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Reviews

1.7

1,507 reviews
5
(114)
4
(48)
3
(87)
2
(228)
1
(1,030)
  • Value for Money
    1.8 (314)
  • Timely DeliveryYes (60%) · No (40%)
  • Product Quality
    1.9 (245)
  • Return Claim MadeYes (22) · No (240)
  • Customer Service
    2.4 (275)
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Wayne R.

Wayne R.South East Queensland, QLD

  • 4 reviews

Spits in pizzas

published

Every time i get very sick after eating from Southport..I've heard they SPIT in your pizza if they don't like you ..that would explain it...and very often a poor attitude from the staff.

Customer Service
Value for Money
Product Quality
Timely DeliveryNo
Return Claim MadeNo
Store LocationSouthport
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Bonnie L.

Bonnie L.Peel, WA

Won’t refund

published
Customer Service
Value for Money
Product Quality
Timely DeliveryYes
Return Claim MadeYes
Store LocationOnline nothing to do with the stote
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Murray

MurrayPerth, WA

  • 2 reviews

You've been warned!

published
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationPort Kennedy, Western Australia
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1 comment
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Dominos Pizza A.Domino's Pizza
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Anthony N.

Anthony N.Sydney, NSW

Never again

published

Dry, over cooked and tasteless. I get there at the cheaper end of the pizza market but wow...
Never again will I take a chance on Domino's. Oh and the customer service is hopeless.

Timely DeliveryNo
Return Claim MadeNo
1 comment
Domino's Pizza
Dominos Pizza A.Domino's Pizza

Pizza delivery

published

We ordered 2 pizzas last night. Delivered. Boxes were squashed. The pizzas were the worst we have ever had. Toppings were on the lid not on the pizzas. All tomato sauce with little toppings.

Customer Service
Value for Money
Product Quality
Timely DeliveryYes
Return Claim MadeNo
Store LocationFulham sa
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Deliberate Rip Off

published

My son ordered pizza last night for the family. Based on the fact we ordered the same items a month ago for under $30 it was now $57 for the same meal! This appears deliberate as there are now NO prices to be found on the menu and website does not show any price until you navigate a maze of unwanted content. Never again would I buy or recommend anybody buy a pizza from them again.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
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cazza1711

cazza1711

  • 2 reviews

Its just crap

published
Customer Service
Value for Money
Product Quality
Timely DeliveryNo
Return Claim MadeNo
Store LocationCasula
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A big fly in Pepperoni pizza!

published

It was my friend's birthday. we decided to buy 2 pizza from domino's and it was our first time buying pizza from Domino's. We went to the park to have some fun but we found a big roasted fly exactly in the middle of our Pepperoni pizza. they mess up my day. We went back to tell the manager but he just told us it sometimes happens and said do you want another pizza or your cash! I think it's rude behavior!
I never go there to have pizza and never suggest it to anyone!!!

Customer Service
Product Quality
Timely DeliveryYes
Return Claim MadeYes
Store LocationTranmere
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Michael

MichaelPerth, WA

  • 2 reviews

Poor quality Pizza and No Coke.

published

The pizza friends of ours ordered looked nothing like what is advertised on the TV. The meat lovers had very little meat...I have stopped buying dominos ever since they stopped selling Coke. Know plenty of people that have done the same.

Customer Service
Value for Money
Product Quality
Timely DeliveryNo
Return Claim MadeNo
Store LocationPerth
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1 comment
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Very Tasty and On Time Delivery!

published

Ordered from Surry Hills store. The pizzas were very tasty as well as the garlic bread and lava cake. Thank you to Shair for your very polite and on time delivery. Much appreciated Dominos, will be ordering again in the future :)

Customer Service
Value for Money
Product Quality
Timely DeliveryYes
Return Claim MadeNo
Store LocationSurry Hills
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1 comment
Domino's Pizza
Dominos Pizza A.Domino's Pizza

Thank you for sharing your feedback with us. We appreciate it and we hope to impress you on your next order. :)

John

JohnPerth, WA

Rip off

published

25 dollars for a small pizza that was meant to be large will never go to Woodvale domino's again and plus they forgot my Pepsi and didnt refund me either.

Product Quality
Confused

ConfusedSouth-Eastern Region, NSW

Mind boggling

published

Ordered a pizza through Uber eats, arrived by dominos delivery driver? Pizza very small, do dominos have different sizes for Uber eats? Yet wasn’t delivered by Uber eats? Just confused.

Customer Service
Value for Money
Product Quality
Timely DeliveryYes
Return Claim MadeNo
Store LocationPerth
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DSOC

DSOCGreater Melbourne (Metropolitan), VIC

  • 3 reviews

Descent quality

published

It seems to be getting harder and harder to find a good pizza these days and I have to say we definitely enjoyed a nice supreme pizza recently at the Carlton outlet. Nicely crunchy with a even spread of ingredients.

Customer Service
Value for Money
Product Quality
Timely DeliveryYes
Return Claim MadeNo
Store LocationCarlton
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Mishmemoo

MishmemooPerth, WA

  • 2 reviews

Success W.A worst pizza ever..!!!

published

Putrid pizza and lava cakes from success store... Pizza so salty and smokey like dirty smelly smoke from a dirty oven.. Lava cake tasted like mould... Yep seriously mould... Steer clear of this place... You would probably be safer with covid19..!!!

Customer Service
Value for Money
Product Quality
Timely DeliveryYes
Return Claim MadeNo
Store LocationSuccess W.A
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pjgrizzly

pjgrizzlySydney Surrounds, NSW

  • 2 reviews

The worst pizza ever received

published

This must be the worst pizza I have received from dominos, I know they were only $5 pizzas but as they advertise the quality has improved, well no it has not. On a sliding scale there is no “0” to rate it

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationWyoming nsw
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1 comment
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Matt D.

Matt D.Sydney, NSW

  • 3 reviews

Aptly named after many collapsing!

published

Placing an order online is on par to solving a rubix cube.
The menu DOES NOT list prices.
Almost all vouchers are invalid.
The tracking is as believable as the earth being flat.
Estimated delivery time seems to be suggested by an infant that is blind and most likely having a nap.
More often than not the food arrives sub warm.
That being said, great value for money and the flavour is outstanding.
Dissapointingly I guess we cant have our choc lava cake and eat it too!

Customer Service
Value for Money
Product Quality
Timely DeliveryNo
Return Claim MadeNo
Store LocationCampbelltown
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3 comments
Domino's Pizza
Dominos Pizza A.Domino's Pizza
Matt D.
Matt D.

What is it that you require that I have not already supplied?

Domino's Pizza
Dominos Pizza A.Domino's Pizza

Hi Matt, I am very sorry to hear about the experience that you've had, and would like to further follow up with you. Could you please message privately here (http://bit.ly/2fjtJj9) so we can assist you?

The reviewer stated that an incentive was offered for this review

Pizzas have shrunk!

published

Ordered 2 pizzas 1 garlic bread and chips. Taste was good, but it cost me 60bucks and the pizzas were small, for that price they should be large at least.

Customer Service
Value for Money
Product Quality
Timely DeliveryYes
Return Claim MadeNo
Store LocationPacific pines
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Radood

RadoodSydney, NSW

  • 10 reviews

Chicken Parma pizza Woukdnt order ever again

published

The new Chicken Parma pizza is boring, 22 pieces on ordered extra large pizza hardly no chicken, couldn’t change from normal base to pan base when changing to extra large as no option to do it
Boring pizza and never ordering wasting money again on this pizza

Also other pizzas example ham & pineapple hardly no pineapple and that’s why I order this so going back to Pizza Hut as lots lots more toppings and has taste and fluffy pan bases
Sorry dominos you need to step up your game as pizzas used to good many years ago but poor cheap quality

Customer Service
Value for Money
Product Quality
Timely DeliveryYes
Return Claim MadeNo
Store LocationUlladulla
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1 comment
Domino's Pizza
Dominos Pizza A.Domino's Pizza
Rhys

RhysSouth East Queensland, QLD

Bad service Durack

published

Rang up to order was put on hold for 20 minutes, so I hung up rang back was answered straight away. Told the manage what i just did he just ignored it and asked for the order. When I went to order my normal pizza he said we do not take ingredients off and add others, I said you have been for the past year as I get the same pizza every week the manager said no we don't. The service at this store leaves a lot to be desired.

Customer Service
Value for Money
Product Quality
Timely DeliveryNo
Return Claim MadeNo
Store LocationDurack - Blunder Rd
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JPIW

JPIWSydney, NSW

  • 4 reviews

Ridiculous TV Ad

published

Why can't Domino Pizza be themselves rather than trying to be embarrassingly cool with their latest TV ad which is nothing less than annoying.....''Chicken Parmy on Deep Pan''....."Zero contact ''. How about you remake your ad to simply say.... Chicken parmigiana on a deep pan base with no contact delivery. I'm sure your target audience would instantly triple instead of just aiming at 15 year old school kids with nothing more than $2 in their pockets!

Page 1 of 76

Questions & Answers

Hannah W.

Hannah W.asked

what is the diameter of a regular and large dominos pizza

1 answer
Bent O.
Bent O.

Google has the answer

four f.

four f.asked

what size are the standard boxes from dominos?
I ride a bike would like to know if they will fit in my bag.

2 answers
Domino's Pizza
Dominos Pizza A.Domino's Pizza

I would like to get some more information to follow up, which may include private contact information. Could you PM me here? http://bit.ly/2fjtJj9

Kindly include the details of your feedback and your Internet order number. This should be in your order confirmation email.
If you did not order online, please PM us an image of your receipt or any proof of purchase as well.

Regards,
Domino's Social Media Team

Bent O.
Bent O.

Terrible unrelated cookie cutter response which has nothing to do with the question.
You should be ashamed Dominos.

Ally

Allyasked

Are you guys getting triple cheese base back and if so when?

4 answers
Fred
Fred

Hi Ally dont know how I got this as I dont work for domino's

Domino's Pizza
Dominos Pizza A.Domino's Pizza

We really value your feedback and are continually changing and improving our products.

We release certain products for a limited time only so we can offer a variety of new menu items that excite our customers. As such, our triple cheese base have been removed from our menu to make way for exciting new products. Whether it is a new pizza flavour or a new dessert, we love to try these new items and offer them to our customers. Sometimes they are so popular, they stay on the menu but we keep them as a limited time offer to make way for the next exciting flavours.

We have some great new releases coming out soon so stay tuned!

CJ M.
CJ M.

That srsly sucks, in 23 years of my life never have our family ordered other crusts other than the triple decker cuz its soo gud. We've stopped going to dominos eversince. Why have something thats been on the menu so long taken away...?

Get an answer from our members and Domino's Pizza representatives

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