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Reviews

4.5

126 reviews
5
(95)
4
(17)
3
(5)
2
(1)
1
(8)
  • Build Stage
    • Post-Construction (42)
    • Mid-Construction (2)
  • Customer Service
    4.9 (40)
  • Site Admin
    4.7 (38)
  • Timeliness
    4.9 (39)
  • Structural Integrity
    4.8 (35)
  • Plumbing & Waterproofing
    4.6 (35)
  • Electrical & Lighting
    4.7 (36)
  • Flooring
    4.7 (36)
  • Transparency
    4.7 (38)
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Jot

Jot

  • 2 reviews
  • Verified customer

Great support team!

published

It was a new and exciting experience to build a new house with amazing Dreamstart team, from the sale to the end of the construction. During construction, I would get a weekly up-date from Taylor, liaison officer and Nic, Site Supervior. And also through good communication, we were able to sort a small issue and my concern. I am happy with the workmanship and the quality of the building. They have been a fantastic team and given me a peace of mind. Besides, we have build a good rapport. Jen Tok.

Build StageMid-Construction
1 comment
DreamStart Homes
Customer Service Team A.DreamStart Homes

Review collected in partnership with DreamStart Homes

Emily

EmilyWestern Australia

  • 2 reviews
  • Verified customer

Made the process quick and easy!

published

Dreamstart have been amazing from start to finish. Delivered everything they promised. A huge thanks to Taylor our client liaison who has always kept us updated, whenever we had concerns or just questions she was always happy to help. Thanks Taylor!
Our house has turned out truely amazing and exceeded all expectations.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2020
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1 comment
DreamStart Homes
Customer Service Team A.DreamStart Homes

Review collected in partnership with DreamStart Homes

The reviewer stated that an incentive was offered for this review

Nicole

NicolePerth, WA

  • Verified customer

Great support and customer service

published

From the start of the building process until the end I felt well supported and content with Dreamstart's customer service. Dreamstart helped to make the building process as stress free as possible and were very responsive to inquiries and in addressing upcoming questions and challenges. This was my first build and I would always go with them again, should I decide to build in the future. The quality of the work was amazing. I even got an independent party in to assess the house and the PCI report came back with very minor issues which I was very happy about. I'm highly recommending Dreamstart!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2020
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1 comment
DreamStart Homes
Customer Service Team A.DreamStart Homes

Review collected in partnership with DreamStart Homes

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ShelleyB

ShelleyBPeel, WA

  • Verified customer

beautiful place to begin out future in

published

The build was well managed, everything was well done and amazing quality and the workmanship was good and work people/tradies who were there were great, we have had a few issues one been with a wall not been finished but the company fixed it with out issues, the final cost was great and got quality for the amount we have paid. Thank you everyone for providing our dream home. And especially for Taylor's constant involvement and notifications. Matt you have done a great job and a great to deal with whenever required. Thanks heaps Dreamstart.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
Construction End DateApril 2020
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1 comment
DreamStart Homes
Customer Service Team A.DreamStart Homes

Review collected in partnership with DreamStart Homes

The reviewer stated that an incentive was offered for this review

Ernie

ErniePerth, WA

  • Verified customer

My Dream Home

published

Building a first home is not easy because we don't know where and how you gonna start. Thanks to Brodie, Nathan and Daniel for there non stop support from home design thru the finance. In the DreamStart everything is so easy, no stress for the first timer like me. Dreamstart made this whole process simple, quick and easy to do with no fuss. They were helpful with everything specially my Liason officer Taylor Ingram, I give two thumbs up for her for great customer service from start to finish. The quality of work is great, and the supervisor Andrew was fantastic and made sure all work was to the best of standards.
I will recommend Dreamstart if you are planning or Dreaming a home.
In Dreamstart your home Is in the good hand.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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1 comment
DreamStart Homes
Customer Service Team A.DreamStart Homes

Review collected in partnership with DreamStart Homes

  • Verified customer

Great service and information

published

From the start of the building process Rebecca helped me through it all. She listening to me and designed a house that fitted all my needs. Any questions that I had were answered within 24 hours by Taylor or Rebecca and I was always informed of progress during the build with weekly updates. Pre start was helpful in helping me to pick the right look for my home and the finished product looks great. I have no issues with the construction process and thought that it was handled smoothly and to a great standard. I am very much looking forward to moving into my new home and am thankful that I was never in the dark or had any un answered questions throughout the whole process.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
See all answers
1 comment
DreamStart Homes
Customer Service Team A.DreamStart Homes

Review collected in partnership with DreamStart Homes

The reviewer stated that an incentive was offered for this review

MarcC

MarcCPerth, WA

  • Verified customer

Love our first home, love Dreamstart

published

Being our first home we were obviously nervous and knew nothing about the process of building our first home but we found working with the people at Dreamstart, from our sales person Brodie to our financial advisor Nathan, build Liaison Taylor and build supervisor Andrew we were well taken care of and kept in the loop every step of the way. A few things we wanted fixed along the way, they were dealt with straight away and also notified promptly. My partner and I never felt left in the dark during the whole process and with my partner working away (fifo) Dreamstart have been so accommodating and understanding in that regard. Will post an update in 6months time( we had key handover today, so exciting!!)

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Flooring
Build StagePost-Construction
Construction End DateMarch 2021
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1 comment
DreamStart Homes
Customer Service Team A.DreamStart Homes

Review collected in partnership with DreamStart Homes

The reviewer stated that an incentive was offered for this review

  • Verified customer

My New Home

published

Thanks to sales rep Brodie for your fantastic kitchen design and ensuring that everything I could need or want for the future was included in the plan for my forever home.
Thanks Taylor for your care, help and support throughout construction. Your weekly updates were greatly appreciated and you were always happy to answer any questions I had.
Andrew was friendly and helpful and addressed any issues quickly and professionally even after handover.
I am happy with the finished home and look forward to spending many happy years in it.
I would happily recommend DreamStart to others.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2020
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1 comment
DreamStart Homes
Customer Service Team A.DreamStart Homes

Review collected in partnership with DreamStart Homes

The reviewer stated that an incentive was offered for this review

Vicky

VickyPerth, WA

  • Verified customer

My Forever Home

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
DreamStart Homes
Customer Service Team A.DreamStart Homes

The reviewer stated that an incentive was offered for this review

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RobertW

RobertWPerth, WA

  • Verified customer

Love our house!

published
Customer Service
Transparency
Site Admin
Timeliness
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
See all answers
1 comment
DreamStart Homes
Customer Service Team A.DreamStart Homes

Review collected in partnership with DreamStart Homes

The reviewer stated that an incentive was offered for this review

  • Verified customer

DreamStart to our First Build Experience

published

On our first visit to a few different blocks with Dreamstart sales, we were expecting to be 'just looking'... but had a great experience, and 11 months later we have a brand new house! The build time was a big plus, being incredibly quick at 5 months, saving us $$ on extra rental time whilst starting a mortgage, and there was no compromise on the quality of trades for this speed. The cost of the build was good, starting nice and low, before we added quite a bit of value again at pre-start. All of the staff we dealt with; Guy, Michelle, Taylor & Todd were all great & very professional. Any issues that did come up were dealt with quickly with little hassle. I wont hesitate to recommend Dreamstart to others for their first build.

Customer Service
Transparency
Site Admin
Timeliness
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
DreamStart Homes
Customer Service Team A.DreamStart Homes

Review collected in partnership with DreamStart Homes

Adens

AdensPerth, WA

  • Verified customer

Dream First Home

published

In the beginning we were quite unsure if we wanted to build but we are glad we did. The experience through Dreamstart Homes was quite easy. Olivia, Taylor and Todd were so easy to deal with and always answered any questions I might have. The construction period, went pretty quick and Taylor always gave me updates every week, even if there was an issues. They would be fixed up, all most immediately. We are glad have this home be our first. We would recommend Dreamstart Homes to all our families and friends without hesitation. Thank you all again.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
See all answers
1 comment
DreamStart Homes
Customer Service Team A.DreamStart Homes

Review collected in partnership with DreamStart Homes

The reviewer stated that an incentive was offered for this review

Shannon

ShannonPerth, WA

  • Verified customer

My first home

published

From pre-start to final inspection, the team were very accomodating to my FIFO roster. My building supervisor was great and explained everything as it progressed. The tradies knocked the build out quickly and still kept a great overall finish and under budget! Thanks Taylor for the guidance at the endo of the build and at handover, instead of getting a signature and getting rid of me, she clarified a few things and gave some pointers to ensure a smooth transition into my new place. I'm stoked to have had dreamstart as my first home builder.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
See all answers
1 comment
DreamStart Homes
Customer Service Team A.DreamStart Homes

Review collected in partnership with DreamStart Homes

The reviewer stated that an incentive was offered for this review

Lynette

LynettePerth, WA

  • 3 reviews
  • Verified customer

Love our new Dreamstart home

published

From start to finish everything was great. Couple of minor issues were resolved. Great customer service from Taylor. Jason our site supervisor assisted with a speedy completion. Still waiting on one minor thing to be rectified but am confident this will be completed. We just love our new home. Thank you to all involved in the construction.

  • +2
Customer Service
Transparency
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
See all answers
1 comment
DreamStart Homes
Customer Service Team A.DreamStart Homes

Review collected in partnership with DreamStart Homes

The reviewer stated that an incentive was offered for this review

PatrickM

PatrickMPerth, WA

  • Verified customer

our first home, thank you

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
See all answers
1 comment
DreamStart Homes
Customer Service Team A.DreamStart Homes

Review collected in partnership with DreamStart Homes

The reviewer stated that an incentive was offered for this review

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Cathleen

CathleenPeel, WA

  • Verified customer

Our First Home

published

We had a great experience with Dreamstart! The house is beyond our expectations and every single staff member we dealt with were incredible and kept us up to date constantly. The build was finished ahead of schedule, the whole process was so smooth and easy. Craig and Taylor did such an amazing job to help us!
We highly recommend choosing Dreamstart!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
See all answers
1 comment
DreamStart Homes
Customer Service Team A.DreamStart Homes

Review collected in partnership with DreamStart Homes

The reviewer stated that an incentive was offered for this review

Amanda-Jane

Amanda-JanePerth, WA

  • Verified customer

My Final Home

published

The build was effortless and very smooth. My house exceeded my expectations in the quality of work that was carried out. I was in a bind with a rental agreement finishing sooner than I expected so Dreamstart tried their hardest to finish the completion of the house earlier to cut done the costs of me trying to rent another house. Yes the final cost was slightly cheaper than expected. I was able to buy a new lounge suite.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2015
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1 comment
DreamStart Homes
Customer Service Team A.DreamStart Homes

Review collected in partnership with DreamStart Homes

The reviewer stated that an incentive was offered for this review

MathewA

MathewAPerth, WA

  • Verified customer

An absolute pleasure

published

House is everything we could have imagined. No issues what so ever with the build right on time. The staff were amazing constantly keeping us up to date. Ramon, Taylor and Matt all went out of there ways to help us and always kept us in the loop highly recommend

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJanuary 2020
See all answers
1 comment
DreamStart Homes
Customer Service Team A.DreamStart Homes

Review collected in partnership with DreamStart Homes

  • Verified customer

High quality build & customer service

published

We had an amazing experience building our second home with Dreamstart.
The designing & building process as well communication was smooth and never had any issues. The dreamstart team was very helpful and cooperative during our building process and so far even after 6 months of key handover.
I am pleased with the after service too and it is unbelievably quick response for any a maintenance requests. they have always responded to our concerns promptly.
I would diffidently recommend Dreamstart.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2020
See all answers
1 comment
DreamStart Homes
Customer Service Team A.DreamStart Homes

Review collected in partnership with DreamStart Homes

  • Verified customer

Service is great

published

Team is great in resolving problem. We had some issue with the land at the beginning stage everything get settled and resolved. Although it might not be the end result we wanted but it was ok. For the price we paid i think it was alright. Good builder if your budget is low.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
See all answers
1 comment
DreamStart Homes
Customer Service Team A.DreamStart Homes

Review collected in partnership with DreamStart Homes

The reviewer stated that an incentive was offered for this review

Page 1 of 7

Questions & Answers

Falah

Falahasked

first thing when the final bill is prepared at the second practical does that include all the extras i chosen aswell in that price. second thing can i pay for the extras in installments but still get the keys for the house?

1 answer
DreamStart Homes
Customer Service Team A.DreamStart Homes

Hi Falah,

Thanks for your time on the phone.

We would like to confirm that provisional sums and variations are credited on your final account.

Thank you for your enquiry.

Regards the Team at Dreamstart Homes.

Falah

Falahasked

hi every one im building and i just got the lockup progress payment letter which i need to sign and send to keystart the letter states also a shortfall plate progress payment i dont under stand whats that for can any one help me please?

1 answer
DreamStart Homes
Customer Service Team A.DreamStart Homes

Hi Falah,
Thanks for your enquiry.
We will give you a call to run through the Keystart progress payments system.

Falah

Falahasked

hi im building on a vacant land in byford i would like to find out do i need to connect electricity and gas and water or the builder fixs that up?

3 answers
Nancy
Nancy

Builder will fix it for you, you need to open account and give them the account number and the provider company names

Hi. All I had to do was set up my accounts, and then pass these details on to my builder and they do the rest from there. Dreamstart were good in providing me with info on who to call to set up these accounts.

Amila Jayalath
Amila Jayalath

When you open the electricity account, check with your builder whether they need a temporary supply or not. Synergy will ask you that question. I built with dreamstart and they said they don’t need a temporary connection. It saved me spending for connecting and disconnecting the temporary connection.

Get an answer from our members and DreamStart Homes representatives

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