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Crap customer service, already has problems
Bought the cfx 50L a year ago and its already not working- tried contacting dometic over a handful of times now with no replies. Such poor customer service especially seeing how expensive it was.
Purchased in January 2021 at Anaconda for $15,000.00.
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Lewy J.Hunter Region, NSW
Works well when its not at the repairers
Have had my cfx 50 for around 18 months now, the first fault happened around the 11 month mark and was told there was a problem with the units computer chip or something. Now i have it back and the wifi app tells me that the whole compressor system has failed. Back to the repairer.
Yesterday I proceed to take the CFX75 (I bought around the same time for my camper trailer and have used it for probably a total of 7 days all up) out of the camper and into the ute until the 50l is fixed and today the compressor system dies in that one too!! Cant win!!
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BangerjamesMelbourne
- 2 reviews
Nothing but trouble
Had for 6 years, every third time its used something goes wrong, it has now cost me more in repairs than what the fridge is worth, when it runs its good but always breaks down, once again on holidays and it’s faulty,can’t use, stay well clear, there crap don’t waste your money
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Find out how Dometic CFX 50W (50L) compares to other Portable Fridges / Freezers
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wazaHunter Region, NSW
- 6 reviews
great
Ive owned a CFX 50 for a number of years now, I use it on solar fitted to my 4x4 then to a battery for camping and extended trips it uses very little power I could even cut the size of my solar in half Ive used it for up to a month at a time in my car and could leave it permantly their with out a problem I bought it on price (in a sale) I couldn't afford an Engle and am glad I stuck with the waeco I will buy another one if this ever fails me ( I doubt it will)
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KeithyNorth Queensland, QLD
- 21 reviews
- 1 like
Great fridge, power hungry, but good.
I’ve has my Waeco CFX 50 for nearly 4 years now and I love it! It does exactly as asked and is more than ample to do the job. Fits plenty for a family of 3 for even long trips!
It is, however, very power hungry. My old ARB 78L fridge used less power to do the same job.
Points of note:
They like good power connections, so upgrade to Anderson plugs for your power lead.
They cycle a lot more than other fridges.
The lid is light, so sometimes you need to press it down to close it properly.
The USB charge point is extremely good to charge devices.
I’d buy another. I use mine heaps, it’s a great fridge, just need a big battery if you use it.
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RelbyPerth
- 5 reviews
- 1 like
Love it!
Keeps our drinks icy cold. We take our Waeco to work with us. We also have taken it on the road when we travel up north for work. It keeps our food and drinks fresh for days. It has never let us down. This is one of our best purchases
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Vic C.Greater Melbourne (Outer), VIC
- 7 reviews
- 10 likes
Great Fridge. Highly recommend.
I purchased the Waeco CFX50 to use when travelling interstate and going away with the family.
I highly recommend this to anyone looking for a great reliable fridge. Works really well. I set it to 0degrees and after putting my infrared temp thermometer on it to read the temperature it’s shows -0.1 meaning it’s spot on.
I use it in the back of the Ute. I have a dual battery setup. My 2nd AUX battery is a 100AH deep cycle and it can run on this battery for over a week without a drama. This depends on how many times you are opening the fridge...Read more
and if the fridge is in the heat or direct sunlight. This Waeco has a WiFi feature. You download the app and you can control your fridge from your smartphone app. You can set temperatures, view the vehicle battery voltage/supply voltage to the fridge. You can also switch the power off. Size of this fridge is perfect. Not too big. Not too small. Inside the fridge has a metal basket with a divider. Also has a non chilled section on the side for butter and delicate items which need to be in the fridge but not get too chilled. This fridge is also a freezer. Lower the temperature down to -20 and your icecreams and icy poles can stay frozen without any issues.Similar opinion? Write a review on ieatwords.com.au!
saltySoutheast, SA
- 8 reviews
- 2 likes
Waeco cfx50
Bought this over three years ago and hasn't missed a beat. I've had in the back of a 4x4 for three weeks straight in summer and never flattened my second battery and kept my food and drinks cold. cools down fast and is light enough to easily lift into the back of my 4x4. I would recommend this fridge whole heartedly
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Worth every dollar.
On all aspects this unit has for four years now exceeded all expectations. My first time out was a trip of 12000 k's over 13 weeks in temperatures from 40+ to -4 never missed a beat and numerous trips since the same, if this one ever fails I've more than got my monies worth
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Find out how Dometic CFX 50W (50L) compares to other Portable Fridges / Freezers
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Brad7Perth
Great fridge plenty of room but.....
This fridge is fantastic. Running it off a 105a/h agm uses stull all power too. Super light to carry when empty and can store plenty of goodies for 3 dsys away if not more, was parked up for 2 days no solar and the fridge only ran the agm down to about 75% great economy..... But!!! I also got the transit bag with the deal from bcf and it is terrible. The fridge opens from the side but the transit bag has its pivot points for the lid above the handles at either end of the waeco. So you have to unvelcro in the middle and the sides of which the wa...Read more
eco lid hinges, pivot the transit bag at the handle end of the waeco, out of the way before the lid can be opened. Its really annoying. Great fridge 5 outta 5, but the transit bag needs a redesign to be more user friendly and aid easier access to the waeco insides.Similar opinion? Write a review on ieatwords.com.au!
BillyPerth, WA
- 4 reviews
- 2 likes
Fantastic Sound Product
I upgraded from a smaller CF series Waeco and firstly love the digital display and the increase in space. The fridge is easy to fill being so tall so never have to try cram stuff in sideways. The features built in like battery protection and emergency override are great features. It doesn't seem to chew much power at all when I had it set on 1 degree in middle of summer on the back of my ute, still had plenty of juice left in 110Ah battery even after few days. It feels like solid construction and cops a flogging on the back of my ute. I definitely recommend getting one if your looking for a portable fridge freezer
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JimmxSydney
- 6 reviews
- 3 likes
Strong, Durable, Low Power Consumption and Just Works.
I purchased the CFX-50 in November 2016 with the cover and the remote monitor.
The unit was primarily bought to fit the fridge box in the camper trailer but was moved to the car as it performed beautifully in the 37+ degree heat over the Christmas break and I quickly recognised the benefit of having it in the 4x4.
I did have to work out the temperature variance inside the fridge V,s the digital read out, which turned out to be a difference of +2 degrees. This simply meant that "0" degrees internally displayed as "2" degrees on the digital...Read more
display. No big deal. Drinks were always cold, food remained fresh and frozen items stayed frozen depending on your settings. That's all you can ask for. The fridge has a USB input for charging and could be useful if you don't have one in the car.Similar opinion? Write a review on ieatwords.com.au!
Kcir62Adelade
- 5 reviews
- 2 likes
Fantastic
My CFX50 had been sitting in the back of my dual cab for 18 months until it was stolen.(smashed the window).
But it worked beautifully, never missed a beat. Travelled the Simpson and many numerous trips camping trips.
Plenty of room for food and drinks, never used as a freezer only on fridge at a constant 1%. Hooked up to a 100 amp dual battery.
UPDATE-
purchased a cheaper fridge only lasted 6months,
Bought another cfx 50. Should have stuck with my tried and tested fridge
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The best I have ever had CFX50
I purchased at RAY's Outdoor 2013 in that year I put in my mini bus commuter keeping -6 degrees all time and traveled to Cooktown Normanton Karumba Mount Isa Boulia Longreach back to Burke and Home in Sydney with no problem. In mid 2015 I put my CFX50 running with a spared battery in hired ISUZU 4WD and traveled to central Australia around Simpson Desert starting from Tibooburra, Cameron Conner, Innamincka Birdsville, Boulia, Alice Springs, Gosses Bluff,Kings Canyon, Uluru, Coober Pedy, Williams Town, Maree, Broken Hills and Home. It covered around 3,000 Kms on Dirt Road with no problem with my CFX50 by running 6 degrees below zero.
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A06Armidale
- 24 reviews
- CFX 50W (50L)
- Verified purchase
Have been very happy so far
I deliberated for quite a long time on which fridge to buy, both for camping/hunting trips, and to leave in the back of our 4wd wagon for bringing shopping home as we live quite a way out of town. The fridge lives in our Prado, but also gets moved into the back of my old ute when I head out bush.
My main comparison was between the Engel 40l as I'd used that fridge before, and the Waeco CFX-50 as I wanted a more common brand to allow for ease of access to spare parts, accessories etc.
Really, the clincher came when the Waeco CFX-50 came on s...Read more
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Find out how Dometic CFX 50W (50L) compares to other Portable Fridges / Freezers
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Extremely happy
I have previously owned two different sized Engels (long time ago) and they were rugged and reliable. About 5 years ago i brought a Primus 60 litre and found this also to be reliable and had lot of good featues. Unfortunately it was very weighty and as i do most of my camping on my own, it was getting a real chore putting it in and getting it out of the back of the car. The only downside was that it was noisy (fan?). I recently brought two Waeco CFX 35s which i use one as a freezer and the other as a fridge on longer trips. It is a lot easier ...Read more
lifting them individually rather than one heavy fridge. I have nothing but praise for Waeco as they appear well made, offer a number of good features and best of all, they are the quietest fridge i have ever owned.Similar opinion? Write a review on ieatwords.com.au!
It has been in the repairers just about as much time as I have had it.
A fault from when we first bought this fridge/freezer. It continually fails to turn off, I think this is about the 6th time it is back to the repairers for the same fault. It is no fun when it drains the batteries in our caravan while we are in free camping spots. There has been a few other faults too. Sorriest thing I ever bought was this Waeco CFX50 fridge/freezer. Will never buy another or recommend this brand to anyone else, too unreliable..
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Francis81AU
- 4 reviews
Great fridge can't go wrong
I actually laughed when I read the negative reviews about this fridge on here. As it is clearly a disgruntled competing brand having a dig! The CFX50 is a very well constructed fridge with steel hinges( so not fragile and easy to break like some reckon) which can be swapped to the other side to change the side the door opens. It's a very rapidly cooling fridge and you don't have to wait long from power up to being at the temperature that is required.
One thing that alot of people complain about is that the new cfx line don't use the almighty...Read more
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GordonPerth WA
- 3 reviews
This is the best fridge I ever purchased
This fridge was purchased to supplement my old CF 50 which I have had for 17yrs. I just replaced the touch display panel, only because it kept scrolling through the settings. I love my new fridge that draws very little power, In fact I had both fridges running in the rear of my Patrol. The old CF 50 as a fridge and the new CFX 50 as a freezer running at minus 15 degrees. The new fridge is awesome, uses very little power and comes with a remote digital display of the temp and battery level.
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Waeco = nothing but trouble
Fragile hinges, fragile clips, fragile electronics, poor door seal. Plug recepticles prone to dirt/sand/moisture. Has been used a few times a year since purchase from new. Trouble EVERY time, you don't need hassles in the far north of WA and QLD. Lucky I am a tech and have been able to keep it going but that doesn't account for parts that have broken with normal use. I consider the back of the ute and regular camoing to be normal use.
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Questions & Answers
Adrian Rasked
Hi there, my CFX 50 runs on 240v, runs on 12 volt in emergency override (so the fuse is good) but it wont run in normal 12volt operation. The dual battery is currently sitting on 13.4 volts and the fridge is set to Low voltage shutoff. Any ideas / thoughts as to why it wont run would be greatly appreciated. P.s we are thousands of KMs from home.
No answers
Jodie M.asked
I set the fridge to - 4 it never stays as that. Within a few hours it can drop to minus 29degrees Celsius. It has done since we first got it only been used a handful of times. Not sure what I'm doing wrong. Can u help.
2 answers
Probably your emergency override is switched on! Check it
After rereading instructions I realised I wanted it at 4 degrees not -4. The problem fixed itself after that. Will keep override switch in mind . Thank you for your reply.
Manoasked
Well opened the fridge to find everything frozen and the temperature saying 33’c.
Any help?
1 answer
Hi Mano, Yep same sort of thing happened with the first one we had. It's stuffed. Take it back. As I mentioned in my testimonial it seems the first few batches had faults but our 3rd one we can't fault. It's actually working better than My Engel and my ARB!! The temperature pulls down in no time compared with the others. Don't bother listening to the retailers, just demand a new one or go to the Ombudsman. Make sure you inform them you intend to do so.
Best of luck
Graham
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