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NSW, Baulkham Hills, QLD, LoganholmeReviewer Photos & Videos
HarshaSydney, NSW
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Excellent Customer Service by Michael Depalo
I started to explore to build my 1st home since September 2022. I was exploring the markets in the South West and North West Sydney areas. After the extensive search, I finally decided to settle down to Box Hill. When I met Michael for the first time he gave me a very good briefing on Domaine's business structure and how he will be able to work with me to build my dream home within my budget. He gave all the details relating to the land and provided his opinion on what upgrades I should select to get the upgrades that I want while staying withi...Read more
n my budget. So far I completed up to the tender process with Michael and he explained all the documentation/drawings in detail while patiently providing clarifications to my queries. He has to do the tender process twice as I change my initial house design and he patiently went through the changes and rescheduled tender and drawings to accommodate my request. Therefore I do not hesitate to recommend Michael Depalo to any potential customers and I'm confident that Domaine will continue the same level service until completion of my house construction.Similar opinion? Write a review on ieatwords.com.au!
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Michael Is an amazing consultant!!
I would like to thank Michael from Domain homes Box Hill for his great effort and help in choosing our new home which was pending for Six months. He is very helpful and has the capacity to understand what the clients need and are looking for. I highly recommend future home buyers to consult with Michael as he is very reliable, knowledgeable and efficient. Thank you Michael.
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The MillersSydney Surrounds, NSW
- Domaine Homes
- Verified customer
Jason is a 10/10 Super Star
Since the moment we walked in the door Jason has been incredible. We have never built a home before and he has just made the project as easy as possible. As ours is a knock down re-build due to a fire with tenant it's been daunting but Jason has made it a great experience.
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SteveHunter Region, NSW
- Domaine Homes
- Verified customer
Can't wait to move in.
Thanks to Jason in Warnervale for his help in choosing our new home. He has been a pleasure to deal with in all aspects of the processes in choosing our home, and we sincerely appreciate his attention to our requirements. We look forward to meeting the rest of the team and getting our dream finalised.
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- Domaine Homes
- Verified customer
Excited to be building with Domaine Homes
At pre construction stage so far, but just want to say Jason Hatz from Domaine Warnervale has been invaluable to the process and deserves all the credit to our decision so far.
He has emailed back or answered my phone calls with any questions i have very promptly and has kept me well informed along the way.
Would not hesitate to recommend him.
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RodSydney Surrounds, NSW
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Choose Domaine Homes
We are only in the final design stages of our home purchase, both local sales team and head office design team have made it a very enjoyable process for purchasing our dream home. Domaines sales office home selection process using touch screen is definitely the best way to design your home, guided by very helpful sales personnel it made it very simple to design and price our home without any hidden costs or small print. Would highly recommend them as your first choice builder.
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- Domaine Homes NSW, Baulkham Hills
- Verified customer
Easy to deal with and helpful
Pawan was excellent in disclosure and very helpful when answering questions. Very friendly and easy to deal with. This made it a great process and why we chose domaine instead of its competitors. The information provided was informative which is very helpful and his follow up assistance is greatly appreciated. Also, he was very proactive and punctual.
Keep up the great work!
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- Domaine Homes NSW, Baulkham Hills
- Verified customer
Great experience so far!
We were really happy and impressed with the team at Domaine Homes in Box Hill. We will be a few months off building whilst we wait for our land to register but our consultant Michael was extremely helpful and honest during our tender process and the whole process has been super easy and fun so far!
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Kate G.Hunter Region, NSW
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Glad we chose Domaine Homes
We went to Hamlyn Terrace to see Jason Hatz. Jason has been helpful, prompt and informative from the moment we stepped foot into the office. We havent started building yet but the process so far has been very smooth. With Domaine homes we are paying more to get exactly what we want which includes a granny flat. Jason has been a big playing part in our decision to build with Domaine Homes.
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Libra_AquariusSydney, NSW
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Quality within budget
Our experience with Domaine so far has been very good! We went from not even considering them to have everything ready to start construction. Why? Because they are transparent and upfront which saved us time, drama and money in the long run without compromising quality. We have always heard how people go 50K or more over their budget after colour appointments, well this will not happen with Domaine and you will avoid unexpected surprises.
Michael Depalo from Box Hill has been fantastic, not only honest and upfront but also very helpful durin...Read more
g all stages of our process, his responsiveness is amazing! sms, email no matter the day or time. Even after signing contracts, he has shown us how much he truly cares about his customers which is definitely a reflection of the Company Culture. His responsiveness is incredible! Thank you Michael. Taylor from Colour studio has also been helpful, answering every technical question we had on the same day! and going above and beyond. Some of the colour palette and materials Domaine use as standard are considered upgrade with other builders and the combinations they have are very nice. Samantha Cumberlege has been extremely responsive, always ready to answer all our questions regarding our plans, very proactive on informing us about the progress of all approvals. Special mention to their signing system, saved us heaps of time while helping the environment.Similar opinion? Write a review on ieatwords.com.au!
OmairSydney, NSW
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Really good! Great experience!
We have had a great experience with Domaine Homes so far. For our first home buying process, our experience with the sales consultant Michael at the Box Hill High Gove office has been amazing. He is very knowledgeable, professional and easy to contact to over SMS or email. He has been quite thorough in explaining the details of the land and home building process. Very professional and manages expectations well. Their processes are very structured and organized.
The staff at their Norwest office is also very helpful. They have good designs, colors and display homes. Highly recommend Domaine Homes.
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Rajeev C.Sydney, NSW
- 2 reviews
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Great Experience
At the moment we are in the excavation phase.
I was after Aspen 20 home design. Domaine Homes did not had any Aspen 20 in their Display Homes. However Michael Depalo went extra miles to show us currently built Aspen 20. Hats off to you as it was important to us for the selection of right design. I appreciate the time you took to explain us every inclusions and processes.
Thank you very much Taylor for guiding us through colour studio. Selection process was very simple and less time consuming.
From lodging CDC to file to construction in about a...Read more
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aliSydney, NSW
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Love our new Home!
The process of building was very easy from the start. Samantha Cumberlege, Customer Service Team Leader is incredible. She is really friendly, helpful and easy to reach to solve any problem and answer the question and providing information I required.
Our site manager Gareth Rees, i think is the icing on the cake. He's really friendly and keep me up to date weekly about process contraction, which during building my previous home with another famous builder never happened.
Gareth Rees very easy to deal with and kept all communication lines open at all times.
Our building process went smoothly and we are so happy so far and even faster than they promised.
Thank you to all at Domaine home.
Kind regards
ali
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Tina YAU
- 2 reviews
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Transparent, Professional, Great Process
We are having such a pleasant experience with Domaine Homes, especially coming from a horrible experience with Icon Homes. The sales consultant we spoke to was so knowledgeable we showed her our block of land and in an instant, she educated us on the easements and restrictions we had to be aware of. Rebecca has been very transparent and professional - no sales talk, no fluff. She managed our expectations well and said outright everything we needed to know. Another plus for Domaine Homes is that the pricing itself is transparent. It was easy to...Read more
work within a budget, because the price list of everything is given outright, so we were able to add/remove things to suit our preference and budget. Our experience with with Domaine Homes is a far cry from Icon Homes, the builder we almost built our house with. We are so happy and relieved we switched over to Domaine Homes.Similar opinion? Write a review on ieatwords.com.au!
KumareshSydney, NSW
- Domaine Homes NSW, Baulkham Hills
- Verified customer
So far great experience - But some improvements to make perfect!
We currently at the 'concrete' phase of our build. But it has been a smooth and good experience so far. The people involved were very helpful and responsive. Every step of the way was on-time and well managed. E.g, we were initially planned to start in January 2020, but it is November 2022, and we are at the ' concrete' phase, so looking forward to having this momentum throughout the build.
However, there was one little hick-up during the colour selection. We spent weeks before the colour selection day paying visits to the colour studio so we ...Read more
got a feel of the colours and also to make choosing easier on the selection day. During our visits, we were told that the joinery colours can be swapped as long they were within the pre-selected colour palette. We decided on a colour palette only to be told on the selection day that this cannot be done and we were forced to undo all our weeks of work. They were very adamant and refused to give in. It was disappointing since we selected an alternate kitchen layout which had a return and now we have to different joinery colours on the same face (I have attached an image) - A little flexibility in simple things like this would have made this experience perfect. Otherwise, everything went well and the final costs barely changed from the initial quote to the final contract - other that changes that we made. Domaine Homes also fixed the site costs and there were no surprise elements.Similar opinion? Write a review on ieatwords.com.au!
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- Domaine Homes NSW, Baulkham Hills
- Verified customer
So Far Great experience - Tender Stage
Domaine Homes Pre Sales process so far made it very easy,we are step away from signing building contract.Pawan at Parklea was of great help in being clear and detailed explaining during Tender presentation .Website is excellent,easy to choose design and inclusions. Hopefully the process will be smooth sailing during construction and delivery.
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Pardeep K.Sydney, NSW
- 3 reviews
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Regrettable decision, not in the best interest
Domaine a budget builder Nope, is just a lower version of Clarendon homes.
This is my first build with Domaine after I found their designs are the best to suit my needs.
Wished to build a single storey Sohar 23 but had go for a double storey Arizona 26 with the guidance of Rebecca Hoyer. Very helpful and informative.
Sohar 23 would have given a decent space at front and rear - to build a metre at front, site cost was over 60k!
Arizona 26 will provide a guest bedroom downstairs. Stil 10k of additional site cost, despite the fact the building platform is on a standard fall of 1m.
What I find Domaine as a business has big disconnect between sales and their actual operations....Read more
1. They take longer than the usual time to present the tender 2. They are a boxed builder and do not change their design at all 3. To get to the next state of colour selection, is about 3 months wait or $3,000 wait (average interest paid) 4. They shock you with BASIX cost after the tender is prepared, and is always add on never reduced. Thankfully in my case Rebecca managed to take off Builders profit margin. 5. They do not like land that has slope at all, though they do charge $10,000 on top for a fall off 1m. Very different to what they state on their webpage. 6. Quality of appliances are of very low quality and their inclusion is next to nothing. Hence you spend more. 7. After 5% deposit is paid, their internal paper work process is extremely slower to get the council approval. To get the slab established it is about 7 months or about $7,000 gone in interest. 8. Slab is just completed and I can see the height of the house once completed, is like climbing a mountain. So the purpose of having a Guest room downstairs in case of AGED person is lost. Disappointed. 9. It was suggested the rear of the site area should be flat, is not the case and I have been immediately forced to add a good amount of money, 10K to cut, excavate, retain. This is where I find some duty of care would have helped. But welcome to their customer care **is stated in the contract that we only excavate the building platform *** . So this design is not in my best interest. Arizona 26 is near similar to Eden Braes Forsyth and is my selection for the next project. Cost is far less compare to the finish product from Domaine, as the level of slab has diverted about 40K towards the retaining wall. 400K with a single garage, on a gigantic height is far expensive from Domaine homes, compare to what other builders offer. Recommended NOPE, at my work place based on my experience diverted 2 potential victims of 22k off to a smarter builder.Similar opinion? Write a review on ieatwords.com.au!
Yuvan ASydney, NSW
- 2 reviews
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Beyond Expectations
My title says it all.
Michael Depalo has played an important role in my decision. I trusted him after the very first meeting.
Great designs, transparent & competitive pricing and streamlined process . I wish you could accommodate minor variations beyond your standard one. Nevertheless, I am getting bang for my buck.
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Steve and SophieSydney, NSW
- Domaine Homes
- Verified customer
A Great Start
Only at beginning stages but so far Michael Depalo and the team have been excellent. Colour studio support is first rate and no question is too much. Looking forward to a smooth process right through till the end. Very happy with the Domaine philosophy. We have included many upgrades and still the final price is competitive.
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- Domaine Homes NSW, Baulkham Hills
- Verified customer
Helpful, Honest and Friendly Service!
Throughout our experience with Domaine, we have received helpful, honest and friendly service from Michael Depalo and his team at Domaine Box Hill. A couple of months ago, my partner and I approached Domaine in hopes of building our first home. During the initial process of selecting land and a house to fit, we faced a couple of minor complications, however Michael went above and beyond to help make it work, and to make the process less daunting. He is always a phone call or email away, and always endeavors to get back to us as soon as possible...Read more
. Michael has always been up front about costs and works in our best interest. We are now moving towards signing the last of the paperwork, and are super excited to begin building our home. We hope that the rest of the building process proves as easy as it has been thus far. You rock, Michael!Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Christopher Owenasked
Do you charge a fees for traffic control and if its not used are fees refunded? Note this the second time I’ve ask this question, but no answer from domain, they seem happy to answer questions on pre purchase, no answers after sales .cheers Christopher
No answers
Jasonasked
Hi Domaine Homes Team, may I know how long still we have to wait for your contractor returning to complete the insulation work in the roof? Can you provide an actual date instead of letting us wait and wait with no idea at all. My wife has trying to find out this from your team. We have a three months old baby and we don't want our baby suffering under the heat of this property with no completed work.
No answers
Danasked
Hey. We are about the go into contract stage with Domaine and so far we’ve been happy. Has anyone recently built with domain in the hunter region? Specially interested in any sohar builds with guest room, although any feedback is greatly appreciated.
1 answer
DeltaDomaine Homes
Hi Dan,
Please contact Adam on 0438 495 591. He might be able to assist your enquiry.
Regards
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