Reviewer Photos & Videos
I give up
At first glance they seem to have a good range of cars at great prices.
When I tried to book cars, the bookings were cancelled twice! After the first cancellation I wrote to them asking them why and asking them to take the car off their site, if it is not available. They responded promptly to my queries, but wouldn't give me any real reason, other than it must be unavailable and encouraging me to try another car. Both the cars I tried to book are still showing as available for my dates and still come up as the first options in my search. In order to save their own reputation they need to take the cars off their site if the owners are turning down bookings. I'm wondering if they actually have any of these cars available?
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Corporate AssuranceSydney, NSW
Drive My Car has been an amazing service
The team from sales, service, fleet, accounts and operations have been fantastic to deal with and always accomodating to my business needs. The vehicle choices, options and preference was always catered for my needs. Due to different circumstances and business changes the team were always very helpful and allowed me sufficient notice for servicing, changeover, handover, swapping and courtesy vehicle arrangements. The whole team have been part of my business and essentially understood what I needed and when. Richard and Stephen in particular are a delight to deal with and are both very experienced and knowledgeable of vehicle types, financing and vehicle types. Well done and thank you.
1 comment
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Oleg
- 2 reviews
simple to set up the account, easy to proceed with bookings
Team is very responsive. Very easy to set up the account. Easy to communicate. Cars match as advertised. I use the company for 3 years mainly for Uber. Any inquiries are answered in a quick manner.
1 comment
DriveMyCar T.Drive My Car
Thanks Oleg, we appreciate your support! If you ever need a car for Uber driving, we're happy to help.
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George D.Sydney, NSW
- Drive My Car
- Verified customer
Very good and quick service, cant find a fault !!!
Customer service was excellent, all payments handled perfectly and and was explained to me, the vehicle i received was to my expectations, i am currently using the vehicle for Uber driving, and it has me my needs.
1 comment
DriveMyCar T.Drive My Car
Thanks George for the kind words about your rideshare experience using DriveMyCar. Glad we could help.
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TanyaCSydney
The only rental company that could give me a Subaru Outback - and at a great price
Simple and easy. Booking was all done online and only took a few minutes. When I had a query DriveMyCar was available by phone and resolved immediately. Would use again.
1 comment
DriveMyCar T.Drive My Car
Thanks Tanya for the review and positive feedback, its greatly appreciated. We hope we can help you with your next car rental :).
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fed upSouth East Queensland, QLD
- 4 reviews
great car at a great price
I was able to rent a nice reliable car for a really good price. Drive my car helped me along the way with the process. I would definitely recommend this service to others.
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TheCoastieSydney, NSW
Convenient Car Hire
Ive been with DriveMyCar for almost 3 years now and overall the vehicles and customer service has been great. Only issue is the accounts department which has charged the wrong accounts on numerous times, and blame the system for not properly removing accounts, as requested. Accounts definitely needs to be improved to not feel like an offshore processing department.
Would also be great to have more new cars to hire from manufacturers as previously available from Subaru and Peugeot. Manufacturer promo deals have disappeared for over 12 months now. Disappointed.
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Mahbubul IslamSydney, NSW
Best decision of my life
I am with Drive my car nearly 2 years and greatly pleased with their professional customer service and attitude..Well maintained serviced cars able to drive peacefully.. love Drivemycar and will be with them longer. Go DMC
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Peter B.Greater Melbourne (Metropolitan), VIC
- 2 reviews
Personal Service
I rented a car on a long term lease for Uber with DriveMyCar because not only did they have the best price of all the companies, but they had the warmest, most patient customer service over the phone. I like that I have had the same person looking after me all the time for the last two years, and the service is not only personalised, but fast and responsive - and not through an offshore call centre. Changing cars has been easy and bonds have been refunded quickly. Nothing is a hassle for them. I would recommend them wholeheartedly!
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- Drive My Car
- Verified customer
You get a better car for your spend...and good service
For my Australian home visits I have used Drivemycar 3 times now...and would definitely use them again where I need a car for 7 plus days. Steven has handled my bookings every time, and has helped make it smooth, as I had some trouble booking online. Main benefit is you get better car for your spend compared to booking through normal rental companies..works especially well for road trips where you need good luggage space. It's a good way to save money if you are OK with car pickup on weekdays during office hours...though you can pay more for...Read more
pickup near airport. I normally go for one of the fleet company cars which are convenient to pickup...and i've always found the service to be professional, and deposit is returns in a timely manner. thanks againSimilar opinion? Write a review on ieatwords.com.au!
Soooo easy
Five star!! Easy to renew lease and no hassles at all. Ive a long term hire and everything always run smooth in the process. Would recommend to anyone wanting a short or long term lease.
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BoydNortheast, VIC
- Drive My Car
- Verified customer
100% of my car hire with these guys
This is a fantastic company and service. I can rent a great car for less than half an average car via the big guys. Perfect for holiday makers. You may not get your first choice but I usually do. Service level is excellent and personal. Highly recommended.
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Excellent service by Stephen
I have been using Drivemycar for a while and I have nothing to fault. Stephen has always been very professional and always happy to help me out. Couldn't recommend him enough for his service and quick responses. Thanks so much.
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Excellent and very helpful
Been using Drivemycar for quite sometime now and could not recommend this enough. Thanks to Stephen for always being helpful and very quick to help when ever i have changes to my bookings.
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IreneDarling Downs, QLD
- 2 reviews
Very happy with vehicle and customer service received from Drivemycar staff.customer service
Customer service was excellent - nothing was too much trouble.
Bond and repayments were fully explained before we picked up car.
Vehicle we requested was what we picked up and getting the vehicle was an easy exercise.
Vehicle was used for personal use - just what was needed.
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Enkhmunkh C.Sydney, NSW
Organised and friendly people.
Thanks so much to Stephen and Malik who helped me to rent car the first time and keeping touch with me every time I needed to have car service and extend agreement so quick and easy. They provided me very clean car and I have been extending it over 1 year for now. I am happy that I found this company. Friendly people, I will continue extending my rental. Thanks!
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Great alternative to hire cars
Drive My Car is great value for money. There have been a few admin glitches but they are constantly improving. But everyone is always responsive. I wish it were offered Australia wide.
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Great solution
Easy to fill in the initial setup and then also easy to keep using. Great support when you need it from friendly staff - would strongly recommend to anyone looking to get into or stay in the rideshare space
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Excellent and easy to use
This service is easy to use and extremely simple. Everything was up to standard and I was given everything I was looking for. The vehicle was exceptional and was an amazing drive
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Good service and reasonably priced
Have used Drive My Car regularly and have always received great service. Rentals have been reasonably priced and the cars in good condition. Airport pick ups / drop offs have been simple. Would recommend.
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Questions & Answers
Andrew M.asked
I am looking to rent my car on this site in Adelaide and noticed that there only seems to be about 20 cars and only 1 available? Does that mean this service in not in much demand in Adelaide.
2 answers
Hi andrew, yes, sometimes cars can be booked or not available. Better call them to help you for first booking... rest once you get used to it then you should be fine with it i have booked almost 5 times till now...
DriveMyCar T.Drive My Car
Hi Andrew, we would suggest listing your car. We will call you and walk you through the process and pricing. If your car is well priced and in a good central location it could do well due to the fact that there are not a lot of cars available in Adelaide.
Mitaasked
How is the car rental demand in Melbourne??
1 answer
DriveMyCar T.Drive My Car
Hi Mita, Melbourne demand is strong, it is however always dependant on your location. The more centrally located the better.
Dawnasked
I've been on line trying to find a car - most of them say GOOD condition.... is that normal? Are good conditions cars ok. I'm wanting a car for several months? Thanks
1 answer
DriveMyCar T.Drive My Car
Hi Dawn, Yes, all cars are in good condition, some cars are brand new models, no car is older than 10 years or has done more than 150,000 km. Call us on 1300 980 706 or email [email protected] and we can discuss your requirements.
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DriveMyCar T.Drive My Car
Thanks so much for the kind words. We've appreciated working with you and the team as well!