We have recently purchased our new Bedroom suite from Domayne in Auburn. The minute we walked into the Bedding Department we were welcomed and great service was provided. They have listened to everything we were looking in our new purchased and made our purchase very easy. We are very glad we went to Domayne Bedding Auburn. Everything was so professional from the day one until delivery received. Professional well experienced sales staff, excellent delivery service. Before we finalise our purchase we went to different retailers with poor service experience. I would rate Domayne Auburn bedding team 10/10.
Definitely my recommendation to all buyers, visit Domayne Auburn Bedding once before making your decision.

Purchase soft lounge from Domayne auburn. The information provided on the lounge size (3.5 sitter with chaise) was not correct. Delivery person force the lounge into room and damage walls and door frame. Speak with store customer service manager Isabel and asking for solution to replace to a 3 sitter with chaise instead. Isabel suggested a different delivery man for goods or else will replace to a 3 sitter with chaise. Waited one month and 2nd delivery failed. Contacted Isabel for 3 sitter with chaise replacement and informed will give an answer within 2 days. Waited and follow up 2 days later and the manager is avoiding return the call. Terrible customer service.

All good if the product work well but if anything happens you are left to do all the chasing and work to get it fix. I experience this first hand when I purchase my 5k lounge and the electric recliner did not work.

After numerous call and email exchange that barely go any where because Domayne put the problem on to the manufactures and as if it is no longer their issues. Took me 2-3 months to get a tech down and have it fixed.

Also the buying experience is terrible, there is no black or white with the price tag and if you don't know how to haggle, you are in the worst position. So if you see a price tag for X amount take away 25%. Terrible business model...

After an extremely stressful 2 weeks we went into domayne bundall looking for an oven that we needed urgently and came across one of the best sales people i have had the pleasure of meeting, Laura from domayne bundall!
Thank you for doing everything you could to make such a trying time that little bit easier.
Domayne bundall you are very lucky to have such an exceptional young lady as a staff member, efficient, caring and very easy to talk to, dont let her go!

So happy with the service from Domayne Warrawong. Chris and Alex are amazing. Fridge blew up on the weekend. I ordered a new fridge and it was delivered within 2 days of being ordered. Unpacked and set up with old fridge taken away. No mess left. Awesome service. Couldn't ask for better. Will definitely be ordering off them again!

Awful services. The seller promised to deliver the bed by the end of January, and on 1st of Feb, when I moved in to the new place, I did not get my bed. So I called, and they told me they did not make the promise and I shall sleep on the sofa and wait till 8th of Feb. I understood that and I waited. On the 8th of Feb I called again and they said oh it will need a couple of days to deliver. I asked are you asking to sleep on the sofa for the next couple of days? Guess what they said? "NOT OUR FAULT". Yeah my fault totally to trust a company like this. They do not even understand when they sell goods from the producer to customers, they are taking up the responsibility. What else shall I expect? Never going to buy from them again.

I purchased an outdoor setting prior to Xmas when it came to assembly we found the main parts of the coffee table leg brackets where not usable as they were bent .I rang customer service and spoke to several people who didn't show any interest or after sales service

Very spacious store at North Gosford staff happy to assist when necessary - spent a few minutes looking at at 7 piece dining set and bought - very modern and looks great. Chairs comfortable. Took some time to assemble 7 chairs but had some help from friend which proved a bonus.

Chris Lozenkovski who is the franchisor for the electrical section at Domayne Warrawong store in NSW is someone I have done business in the last 20 to 30 years. I will continue to buy my electrical appliances from Chris as he is someone I can trust with my money and I know he will give me the best deal and beat all competitors. With this recognition and the power of word of mouth he has an army of followers, buyers and satisfied customers. His team onsite the delivery and installers follow the same passion and professionalism instilled by Chris. Chris and his team are a definite asset to Domayne and Harvey Norman!!!!

Terrible after service, no professionalism for such a large organisation. Received a damaged tv which resulted in no replacement as I did not inspect the tv when it was delivered by Domayne, who would have thought you would need to inspect a 65 inch Sony TV on delivery.
Domayne has done nothing except make me feel as though i’m a liar and I damaged the tv, I considered myself a very good customer most of the items in my house have been purchased from Domayne, I just purchased a $5000+ mattress from them 2 weeks ago.
I will never purchase another item from Domayne again.

A microwave I bought in June /18 was blowing fuses. So I took it back yesterday and got a replacement and was out within 10 minutes. ❤️
Fantastic service!

My daughter bought a house full of furniture and appliances, table arrived damaged, TV didn’t work and she was fobbed off to supplier but the worst customer service was the fridge stopped working Christmas Day, she lost all her food and when we contact Greg at Domayne West Gosford he said there was nothing he could do until the manufacturer assessed the fridge. Customer service is zero at West Gosford Domayne, without a fridge now until it can be assessed

Sold me a piece of furniture. Worst customer service I have ever experienced in my life. I have never experienced such terrible, unpleasant customer service. I am not happy. Not happy at all! I would never buy from this store again.

Very happy with the assistance given in understanding the nature of the Tempur mattress cover and Tempur doona. The knowledge of the product, patience in sharing this information via phone or in person, willingness to understand your needs together with time given in the lead up to Xmas was very much appreciated. Thank you.

Bought a mattress 3.30 Sunday afternoon for about 4k. Tried to cancel order 10am Monday morning. Was told it was impossible and would cost me $800!!!. They tried to intimidate,bully and lie.
Had to threaten VCAT and still ended up paying $100 to the lying, bullying proprietor. He says he’s been to VCAT MANY TIMES in the past and doesn’t seem concerned whatsoever!!!!!
Salesman did a medical examination on my back and told me where my problem was?????
Funny as my back never had any problem?????
DO NOT trust these people.