW

  • 2 reviews

Great Experience

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Build StagePre-Construction
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ali

aliSydney, NSW

Love our new Home!

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The process of building was very easy from the start. Samantha Cumberlege, Customer Service Team Leader is incredible. She is really friendly, helpful and easy to reach to solve any problem and answer the question and providing information I required.
Our site manager Gareth Rees, i think is the icing on the cake. He's really friendly and keep me up to date weekly about process contraction, which during building my previous home with another famous builder never happened.
Gareth Rees very easy to deal with and kept all communication lines open at all times.
Our building process went smoothly and we are so happy so far and even faster than they promised.
Thank you to all at Domaine home.
Kind regards
ali

Build StageMid-Construction
Tina Y

Tina YAU

  • 2 reviews

Transparent, Professional, Great Process

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Customer Service
Transparency
Build StagePre-Construction
Kumaresh

KumareshSydney, NSW

So far great experience - But some improvements to make perfect!

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Build StageMid-Construction
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So Far Great experience - Tender Stage

published

Domaine Homes Pre Sales process so far made it very easy,we are step away from signing building contract.Pawan at Parklea was of great help in being clear and detailed explaining during Tender presentation .Website is excellent,easy to choose design and inclusions. Hopefully the process will be smooth sailing during construction and delivery.

Customer Service
Transparency
Build StagePre-Construction
Pardeep K.

Pardeep K.Sydney, NSW

  • 3 reviews

Regrettable decision, not in the best interest

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Customer Service
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Site Admin
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Build StagePre-Construction
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Yuvan A

Yuvan ASydney, NSW

  • 2 reviews

Beyond Expectations

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My title says it all.
Michael Depalo has played an important role in my decision. I trusted him after the very first meeting.
Great designs, transparent & competitive pricing and streamlined process . I wish you could accommodate minor variations beyond your standard one. Nevertheless, I am getting bang for my buck.

Customer Service
Transparency
Build StagePre-Construction
Steve and Sophie

Steve and SophieSydney, NSW

A Great Start

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Only at beginning stages but so far Michael Depalo and the team have been excellent. Colour studio support is first rate and no question is too much. Looking forward to a smooth process right through till the end. Very happy with the Domaine philosophy. We have included many upgrades and still the final price is competitive.

Customer Service
Transparency
Build StagePre-Construction

Helpful, Honest and Friendly Service!

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Customer Service
Build StagePre-Construction
Page 2 of 9
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Questions & Answers

Christopher Owen

Christopher Owenasked

Domaine Homes NSW, Baulkham Hills

Do you charge a fees for traffic control and if its not used are fees refunded? Note this the second time I’ve ask this question, but no answer from domain, they seem happy to answer questions on pre purchase, no answers after sales .cheers Christopher

No answers
Jason

Jasonasked

Domaine Homes NSW, Baulkham Hills

Hi Domaine Homes Team, may I know how long still we have to wait for your contractor returning to complete the insulation work in the roof? Can you provide an actual date instead of letting us wait and wait with no idea at all. My wife has trying to find out this from your team. We have a three months old baby and we don't want our baby suffering under the heat of this property with no completed work.

No answers
Dan

Danasked

Domaine Homes NSW, Baulkham Hills

Hey. We are about the go into contract stage with Domaine and so far we’ve been happy. Has anyone recently built with domain in the hunter region? Specially interested in any sohar builds with guest room, although any feedback is greatly appreciated.

1 answer
Domaine Homes
DeltaDomaine Homes

Hi Dan,

Please contact Adam on 0438 495 591. He might be able to assist your enquiry.

Regards

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